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The Westin Jackson

Property class: 4
4-star spa hotel in Downtown Jackson

Choose dates to view prices

Photo gallery for The Westin Jackson

A modern hotel entrance with a covered walkway, large windows, and a well-lit facade.
A swimming pool with four wicker chairs and a small table, surrounded by large windows.
A modern bar area with a long counter, bar stools, and a variety of bottles.
Two people walking in a hallway with a modern interior design, including a wooden frame and a wall with black and white photographs.
An outdoor dining area with wicker furniture and red umbrellas, overlooking a modern building with the name "WESTIN" on the facade.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym

Explore the area

View in a map
407 South Congress Street, Jackson, MS, 39201
  • Place, Mississippi Museum of Art
    ‪6 min walk‬
  • Place, Jackson Convention Complex
    ‪8 min walk‬
  • Place, Mississippi State Capitol
    ‪15 min walk‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪14 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(38 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a sofa, a desk with a chair, and a desk lamp. There is a window with curtains and a painting on the wall.

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Executive Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

A hotel room with a large bed, a smaller bed, a desk, a chair, and a TV.

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(29 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

A hotel room with a large bed, a smaller bed, a desk, a chair, and a TV.

Executive Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

A hotel room with a bed, a sofa, a coffee table, a TV, and a desk.

Executive Suite, 1 King Bed

  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a sofa, a desk with a chair, and a desk lamp. There is a window with curtains and a painting on the wall.

Executive Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

A cityscape with modern buildings, a large open plaza, and a few trees.

Executive Room, 2 Queen Beds (Hearing Accessible)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

A cityscape with modern buildings, a large open plaza, and a few trees.

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Traditional Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

A cityscape with modern buildings, a large open plaza, and a few trees.

Traditional Room, 2 Queen Beds (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

A cityscape with modern buildings, a large open plaza, and a few trees.

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Jackson

Heart of Jackson.Within a 10-minute walk of this Downtown Jackson hotel, you'll find Mississippi Governor's Mansion and Russell C Davis Planetarium. Mississippi Museum of Art and Lamar Life Building are also within half a mile (1 km).

What's nearby

  • Russell C Davis Planetarium - 5 min walk - 0.5 km
  • Mississippi Museum of Art - 6 min walk - 0.6 km
  • Jackson Convention Complex - 8 min walk - 0.7 km
  • Mississippi Civil Rights Museum - 13 min walk - 1.1 km
  • Mississippi State Capitol - 15 min walk - 1.3 km

Getting around

  • Jackson Station - 13 min walk
  • Evers Intl. Airport (JAN) - 16 min drive

Restaurants

  • ‪The Iron Horse Grill - ‬13 min walk
  • ‪Johnny T's Bistro And Blues - ‬19 min walk
  • ‪Hal & Mal's - ‬7 min walk
  • ‪Mayflower Cafe - ‬12 min walk
  • ‪Martin's Downtown - ‬5 min walk

About this property

The Westin Jackson

4-star spa hotel in Downtown Jackson
The Westin Jackson offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 11 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. The business-friendly The Westin Jackson also features spa services, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Jackson hotel is smoke free.

  • 203 guestrooms or units
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Jackson offers 203 accommodations with minibars and safes. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Jackson hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Soul Spa has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with a hot tub. The spa is open select days.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered valet parking on site (USD 32 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 to 50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 50-inch LED TV
  • iPod dock

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 21.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 50 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 32 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Jackson Hotel
Westin Jackson
The Westin Jackson Hotel
The Westin Jackson Jackson
The Westin Jackson Hotel Jackson

Frequently asked questions

How close is The Westin Jackson to the airport?

The Westin Jackson is 11.7 mi (16-min drive) away from the Evers Intl. Airport (JAN) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Jackson?

As of Sept 2, 2026, prices found for a 1-night stay for 2 adults at The Westin Jackson on Sept 20, 2026 start from CA $173, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Jackson have an airport shuttle?

Airport shuttle services are not available at The Westin Jackson.

Does The Westin Jackson offer free breakfast?

Free breakfast isn’t provided at The Westin Jackson, but full breakfast is offered for a fee of between USD 20 and 50 per person. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to 1:00 PM.

Is there a casino at The Westin Jackson?

No, there is no casino at this hotel.

What time is check-in at The Westin Jackson?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Westin Jackson?

Free parking is not available at this hotel. Valet parking is available for USD 32 per day.

Does The Westin Jackson have a pool?

The Westin Jackson features an indoor pool.

Does The Westin Jackson have a restaurant?

The Westin Jackson is home to Estelle Southern Table, which features local cuisine and brunch.

Does The Westin Jackson have a spa?

Pamper yourself with a day at Soul Spa, where you can enjoy facials, massages, and body treatments.

How close is The Westin Jackson to downtown Jackson?

The Westin Jackson is 0.2 mi away from Jackson.

The Westin Jackson Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 703 out of 995 reviews
Rating 8 - Good. 164 out of 995 reviews
Rating 6 - Okay. 67 out of 995 reviews
Rating 4 - Poor. 31 out of 995 reviews
Rating 2 - Terrible. 30 out of 995 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and kind staff.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

MaLinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Whitney

Liked: Cleanliness
Clean room; Great stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great service with bellmen
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jill Francine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay...
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent love the spa
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought that there should have been at least free coffee in the lobby
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marketa

Liked: Cleanliness, staff & service, amenities
Hotel is really nice and the beds are super comfy.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very seedy area. Within 1/2 mile were two strip clubs and an adult book store.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jonvonta

Nice stay!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Nickie

Liked: Cleanliness, staff & service, amenities
Clean room and great staff
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Rush

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I want my incidental money back!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Molly

Liked: Cleanliness, amenities, property conditions & facilities
Slept great and enjoyed the bar and restaurant! Staff was extremely friendly and we were so please we could bring our dog with us.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jonvonta

Liked: Cleanliness, property conditions & facilities
Nice stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Dunri

Staff was so nice!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Libby

Liked: Cleanliness
Well stocked room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
We live locally & had an event with friends downtown and was really impressed with the Westin. If you needed a place to stay in downtown Jackson, this is your best bet.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but in a not so safe area- lots of homeless and very little restaurants and stores- seemed like an abandoned city. Still the hotel was upscale and nice to bring a dog.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Todd

Disliked: Cleanliness, staff & service, property conditions & facilities
Will not be back
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Anita

I enjoyed everything the staff, cleanliness of our room ,
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel! If I could live here I would. Great staff, spa, food, decor and plenty of extras at no extra cost. It’s one of my favorite hotels even compared to larger metro cities. I stay here for staycations regularly. Never disappoints!
Top floor view of the city
Top floor view of the city
Estelle’s brunch
Estelle’s brunch
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Marica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing! Thank you Westin for making our stay comfortable and relaxing.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing location is kind of off but besides that the staff and property is great
Stayed 1 night in Mar 2026