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Hotel Grauholz

3.5 star property
3.5-star hotel perfect for exploring Ittigen

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Photo gallery for Hotel Grauholz

Snack bar
Lobby
Staircase
Staircase
Fountain

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
Autobahn A1, Raststätte Grauholz, Ittigen, BE, 3063
  • Place, PostFinance Arena
    ‪5 min drive‬
  • Place, Wankdorf Stadium
    ‪5 min drive‬
  • Place, Bern Expo
    ‪5 min drive‬
  • Airport, Bern (BRN-Belp)
    ‪20 min drive‬

Room options

View all photos for Comfort Double Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room, 2 Twin Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Plus Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Plus Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

7.2 out of 10
Good
(10 reviews)
  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Business Single Room

9.0 out of 10
Wonderful
(6 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

About the area

Ittigen

Heart of Ittigen.Within 3 miles (5 km) of this Ittigen hotel, you'll find Wankdorf Stadium and Bern Expo. Also, PostFinance Arena is within 3 miles (5 km) and Bern Rose Garden is within 6 miles (10 km).

What's nearby

  • PostFinance Arena - 5 min drive - 5.8 km
  • Wankdorf Stadium - 5 min drive - 5.1 km
  • Bern Expo - 5 min drive - 5.5 km
  • Paul Klee Museum - 6 min drive - 6.8 km
  • Bern Rose Garden - 6 min drive - 6.8 km

Getting around

  • Bern Station - 16 min drive
  • Bern (BRN-Belp) - 22 min drive

Restaurants

  • ‪Raststätte/Restaurant Grauholz Nord - ‬7 min walk
  • ‪Hotel Bahnhof Zollikofen - ‬5 min drive
  • ‪Restaurant Bellevue - ‬4 min drive
  • ‪Casa Lana - ‬4 min drive
  • ‪Raststätte / Restaurant Grauholz Süd - ‬3 min walk

About this property

Hotel Grauholz

3.5-star hotel perfect for exploring Ittigen
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. There are 3 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at Hotel Grauholz. Parking is available for a fee.

This 3.5-star Ittigen hotel is smoke free.

  • 62 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Deli
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
Hotel Grauholz offers 62 accommodations with safes and hair dryers. Televisions come with premium cable channels. Bathrooms include showers.

This Ittigen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones.

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ibis Styles Bern City
  • Pet friendly
  • Free WiFi
  • Air conditioning
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4.7 out of 5, Exceptional, 225 reviews
The price is CA $235
CA $264 total
includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (CHF 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (20 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 23 and January 9.

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: CHF 10 per accommodation, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CHF 5.00 per day
  • Pet fee: CHF 10 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Grauholz Ittigen
Grauholz Ittigen
Grauholz
Best Western Hotel Grauholz
Hotel Grauholz Hotel
Hotel Grauholz Ittigen
Hotel Grauholz Hotel Ittigen

Hotel Grauholz Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 143 out of 327 reviews
Rating 8 - Good. 129 out of 327 reviews
Rating 6 - Okay. 34 out of 327 reviews
Rating 4 - Poor. 15 out of 327 reviews
Rating 2 - Terrible. 6 out of 327 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Leyla

Liked: Cleanliness, staff & service, property conditions & facilities
Daily brea
Stayed 2 nights in Jun 2025

10/10 Excellent

Toby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a bit of a hard time getting on the right road to access the hotel. Once there the room and staff were great. In fact in the morning there were 2 buses of people who overwhelmed the breakfast area, literally taking all the food as soon as it came out, leaving nothing for other guests who were not willing to be so pushy. The poor cook and staff were in tears but did an excellent job holding it together. They tried to accommodate those of us not with the foreign travelers on the busses. It was the craziest behavior of people at a breakfast buffet we have ever seen. The staff was excellent in such a weird frenzy.
Stayed 1 night in Sep 2025

