4/10 Poor
Johnnie Mae
Travelled with family
Jul 8, 2025
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The front desk was great, however the cleaning staff left a lot to be desired. 1st day we asked for them to skip the cleaning, they asked about towels and were very considerate to the fact that we had arrived in the middle of the night, The next day a different service person shows up at 0830, I told him we had just gotten up and to please come back later. Well at 1100pm when we returned nothing had been done to the room. I went to the desk and the lady there got us fresh towels. She asked about having the room cleaned later but I told her we were leaving early the next day, So the next day we leave and return at 1100pm and nothing was done to the room. So basically our room hadn't been cleaned the whole time of our stay. Dirty towels piled in the bathroom, tiny trash can over running. The grounds crew needs to pay a little more attention to detail. One night we returned it was clear that the grass had been cut, well the walkway leading to our room was covered with grass clipping. A leaf blower goes a long way! It seems as if the grounds crew didn't have a hedge trimmer, the bushes are quite unsightly. some doors show chipping paint. Finally I will say that the room was clean when we first arrived.
Johnnie Mae
Stayed 4 nights in Jul 2025
