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Best Western Plus Indianapolis NW Hotel

2.5 star property
Hotel perfectly located for exploring Indianapolis

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Photo gallery for Best Western Plus Indianapolis NW Hotel

Exterior
Terrace/patio
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly

Explore the area

Map
7220 Woodland Drive, Indianapolis, IN, 46278
  • Eagle Creek Park
    ‪3 min drive‬
  • Indianapolis Motor Speedway
    ‪11 min drive‬
  • Butler University
    ‪16 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(114 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(73 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Indianapolis

Heart of Indianapolis.Your stay at this Pike hotel places you within 3 miles (5 km) of SportZone and Midwest Sports Complex. Also, Eagle Creek Park is within 3 miles (5 km) and Traders Point Creamery is within 6 miles (10 km).

What's nearby

  • Eagle Creek Park - 3 min drive - 2.5 km
  • St. Vincent Indianapolis Hospital - 8 min drive - 8.3 km
  • Indianapolis Motor Speedway - 11 min drive - 12.7 km
  • Butler University - 16 min drive - 11.8 km
  • Lucas Oil Indianapolis Raceway Park - 17 min drive - 18.6 km

Getting around

  • Indianapolis Station - 19 min drive
  • Indianapolis Intl. Airport (IND) - 22 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Culver's - ‬3 min drive
  • ‪Traders Brewing Company - ‬5 min drive
  • ‪Bbi Sandwich Bar - ‬5 min drive
  • ‪Burger King - ‬3 min drive

About this property

Best Western Plus Indianapolis NW Hotel

Hotel perfectly located for exploring Indianapolis
Best Western Plus Indianapolis NW Hotel offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available daily. The business-friendly Best Western Plus Indianapolis NW Hotel also features barbecue grills, a fireplace in the lobby, and laundry facilities. Self parking is free.

This Indianapolis hotel is smoke free.

  • 121 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 71 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • BBQ grill(s)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
Best Western Plus Indianapolis NW Hotel offers 121 accommodations with complimentary bottled water and coffee/tea makers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Lobby sitting area

Best Western Plus Indianapolis North at Pyramids

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 1,003 reviews
The price is CA $135
CA $158 total
includes taxes & fees
Jun 30 - Jul 1
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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per week
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per stay.
  • Cribs (infant beds) are available for USD 35.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)
  • Crib (infant bed) fee: USD 35.0 per stay
  • Rollaway bed fee: USD 35.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Northwest
Best Western Plus Indianapolis NW
Holiday Inn Express Northwest Park Hotel Indianapolis
Holiday Inn Express Northwest Park Indianapolis
Holiday Inn Express Northwest Park Hotel
Holiday Inn Express Northwest-Park 100 Hotel Indianapolis
Best Plus Indianapolis Nw
Best Western Plus Indianapolis NW Hotel Hotel
Best Western Plus Indianapolis NW Hotel Indianapolis
Best Western Plus Indianapolis NW Hotel Hotel Indianapolis

Best Western Plus Indianapolis NW Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 503 out of 1004 reviews
Rating 8 - Good. 259 out of 1004 reviews
Rating 6 - Okay. 103 out of 1004 reviews
Rating 4 - Poor. 55 out of 1004 reviews
Rating 2 - Terrible. 84 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Business traveller
Liked: Staff & service, amenities
Was an ok spot for my purposes. Large water stain on the hall carpet leading to my room. Looks as though it has been there for a while.
Stayed 3 nights in Mar 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service
The hotel was adequate for my purpose. There was some severely water damaged carpet in the hallway leading to my room. It wasn't new, so wondering why it hasn't been replaced?

6/10 Okay

Sarah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Stephanie

Travelled with family
Liked: Cleanliness

no hot breakfast.

I booked this hotel for the hot breakfast. When we checked in, I asked the front desk what time does breakfast stop. They said 10:00am We went down to get breakfast at 9:00am and they closed it down and nothing was left. The coffee maker was broken in our room, and the cleaning lady was knocking on our door at 9:30am to clean when check out wasn't until 11:00am. We left.
Stayed 1 night in Mar 2025

6/10 Okay

Ms.

Liked: Cleanliness, amenities, property conditions & facilities
Had to wait about 5 mins for the staff to finish entering in computer work and once done only took about 3 mins to get my cards. Room is cozy, nice, and clean. Pool area basic with warm water. Breakfast is closed down way to early for the young kids. We had to go buy breakfast!
Stayed 1 night in Mar 2025

6/10 Okay

Sarah

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room was ok, however there had clearly been water damage to the ceiling in the bathroom and there was missing caulk around the tub. This is a breeding ground for mold. There was also crusty white substance on the floor next to one of the beds. It makes me wonder how often, if ever, the staff ever cleans the carpets.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Ariol

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room condition was not good.
Stayed 1 night in Mar 2025

10/10 Excellent

Cieara

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice would recommend & would book again
Stayed 4 nights in Mar 2025

10/10 Excellent

Cara

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be careful

Indianapolis,IN. Room 228. Right off the elevator. Seems as if they thought I was alone & constantly calling my room throughout the night for no reason. Once my boyfriend answered they didn’t respond, hung up & never called again. Disgustingly, the room had so many ways to come in & SNATCH ME if I was alone. Nothing made sense. Leaving this review because some women are very unaware. & trafficking is real. Do not travel solo, & if you do, please bring something to protect yourself.
Stayed 1 night in Mar 2025

6/10 Okay

Susan

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

We really liked this hotel. The only downside I experienced was the desk clerk was quite grouchy.
Stayed 6 nights in Feb 2025

10/10 Excellent

Octayvia

Stayed 2 nights in Feb 2025

6/10 Okay

Brian

Travelled with family
Didn't hurt the budget. The lobby and rooms were nice. The breakfast was good. Having never been to Indy before, NW Indy is a little rough. If you like Dollar Tree, there is one on the other side of the parking lot. There were also signs of water damage in the room (bathroom ceiling) and on the first floor hallway. There were kids running the halls until about 930p. No fault of the hotel, but the sound traveled into the rooms well.
Stayed 1 night in Mar 2025

10/10 Excellent

Adrissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Madalyn

Stayed 4 nights in Mar 2025

10/10 Excellent

Crishonda

Travelled with group
Liked: Cleanliness, amenities
They didn't have towels for the whole stay!!
Stayed 1 night in Mar 2025

6/10 Okay

Floris

Travelled with family
Some random people were knocking at my door and the breakfast ends too early
Stayed 3 nights in Feb 2025

8/10 Good

Robin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, beds were comfortable, good shower pressure, decent breakfast, but our toilet ran and had to lift handle every time we flushed.
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2025

2/10 Terrible

Melissa

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Reimburse

I am requesting a full reimbursement. We were there for a family trip, and we utilized the pool twice and both times we were told by the front desk staff that there were no towels that were available after we got out of the pool. So my kids, especially my two year old son was shivering. And on top only that, the entire floor we stayed on smelled of marijuana. It was absolutely terrible. Then we go to breakfast, and I asked if we could get the waffles, and she said they were out of waffle batter. It was an absolute terrrible stay. Please reimburse my stay.
Stayed 1 night in Mar 2025