There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A terrace, karaoke, and a garden are also featured at Sorae Tourist Hotel Cacao. Self parking is free.
Smoking is allowed in designated areas at this 3-star Incheon hotel.
The AC seems to be covered in mold and dust. Air purifier was not operational. Filter needs changing. Mosquitoes in the room was irritating. The toilet has functioning issues. The bidet was not working and the control console was inoperable.
The hotel environment is good, it is convenient for shopping, eating , and it is close to the subway station. The staff are very friendly. The only shortcoming is that the towels in the hotel feel very old. I hope it can be improved.
I appreciated very much the friendliness and helpfulness of all the staff, especially Soojin at the front desk and Meeyon Kim and Yong Ju. They truly went above and beyond to ensure that my family and I were very well taken care of during our stay.