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 Jacksonville •1 Room
 Jacksonville • 1 Room
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Best Western Southside Hotel & Suites

2.5-star property
4580 Collins Rd, Orange Park, FL 1-855-887-0424
4.1 out of 5
Very good!
See all 30 travelocity Reviews

"Every staff we encountered, whether it was at the front desk, people refilling breakfast, or just passing someone in the hallway, were extremely kind ... " More

By a verified traveller on Thu 06 Jul 2023

Points Of Interest

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Hotel Description

Spa hotel near Jacksonville Naval Air Station

Westside stay

Your stay at this Westside hotel places you within 3 miles (5 km) of Jacksonville Naval Air Station and bestbet Orange Park. Westside Regional Park and Orange Park Mall are also within 3 miles (5 km).

Full-service spa, fitness center

A full-service spa and an outdoor pool are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and free perks like buffet breakfast and free self parking.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $116* Per night/room 28 Apr. - 29 Apr.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Inn Southside Jacksonville ratings based on 30 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn Southside Jacksonville

Everyone (21) Couples (1) Family (5)
1 out of 5
Bed bugs!! Very dirty! Very disappointing

Posted by on 18 Feb. 2024

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Comment from Hotel Management

25 Feb. 2024 by General Manager

Greetings Jeanine M., We are so sorry to hear that you experienced a pest issue during your stay. I reviewed your stay records and I saw no report of a pest issue. We hope that you will return in the future so that we may have the opportunity to leave a better impression.

4 out of 5

Posted by on 19 Jan. 2024

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Comment from Hotel Management

5 Feb. 2024 by BWJ

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Richelle Darling General ManagerBest Western Southside Hotel & Suites

5 out of 5

Posted by , from CLOQUET on 13 Jan. 2024

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Comment from Hotel Management

5 Feb. 2024 by BWJ

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Richelle Darling General ManagerBest Western Southside Hotel & Suites

4 out of 5

Posted by on 17 Sep. 2023

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Comment from Hotel Management

26 Oct. 2023 by BWJ

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Richelle DarlingGeneral ManagerBest Western Southside Hotel & Suites

5 out of 5
Every staff we encountered, whether it was at the front desk, people refilling breakfast, or just passing someone in the hallway, were extremely kind and friendly. This was the best hotel stay we have ever experienced!

Posted by on 6 Jul. 2023

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5 out of 5

Posted by on 21 Jun. 2023

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4 out of 5

Posted by , from parkville on 3 Apr. 2023

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Comment from Hotel Management

11 May 2023 by BEST WESTERN

Thank you for your response, we are so excited to hear that you enjoyed your stay. We will make sure that we share your gracious comments with our staff, we look forward to seeing you again.

4 out of 5

Posted by , from Bellevue on 30 Dec. 2022

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4 out of 5

Posted by on 28 Oct. 2022

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5 out of 5
Great breakfast. Hot and cold food. They were remodeling so the pool was closed, but there was very little mess or noise. Right off the highway, but quiet area.

Posted by on 12 Sep. 2022

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Comment from Hotel Management

23 Sep. 2022 by Best Western

Thank you for your kind words we hope to have you visit us again really soon.

About the Best Western Southside Hotel & Suites

Location 4580 Collins Rd, Orange Park, FL 32244-9521

Property Features

Quality Inn Southside Jacksonville offers its guests a full-service spa, an outdoor pool, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 500 square feet (46 square meters) and includes conference space. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Quality Inn Southside Jacksonville. Self parking is free. Smoking is allowed in designated areas at this Orange Park hotel.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn Southside Jacksonville offers 100 air-conditioned accommodations with safes and coffee/tea makers. 43-inch LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Orange Park hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's general deposit is required in cash when a valid credit card is not available at check-in for authorization.

Guests planning to arrive after midnight must ring the bell at the hotel entrance to gain entry.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.01 per stay (rates may vary)
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Best Western Southside Hotel Jacksonville
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  • Quality Southside Jacksonville
  • Best Western Southside Hotel Suites
  • Quality Inn Southside Jacksonville Hotel
  • Quality Inn Southside Jacksonville Orange Park
  • Quality Inn Southside Jacksonville Hotel Orange Park
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.