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Das Innsbruck

4.0 star property
4-star spa hotel near Golden Roof, connected to a shopping center

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Photo gallery for Das Innsbruck

Junior Suite
Reception
Body treatments, aromatherapy, facials, Ayurvedic treatments
Indoor pool, sun loungers
Luxury Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
Innrain 3, Innsbruck, Tirol, 6020
  • Golden Roof
    ‪3 min walk‬
  • Hofburg
    ‪5 min walk‬
  • Seegrube Cable Car
    ‪5 min drive‬
  • Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Superior Double Room (Nordkette)

Superior Double Room (Nordkette)

Superior Double Room (Nordkette)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Small Double Room

Small Double Room

Small Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite

Luxury Suite | View from room

Luxury Suite

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double room with Extra bed

1 bedroom, premium bedding, in-room safe, desk

Double room with Extra bed

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds

Triple Room, Multiple Beds

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Double Room Mansarde Altstadt (no view)

1 bedroom, premium bedding, in-room safe, desk

Double Room Mansarde Altstadt (no view)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

1 bedroom, premium bedding, in-room safe, desk

Family Room

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Single Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Single Room

  • 28 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Double Room (Innsbruck)

Design Double Room (Innsbruck)

Design Double Room (Innsbruck)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room (Tyrol)

Deluxe Double Room (Tyrol)

Deluxe Double Room (Tyrol)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Special offer room

Special offer room

Special offer room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Innsbruck

City center retreat .With a stay at this Innsbruck City Centre hotel, you'll be steps from City Tower and Golden Roof. Hofburg and Court Church are also within half a mile (1 km).

What's nearby

  • Golden Roof - 3 min walk - 0.3 km
  • Innsbruck Old Town Christmas Market - 3 min walk - 0.3 km
  • Hofburg - 5 min walk - 0.4 km
  • Court Church - 5 min walk - 0.4 km
  • Seegrube Cable Car - 5 min drive - 2.5 km

Getting around

  • Innsbruck Technik Tram Stop - 11 min drive
  • Innsbruck Central Station - 13 min walk
  • Kranebitten Airport (INN) - 11 min drive

Restaurants

  • ‪The Naked Indigo - ‬1 min walk
  • ‪Cafe & Pub Hokuspokus - ‬2 min walk
  • ‪Ottoburg - ‬1 min walk
  • ‪Restaurant Thai Li - ‬1 min walk
  • ‪Cafe City Pub - ‬2 min walk

About this property

Das Innsbruck

4-star spa hotel near Golden Roof, connected to a shopping center
Das Innsbruck offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, spa services, and a vending machine are also featured at the business-friendly Das Innsbruck. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Innsbruck hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1975
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Ski equipment storage
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Das Innsbruck offers 115 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

English, French, German, Italian, Spanish

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 16 per day)
  • Ski shuttle nearby
  • Self parking on site (EUR 16 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall
  • Ski storage
  • Snow sports gear
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 16.00 per day (in/out privileges)
  • Nearby parking fee: EUR 16 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property uses geothermal energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Innsbruck
Innsbruck Hotel
Hotel Innsbruck
Das Innsbruck Hotel
Das Innsbruck Innsbruck
Das Innsbruck Hotel Innsbruck

Das Innsbruck Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 642 out of 1000 reviews
Rating 8 - Good. 290 out of 1000 reviews
Rating 6 - Okay. 43 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rayna

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very central with plenty of public transport stops nearby to take you to all the ski resorts. Breakfast also great
Stayed 3 nights in Feb 2025

8/10 Good

pam

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property inside was great. Outside the property it was a bit noisy and dirty.
Stayed 1 night in Feb 2025

10/10 Excellent

Ruth

Stayed 5 nights in Jan 2025

10/10 Excellent

Michaela Sayo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Georgios

Disliked: Staff & service, property conditions & facilities, room comfort
Three months ago I ve made reservation and i asked good view the only thing that’s important for us and they answered me that I will have that because of the category of the room I paid 982 € for 4 nights Monday to Friday 10-14 February They called me on Wednesday to change me the room on Thursday This is ridiculous The only view was a wall of a building I had room on second floor Room 217
Stayed 4 nights in Feb 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel in the heart of old town Innsbruck, perfect location and first class accommodation and services we really couldn't fault it. Breakfast is plentiful and something for everyone, bar area is lovely, pool and sauna were just fab and staff are friendly and welcoming and can't do enough for you. Despite booking an economy room it far exceeded expectations for size and comfort with so many fantastic details that made it just that bit more special than the average hotel. Really impressed with our stay. Spotlessly clean with amazing facilities we found this hotel exceptional value for money and would highly recommend.
Stayed 4 nights in Jan 2025

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Z
Stayed 1 night in Jan 2025

10/10 Excellent

ticijana

Stayed 1 night in Jan 2025

10/10 Excellent

GRETCHEN, Washington

Stayed 3 nights in Dec 2024

10/10 Excellent

Adena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was FANTASTIC. Perfectly centrally located for all of my wandering around Christmas markets. Just a beautiful property with great amenities and staff. Breakfast was also great!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Evangelos

Travelled with family
Liked: Amenities, property conditions & facilities
Limit to 6pm for children using pool supposedly to have ‘quiet’ time for adults later! If you attend later despite having children that are well trained swimmers to do some laps even if you don’t make any noise you will be told off even if the pool becomes a hot tub for rowdy and half drunk adults who are very noisy and cancel any notion of calmness. Multiple staff consecutively will tell you off that you have broken the ‘rules’ and despite acknowledging that the situation is far away from being a quiet and relaxing environment that ‘they have to accommodate the wishes of all guests’. Staff do not speak well English and are rude. There is no one at breakfast reception to guide you at a table and explain the breakfast process. The waiters tell you to sit wherever you can find and the when you sit down they ask you ‘coffee americano or espresso’ although there is an inclusive menu with a full selection of drinks such as hot chocolate, macchiato and others, omelettes and fried eggs, waffles and pancakes etc. additionally to the buffet. On checkout (Christmas Eve) reception did not even wish ‘Merry Christmas’. The advantage is hotel is in a perfect place with walkable easy distance to old town (literally one minute). Parking is across road in a public car park with no lift therefore prepare to carry heavy luggage with no space for drop off outside reception without blocking the road. Hotel is clean with very good selection of food for breakfast and very warm and cosy feel.
Stayed 2 nights in Dec 2024

8/10 Good

Niall

Stayed 1 night in Dec 2024

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff & nice modern room with underfloor heating in the bathroom. Comfortable beds & no noise at night. On the minus side, no room service available on our 1st night due to a 'private function' and the second night ( a Friday) we were told at 6pm the restaurant was full & therefore no room service again. We expressed our dissatisfaction & were given our food. I would expect any four star hotel to have available room service regardless of external functions or restaurant bookings. Finally one small point - the corridors seemed constantly littered with cleaning trolleys mops and hoovers - often with wires left training on the floor. This is not nice to look at and dangerous for guests many of whom are elderly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly, helpful staff and great location for Christmas markets.
Stayed 2 nights in Dec 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Pool well heated. Nice property
Stayed 2 nights in Dec 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location!

The hotel is lovely and a location that can’t be beat. I was able to walk from train station with a light bag for a two night stay. My room didn’t have a view of the mountains but the upside was it was quiet, comfortable and very clean. Breakfast was vast and superb. And front desk staff can recommend places to eat as well. Highly recommend this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

GLYNN KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay at this hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Kendra

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Amenities
Stayed 2 nights in Sep 2024