Comfort Suites Airport

2.5 star property
Hotel perfectly located for exploring Northside

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Photo gallery for Comfort Suites Airport

Exterior
Lobby
Suite, 2 Queen Beds, Non Smoking
Free daily buffet breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

Map
1180 Airport Rd, Jacksonville, FL, 32218
  • River City Market Place
    ‪1 min drive‬
  • UF Health North
    ‪2 min drive‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Jacksonville

Northside stay.Your stay at this Northside hotel places you within 2 miles (3 km) of River City Market Place and UF Health North. UF Health Hospital North and Oceanway Community Center are also within 3 miles (5 km).

What's nearby

  • River City Market Place - 1 min drive - 1.0 km
  • UF Health North - 2 min drive - 2.0 km
  • UF Health Hospital North - 2 min drive - 2.0 km
  • Jacksonville Zoo and Gardens - 10 min drive - 15.0 km
  • Jacksonville Cruise Terminal - 14 min drive - 18.3 km

Getting around

  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Cracker Barrel - ‬18 min walk
  • ‪Starbucks - ‬16 min walk

About this property

Comfort Suites Airport

Hotel perfectly located for exploring Northside
Comfort Suites Airport offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Suites Airport.

This Jacksonville hotel is smoke free.

  • 59 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
Comfort Suites Airport offers 59 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hindi, Spanish

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 63 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in March and close in October.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Suites Airport Hotel
Comfort Suites Hotel Airport
Comfort Suites Airport Hotel Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Hotel Jacksonville

Comfort Suites Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 374 out of 848 reviews
Rating 8 - Good. 272 out of 848 reviews
Rating 6 - Okay. 115 out of 848 reviews
Rating 4 - Poor. 45 out of 848 reviews
Rating 2 - Terrible. 42 out of 848 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

JACK, Venice

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable.
Stayed 1 night in May 2025

2/10 Terrible

Taylor

Stayed 1 night in Mar 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport and restaurants. Pet friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Stayed 1 night in Mar 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy dirty

This hotel was horrible. The paint was falling off the wall, the wallpaper was falling off too. The pull out sofa was old stinky and we had no linen for it. They left one shampoo one conditioner and one soap for 4 people.
Stayed 1 night in Mar 2025

6/10 Okay

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not stay there again
Stayed 1 night in Mar 2025

6/10 Okay

Joseph

Stayed 1 night in Feb 2025

8/10 Good

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was not completely happy with being given a handicap room.
Stayed 1 night in Mar 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Stayed 1 night in Feb 2025

8/10 Good

shaneka

Stayed 1 night in Feb 2025

2/10 Terrible

Vivian

Disliked: Staff & service, property conditions & facilities
This hotel is non-smoking; however, cigarette smoke on floor 3 where my room was had many guests up and down the hallway smoking cigarettes. The smoke was so unbearable that I left the next day. Comfort Suites Jacksonville Airport should enforce non smoking--terrible night.
Stayed 2 nights in Feb 2025

4/10 Poor

Sally

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Not good!

Bed broken. Had to manipulate how to sleep on it without tipping it over. Furniture dirty, carpet stained. The only nice thing was the bathroom. Cannot believe this is rated 8.2 on your site!
Stayed 1 night in Feb 2025

8/10 Good

Lydia

Liked: Staff & service
Hotel was ok, but smelled like mold.
Stayed 1 night in Feb 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and very friendly staff!
Stayed 3 nights in Feb 2025

2/10 Terrible

Stephanie

Travelled with family and small children
Disliked: Property conditions & facilities
Whole hotel smells like smoke. There are numerous stains all over the floor, and the tub is disgusting.
Stayed 1 night in Feb 2025

2/10 Terrible

Patricia

Stayed 1 night in Feb 2025

8/10 Good

Carisha

Stayed 1 night in Jan 2025

4/10 Poor

Keisha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room looked clean except for an old coffee pack still in the coffeemaker, but the room smelled horrible. Went to the front desk to make sure I wouldn't be charged for the marijuana smell. They had no deodorizer. Next morning for breakfast they had no water, water fountain by bathroom was dirty, $2 for water at the front desk, no creamer for coffee, no sugar substitute.
Stayed 1 night in Feb 2025

10/10 Excellent

Shyam Kasun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Stayed 1 night in Jan 2025

8/10 Good

Raquel

Liked: Staff & service, room comfort

Ok but not great.

We stayed in a different Comfort Inn that was fantastic, so were expecting the same. This one wasn't bad, but it had a funny smell to it that made us think people were not obeying the No Smoking signs. There were also No Pets signs everywhere, yet when waiting for the elevator, a woman came out of her room with a massive, very poorly behaved dog. Our room smelled bad too, but luckily we happened to have a can of air freshener in our car. The breakfast was what we were expecting though, and it was conveniently located next to a couple restaurants, which was good since we couldn't find a room service menu in the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Josh, Eldred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Big Rooms, 24/7 Airport Shuttle, Very Clean
Stayed 1 night in Feb 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2025