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Holiday Inn Express & Suites - North Carmel / Westfield by IHG

2.5 star property
Carmel guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites - North Carmel / Westfield by IHG

Lobby sitting area
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Meeting facility
Free daily buffet breakfast
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
15131 Thatcher Lane, Carmel, IN, 46033
  • Place, Clay Terrace
    ‪15 min walk‬
  • Place, Center for the Performing Arts
    ‪6 min drive‬
  • Place, Grand Park Sports Campus
    ‪6 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds

8.4 out of 10
Very good
(31 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed

9.0 out of 10
Wonderful
(50 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(13 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Carmel

In shopping district.You'll find Clay Terrace and Urban Vines Winery & Brewery within 3 miles (5 km) of this hotel. Museum of Miniature Houses and Carmel Visitor Center are also within 3 miles (5 km).

What's nearby

  • Clay Terrace - 15 min walk - 1.3 km
  • Center for the Performing Arts - 6 min drive - 5.9 km
  • Carmel Christkindlmarkt - 6 min drive - 5.9 km
  • Grand Park Sports Campus - 6 min drive - 7.2 km
  • Pacers Athletic Center - 8 min drive - 8.3 km

Getting around

  • Indianapolis Station - 30 min drive
  • Indianapolis Intl. Airport (IND) - 38 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Raising Cane's Chicken Fingers - ‬7 min walk
  • ‪Circle K - ‬4 min walk
  • ‪Panera Bread - ‬10 min walk

About this property

Holiday Inn Express & Suites - North Carmel / Westfield by IHG

Carmel guestrooms with free WiFi
Holiday Inn Express & Suites - North Carmel / Westfield by IHG offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express & Suites - North Carmel / Westfield by IHG. Self parking is free.

Smoking is allowed in designated areas at this Carmel hotel.

  • 75 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Holiday Inn Express & Suites - North Carmel / Westfield by IHG offers 75 accommodations with complimentary newspapers and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Carmel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rodeway Inn Carmel
Rodeway Inn Hotel Carmel
Holiday Inn Express Carmel North Indianapolis Hotel
Holiday Inn Express Carmel North Indianapolis
Holiday Inn Express Suites North Carmel / Westfield
Holiday Inn Express Suites Carmel / North Indianapolis
Holiday Inn Express Suites North Carmel / Westfield by IHG
Holiday Inn Express Suites Carmel / North Indianapolis Westfield
Holiday Inn Express Suites North Carmel / Westfield an IHG Hotel

Holiday Inn Express & Suites - North Carmel / Westfield by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 450 out of 1003 reviews
Rating 8 - Good. 256 out of 1003 reviews
Rating 6 - Okay. 151 out of 1003 reviews
Rating 4 - Poor. 91 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

ELAINE, MILFORD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated with nice bedding. Microwave and fridge. Nice, cold air-conditioning. Nice lobby. Tub was a bit older but efforts to remodel room were nice overall.
Stayed 1 night in Jul 2025

10/10 Excellent

Dawn

Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort

Just ok.

Our room on 2nd floor had poor ventilation and smelled musty after showering even after letting the fan run. Another family said their room on 3rd had a smell right from check-in. Room had big cracks in wall and ceiling. Areas around bottom of shower and bathroom door clearly show age and not the cleanliest. Breakfast on Saturday was supposed to go to 10am but when our team came back from our game at 9:45 there was nothing left to eat and nobody there get more out or provide any. The beds and even the pull out couch was comfy though - got good nights sleep, which is most important.
Stayed 4 nights in Jul 2025

6/10 Okay

Krista

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful. Nice breakfasts and coffee. When we tried checking in, they either couldn’t figure out which rooms were available or they didn’t have any ready. After standing at desk while they talked on walkie talkies, we finally just went and sat down to wait. It took 15-20 minutes to get a room assigned.
Stayed 2 nights in Jun 2025

4/10 Poor

Peter

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Melissa

Stayed 3 nights in Jun 2025

6/10 Okay

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Decent, a bit rough around the edges. However, some of the common areas, including the elevator were filthy.
Stayed 1 night in Jun 2025

10/10 Excellent

george

Stayed 2 nights in Mar 2025

10/10 Excellent

Gregory, Fernley

Liked: Cleanliness, staff & service, amenities
I have been going to this Holiday Inn for years. Every year I go to see my daughters and I have never been disappointed. Swimming pool is clean and quiet.
Stayed 6 nights in Jun 2025

4/10 Poor

Heather

Liked: Property conditions & facilities
It’s not exactly what pictures show. It’s worn down
Stayed 1 night in Jun 2025

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service
To start off, we got there and the pool was "out of service". I approached the staff and was informed that the pool would be out all week/ weekend. This would have been nice to know when booking the room. I contacted hotels.com customer service, who called the hotel to try to get more info about the pool. The hotel staff informed the costumer service rep that the pool would be reopened that evening. What could have been so bad that the pool was closed for a week but then as soon as i request a refund, it's fixed? I decided it was best for me and my son not to swim in the pool. The breakfast was not good. The pancake maker was broken, there was hardly any eggs, sausage and zero bacon.
Stayed 4 nights in Jun 2025

2/10 Terrible

Victor

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Donald

Stayed 2 nights in Jun 2025

2/10 Terrible

Yvonne

Disliked: Amenities
I got to property and they did not have a room which I already paid on June 5th they said first come first serve!!! Who ever heard of that???? Especially when I already paid for a room!! Ridiculous!! I need a complete refund!!!!!
Stayed 1 night in Jun 2025

8/10 Good

Charity

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pool was down. That was unfortunate. And they didn’t tell us until after we had finished booking and paying.
Stayed 1 night in Jun 2025

6/10 Okay

Christie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was falling apart,very little water pressure, food left in the refrigerator, housekeeper barged in the room even though we said we didn't need anything and we were still sleeping
Stayed 2 nights in Jun 2025

6/10 Okay

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service
Property looked very nice. Very disappointed pool was not usable during our stay. This was one of the reasons we chose this location. Breakfast was good but no refrigerator was available. If you wanted milk or yogurt you had to ask. Pancake machine was broke down. This made for some disapointed grand kids. Room was nice but we had to use a sofa bed which we had to make up ourselves.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rented it for my Parents who came into town for a long weekend. They loved the hotel & the daily breakfast. It was convenient and the staff was great as well.
Stayed 4 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Room for improvement

We arrived late at night. Our requested upper room had all odor, so they had already moved us to a ground floor. No coffee or tea for the am. The 2nd day, neither key worked. We had coffee & tea, but no cups for our early morning departure.
Stayed 2 nights in May 2025

8/10 Good

janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great beds and comforter
Stayed 1 night in May 2025

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, amenities
Staff was very friendly.
Stayed 2 nights in May 2025