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Best Western Plus Jacksonville West

2.5 star property
Hotel perfectly located for exploring Northwest

Choose dates to view prices

Photo gallery for Best Western Plus Jacksonville West

Lobby
Fitness facility
Free daily full breakfast
In-room safe, iron/ironing board, free WiFi, bed sheets
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
525 Chaffee Point Blvd, Jacksonville, FL, 32221
  • Place, Crystal Springs Park
    ‪2 min drive‬
  • Place, Panther Creek Golf Club
    ‪3 min drive‬
  • Place, Jacksonville Naval Air Station
    ‪21 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Jacksonville

Northwest stay.Your stay at this Northwest hotel places you within 2 miles (3 km) of Crystal Springs Park and Panther Creek Golf Club. Pope Duval Park and Camp Milton are also within 6 miles (10 km).

What's nearby

  • Crystal Springs Park - 2 min drive - 2.7 km
  • Panther Creek Golf Club - 3 min drive - 2.8 km
  • Jacksonville Naval Air Station - 21 min drive - 33.0 km
  • St. Johns Town Center - 29 min drive - 43.8 km
  • Mayo Clinic Florida - 37 min drive - 54.5 km

Getting around

  • Jacksonville Station - 21 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

Restaurants

  • ‪Circle K - ‬3 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪Circle K - ‬9 min walk
  • ‪Dunkin' - ‬11 min drive
  • ‪Cracker Barrel - ‬4 min walk

About this property

Best Western Plus Jacksonville West

Hotel perfectly located for exploring Northwest
Best Western Plus Jacksonville West offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Best Western Plus Jacksonville West also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

This Jacksonville hotel is smoke free.

  • 65 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • 1 conference room
Best Western Plus Jacksonville West offers 65 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch LED televisions come with satellite channels. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Cecil Field
Best Western Plus Cecil Field
Best Western Plus Cecil Field Inn
Best Western Plus Cecil Field Inn Jacksonville
Best Western Plus Cecil Field Jacksonville
Best Western Plus Cecil Field Inn Suites
Best Plus Jacksonville West
Best Western Plus Cecil Field Inn Suites
Best Western Plus Jacksonville West Hotel
Best Western Plus Jacksonville West Jacksonville
Best Western Plus Jacksonville West Hotel Jacksonville

Best Western Plus Jacksonville West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 310 out of 759 reviews
Rating 8 - Good. 247 out of 759 reviews
Rating 6 - Okay. 99 out of 759 reviews
Rating 4 - Poor. 64 out of 759 reviews
Rating 2 - Terrible. 39 out of 759 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mileaka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t eat breakfast during our stay. Our room was clean, The pool was clean, and the grounds were maintained well. Our check in experience was AWESOME Jeilyn was AMAZING!!! Jeilyn handled a mistake that could’ve been problematic with ease and quickness. We didn’t even have to request the WiFi info! We will be staying there again
Stayed 3 nights in Nov 2025

6/10 Okay

Mary

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The front desk person was not anywhere around when we arrived. We were about to call 911 when she finally showed up. Probably not a good idea to have only one person working after dark. The next morning we realized the coffee pot in the room was not working and had some kind of fungi lookinfg stuff spewing out of the water trough. The room was ok but definitely not worth $135 which we had to pay but we had been on the road for 10 hours and were exhausted.
Stayed 1 night in Nov 2025

10/10 Excellent

Walter, Myrtle Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable and the staff was very friendly and helpful.
Stayed 3 nights in Oct 2025

8/10 Good

Nneka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay wish there was a better breakfast. Clean room, the pillows are all small which isnt great on the comfy bed. The refrigerator didn’t work, wasn’t cold.
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Travelled with partner
Very nice staff, clean rooms, easy access to I 10
Stayed 2 nights in Oct 2025

4/10 Poor

Teneill

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Worst pillows I have slept on in any hotel ever. Beds were loud and uncomfortable. Carpet in the room felt damp and smelled like urine. Breakfast was decent.
Stayed 1 night in Oct 2025

6/10 Okay

Christopher

Stayed 2 nights in Oct 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Blu

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Destiny is friendly and make you feel welcome there unlike some other hotel I been to are rude
Stayed 1 night in Sep 2025

10/10 Excellent

Blu

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the young lady Destiny make sure they have the room you like available like mines is the one with the balcony. She make sure you have the best stay there and she made super nice
Stayed 1 night in Sep 2025

2/10 Terrible

Melody

Business traveller
Liked: Staff & service
The room smelled so heavily of air freshener
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, amenities accessible for an older couple, nice bedding and good breakfast selection with attentive staff that cleaned tables and food available.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and relaxing
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience. Great hotel an staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Liked: Amenities
Good location, decent prices.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Satisfied
Stayed 1 night in Aug 2025

2/10 Terrible

Wanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stinky dirty Room

I didn't stay. I checked in. Once I got in the elevator to go up to my room. The elevator was dirty and smelled bad. When I opened the door to my room, it smelled bad. Carpet was stained. Bathroom smelled bad. I went right back down stairs and checked out. I couldn't stay in a room that smells that bad. I want a full refund. And deserve it.
Stayed 1 night in Jul 2025

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was big, had handicap access room for wife. Very clean, staff was amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Destinyy was fantastic at the front desk. Decent breakfast options, clean pool, great choices for restaurants within walking range.
Stayed 2 nights in Jul 2025

6/10 Okay

SHAWNDA DEE

Stayed 3 nights in Jul 2025

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good sleep here

Great price safe location tiny bathroom and closet door missing but great for a nights rest
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Annette

Travelled with family
The bed pillows is awful the ice bucket is too small
Stayed 1 night in Jul 2025