6/10 Okay

Hodan

Liked: Cleanliness
Did not have slippers, kettle, or iron accessible in unit. Double room booked with twin beds however found out that the twin beds were attached so not quite "twin" beds. Expected them to be separated. Average hotel with average continental breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Basima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed here for a few nights and we really loved it! It is more of a remote location so plan to walk to certain stations for transportation (~15 min) but they have everything necessary nearby (gas station, bistro/deli, small resturant, fast food, etc.) The room was small but cozy and comfortable and the staff were kind and helpful! The breakfast is fantastic and free every day from select hours and all around us are gorgeous nature views and paths! The bathroom wasn't bad but be careful of water spilling out of the tub - really that's are main compliant but others we had a lovely time, thanks to the staff at Hotel Grauholz!
Stayed 3 nights in Sep 2025

10/10 Excellent

TRACY, HELENSVALE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was busy, but most staff were friendly, room had plenty of room along with bathroom. A good alternative to bigger city accommodation.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No AC

The hotel is modern and in a convenient location. However, it does not have true air conditioning as advertised. AC units are present in the rooms, but they do not actually cool. They are merely fans for ventilation. When I asked about this at the front desk, the clerk says they are not like "American air conditioners". Fortunately the temperatures were only in the 70s during the day. But the room was still a little uncomfortable at night.
Stayed 2 nights in Aug 2025

8/10 Good

tuhin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good, can improve

Good hotel except for the heat wave that the country was experiencing. The A/c in the rooms were not able to sufficiently cool the rooms
Stayed 2 nights in Aug 2025

2/10 Terrible

Lauren

Travelled with family and small children
Disliked: Staff & service, amenities
Booked 2 rooms for 4 adults and 4 kids. Both rooms only had beds for 3 people. When we asked about it, staff advised that the extra bed was broken. One of our kids had to sleep on the floor and one had to use the bench as a bed. Hotel was understaffed (only one staff) and AC was broken in one room.
Stayed 1 night in Aug 2025

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place, fully recommended. It is just outside the City hence public transport might be limited.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Okay stay

The air conditioner do not work and hotel staff acknowledged it too and don’t know when it will be repaired which is why i have a low rating on comfort. They could have at least provide a fan and it was not offered.
Stayed 2 nights in Jul 2025

6/10 Okay

JOBY

Disliked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Clean but very hot rooms in summer

This hotel would be fine in cooler temperatures but it was so hot in our rooms that it was very difficult to sleep at all. There are air conditioning units in the rooms but they did not cool things down much at all. You can open windows at night but this hotel is right off the freeway so it's got a lot of road noise. It was a high price too for the lack of sleep we had. The front desk staff were really nice, there were drinks available all the time which was great, and the hotel rooms we were in were clean.
Stayed 1 night in Jul 2025

4/10 Poor

Siong Hock

Stayed 1 night in Jun 2025

10/10 Excellent

Muni

Stayed 1 night in Jun 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Robert, Huntsville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Complicated.
Stayed 2 nights in Jul 2024

8/10 Good

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Excellent location less than ten minutes from the Bern city center. Good breakfast. Calm inner garden with some seating, could be beautiful if better maintained, now looks little bit wild :)
Stayed 1 night in Jul 2024

10/10 Excellent

Irla, humble

Stayed 1 night in Jul 2024

10/10 Excellent

Nariman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall except that it was hard to find the place on maps
Stayed 1 night in Jun 2024

10/10 Excellent

Wade

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Apr 2024

10/10 Excellent

Juliver Job

Stayed 1 night in Mar 2024

8/10 Good

Lan Sze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in Dec 2023

2/10 Terrible

Robert

Be aware.

This place cannot be accessed from anywhere but a gas station truck stop back road. No GPS address and at least they admit it’s a travelers nightmare. This place is nice but it’s a very strange location in a truck stop with a hundred sketchy people hanging around and drinking in the parking lot after midnight. Would not recommend
Stayed 1 night in Aug 2023