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"Was just passing through. Don’t remember much about that night but must not have been too horrible. " More

By a verified traveller on Sat 14 May 2022

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Hotel Description

Jackson guestrooms with free WiFi

In historical district

Within a 5-minute walk of the hotel, you'll find Music Highway Crossroads and Casey Jones Village. Union University and Old Hickory Mall are also within 2 miles (3 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. A 24-hour business center, a picnic area, and laundry facilities are also on offer.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $81* Per night/room 2 May - 3 May

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Econo Lodge Inn & Suites ratings based on 7 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Econo Lodge Inn & Suites

Everyone (2) Couples (4)
2 out of 5
The room has not been cleaned in a long time. The smoke detector was removed and shoved in the drawer. The lock was removed from the door. The tub and faucets were dirty. She sheets had something disgusting on them. Everything was reallh nasty

Posted by on 16 Mar. 2024

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Comment from Hotel Management

16 Mar. 2024 by General Manager

Dear Guest,Thank you for taking the time to share your valuable feedback ! Please know we want to provide every guest with a clean, comfortable, well-maintained room, and we sincerely apologize your accommodations did not meet your expectations. Your comments and concerns will be communicated to our team so we can work on addressing these issues. All the best in your future travels!

1 out of 5
Because the building was located on a busy hwy the noise and the vibration from the heavy trucks made the entire place unacceptable. There were also bugs (cockroaches) in the room. Gross. I could not stay in that place and ended up sleeping in my car. Awful night! They would not refund the money paid for the room. I was only there for 1 1/2 hours.

Posted by on 30 Dec. 2023

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Comment from Hotel Management

30 Dec. 2023 by General Manager

Dear Guest,Thank you for taking the time to share your valuable feedback ! Please know we want to provide every guest with a clean, comfortable, well-maintained room, and we sincerely apologize your accommodations did not meet your expectations. Your comments and concerns will be communicated to our team so we can work on addressing these issues. All the best in your future travels!

1 out of 5
?

Posted by on 5 Nov. 2022

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Comment from Hotel Management

6 Nov. 2022 by Manager

Hello Michael,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. I hope that we will impress you with exemplary service during future visits.

3 out of 5
Was just passing through. Don’t remember much about that night but must not have been too horrible.

Posted by on 14 May 2022

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Comment from Hotel Management

14 May 2022 by Manager

Hello Dennis S, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,

1 out of 5
The hotel rooms were absolutely horrible and nasty. The first room we were placed in; no lights worked, makeup sponge on the side table by the bed and what likes like eye shadow all over the covers, along with all the buttons gone on the phone in the room. We were located to a 2nd room by this time it was late and we were tires so we went to bed. Woke up to find it had snowed/rained in our room due to a huge gap in between the ac unit and window so you could see outside, pillows had brown stuff all on them, walls look like that had feces spashed on it, what looked like animal hair all over the floors and a piece of a spoon (big part) inside a safe by the bed. There was much more. We had stepped out the room and the door closed but out cards wouldn't let us back in. The lady at the desk who checked us in refused to fix our cards without an ID even though our stuff was in the room. If I didn't happen to keep my wallet in the car we would have been locked out our room thanks to her and her customer service. I will never book her against and have already contacted the main company over the hotel with photos and documentation. This was my anniversary getaway and it was ruined. I'm just thankful my kids were not there due to the condition of the rooms and the spoon of which we have no idea what type of stuff or residue was on it.

Posted by on 14 Mar. 2022

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Comment from Hotel Management

21 Mar. 2022 by manager

Thank you Traci for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5 out of 5
Good place to stay.

Posted by on 13 May 2021

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Comment from Hotel Management

17 May 2021 by manager

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

3 out of 5

Hot

Pros: Pool, fridge, microwave, comfortable bed.
Cons: Keep the rooms cool.
Location: Shopping and restaurants were handy.
The room was terribly hot when I got there about 8pm, so hot the room didn't cool off until about midnight. I wouldn't recommend this motel in the summer unless they do something about the hot rooms. Was miserable, almost left, probably should have.

Posted by , from Ky on 10 Jun. 2018

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About the Econo Lodge Inn & Suites

Location 1890 Highway 45 Byp, Jackson, TN 38305

Property Features

Econo Lodge Inn & Suites offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at Econo Lodge Inn & Suites. Free self parking is available. Smoking is allowed in designated areas at this Jackson hotel.

  • 114 guestrooms or units
  • 2 levels
  • 2 buildings
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Econo Lodge Inn & Suites offers 114 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers. This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Cable channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15.00 per pet, per night (maximum USD 50.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. 

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 18
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night (maximum USD 50.00 per stay)
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Econo Lodge Inn Jackson
  • Econo Lodge Jackson
  • Econo Lodge Inn & Suites Hotel
  • Econo Lodge Inn & Suites Jackson
  • Econo Lodge Inn & Suites Hotel Jackson

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.