See all properties

Residence Inn Jackson

3.0 star property
Enjoy the indoor pool at this 3-star Jackson hotel

Choose dates to view prices

Photo gallery for Residence Inn Jackson

Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Lobby lounge
Full-size fridge, microwave, stovetop, dishwasher
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym
  • Pet-friendly

Explore the area

View in a map
126 Old Medina Xing, Jackson, TN, 38305
  • West Tennessee Healthcare Sportsplex
    ‪4 min drive‬
  • The Ballpark at Jackson
    ‪5 min drive‬
  • Casey Jones Village
    ‪6 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(44 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

You may also like

Ad
Terrace/patio

Courtyard by Marriott Jackson

Jackson
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,001 reviews
The price is CA $133
CA $153 total
includes taxes & fees
Aug 17 - Aug 18
Courtyard by Marriott Jackson

About the area

Jackson

In suburbs.Within 6 miles (10 km) of this Jackson hotel, you'll find West Tennessee Healthcare Sportsplex and Jackson Tennis Center. The Ballpark at Jackson and Old Hickory Mall are also within 6 miles (10 km).

What's nearby

  • West Tennessee Healthcare Sportsplex - 4 min drive - 5.3 km
  • The Ballpark at Jackson - 5 min drive - 5.9 km
  • Old Hickory Mall - 6 min drive - 7.4 km
  • Casey Jones Village - 6 min drive - 8.0 km
  • Union University - 7 min drive - 5.9 km

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 14 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Takos Borukas - ‬5 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Sonic Drive-In - ‬6 min drive

About this property

Residence Inn Jackson

Enjoy the indoor pool at this 3-star Jackson hotel
Residence Inn Jackson offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. The business-friendly Residence Inn Jackson also features barbecue grills, a fireplace in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Jackson hotel is smoke free.

  • 96 guestrooms or units
  • 4 levels
  • Built in 2000
  • Full breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Residence Inn Jackson offers 96 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Japanese

Similar properties

Terrace/patio

Courtyard by Marriott Jackson

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,001 reviews
The price is CA $133
CA $153 total
includes taxes & fees
Aug 17 - Aug 18
Courtyard by Marriott Jackson

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (42 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Netflix

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6 AM to 11 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson

Residence Inn Jackson Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 312 out of 513 reviews
Rating 8 - Good. 88 out of 513 reviews
Rating 6 - Okay. 47 out of 513 reviews
Rating 4 - Poor. 23 out of 513 reviews
Rating 2 - Terrible. 43 out of 513 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Charles

Stayed 1 night in Jun 2025

10/10 Excellent

HELEN, Farmville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
After driving all day, landing at the Residence Inn in Jackson, TN was a welcomed overnight stay. The property is well-appointed and well-maintained. We were warmly greeted and informed about amenities available during our stay. Thank you!
Stayed 1 night in May 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, room comfort
Friendly and efficient. Towels clean but old. Best breakfast I have ever eaten and extremely lean...great coffee.
Stayed 2 nights in May 2025

10/10 Excellent

Matoyi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lane College Graduation

Great Stay!!!
Stayed 2 nights in Apr 2025

2/10 Terrible

Rachael

Travelled with family
Disliked: Amenities, property conditions & facilities
When we arrived the staff working the front desk, her name was Essence, was extremely rude. I have never encountered in all my times of traveling have I met anyone who was as rude as her. Our room was not ready and she said she didn’t know when it would be ready even though it was well after check in time. I also informed her that we needed to get dressed for a graduation that we were in town for. She indicated oh well, not her problem. So we finally got to our room which was not cleaned, no toilet paper, or Kleenex. I informed them that my light by my bed didn’t work as well as several in kitchen. I was so disappointed considering this hotel was recommended to me. I will never stay there or in a Residence Inn again. Thank you for your time
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service. The sofa bed mattress is terrible so daughter slept on couch, which was adequate for one night. Bed was not as comfortable as I would have liked but it was ok. Best part was DJ serving breakfast! Such a great attitude and exuded joy!
Stayed 1 night in May 2025

6/10 Okay

Queen

Travelled with family
Disliked: Property conditions & facilities
Bed too soft, one side of bed felt like a sinkhole when you lay down. The cooked breakfast was horrible. I will not recommend nor stay here again.
Stayed 2 nights in Apr 2025

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in and when we went to our room the smell of chlorine was overwhelming. You could smell it, it burned your eyes and you could actually taste it. My wife is allergic to chlorine and as soon as we opened the door to the room her throat started to swell up. UNACCPTABLE to say the least.
Stayed 1 night in Apr 2025

10/10 Excellent

Ronak

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lajoyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Apr 2025

10/10 Excellent

JoAnne

Stayed 1 night in Mar 2025

10/10 Excellent

Habiba

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very clean, safe and convenient for my travels. I would stay here again for sure.
Stayed 1 night in Apr 2025

8/10 Good

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Very friend staff. Great breakfast options. We enjoyed our stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Patti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay for one’s night or onecweek

We were very impressed with the room and all round service. For a one night stay with a couple and another adult the 2 bedroom was perfect.
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Spacious, comfy, clean room. Breakfast had a lot of good choices.
Stayed 2 nights in Apr 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

JESSICA, Des Plaines

Travelled with family
Disliked: Staff & service
Rude lady at check in and out! Room for price should have been better. Stains on couch. No pull out couch bedding. Dirty fridge and tables. Cracked bathroom sink. Best things was breakfast! Delicious and lots to choose from.
Stayed 2 nights in Mar 2025

4/10 Poor

Shaina

Travelled with family
Disliked: Cleanliness
Properly clean cigarette ashes when someone smokes in a room as well as spray for bugs one was in my bed when checking in!
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Sandra

Stayed 1 night in Mar 2025

2/10 Terrible

Dianna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This Residency Inn Has Gone DOWN

The room had dirty pans and pots. The bathroom tub didn’t have tube , was missing from the tub. The bath ceramic had came from the lower wall. The ice maker in the refrigerator it didn’t work at all and there was no ice tray to make ice. The Assistant that watched over watch over while the Manager was on vacation. Told me on the phone that she already has that particular room waiting for me, knowing it had all those issues. She knew room 305 had issues when she assigned it to us. Even though it was just a one night stay over. Also once you check out the room the Mgr Assistant will not release your incidental fees back to you 3 days after you have left from their facility. Assistant Mgr, likes to hold on to it, hoping you will forget it!
Stayed 1 night in Mar 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor housekeeping but otherwise great

Check in was quick and easy. Staff was very friendly and welcoming. Good variety for breakfast. Housekeeping never came to our room so we didn't have clean towels, toilet paper was low, garbage was not emptied, bed not made (no big deal for the bed)
Stayed 2 nights in Mar 2025

2/10 Terrible

Koretha

Disliked: Cleanliness, property conditions & facilities, room comfort

A human being

Furniture had bad shot on it, the water in bath tub wasn’t go out, I asked for sheet on put over the nasty couch the receptionist told me to come and get it, no big towels I was told to come and get the them, the towels in kitchen was old and dingy, dishes in cabinet was not organized, fridge was not getting cold, I just hated my sta come stay, the reception had a bad attitude
Stayed 1 night in Mar 2025