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4.2 out of 5

"Didn't clean room. Garbage should have been empty. Room had a smell. Staff was very helpful and friendly. Check in was very easy. " More

By a verified traveller on Tue 18 Oct 2022

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Hotel Description

3-star hotel in Northwest

Northwest stay

Your stay at this Northwest hotel places you within 3 miles (5 km) of Jacksonville-Baldwin Rail Trail and Gateway Shopping Center. Also, Normandy Lane Plaza Shopping Center is within 3 miles (5 km) and Edgewood Park is within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $158* Per night/room 5 May - 6 May

Suite, 1 King Bed with Sofa bed, Non Smoking (1 Kingbed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Non Smoking (2 Queenbed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Rollin Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, Jacksonville West, FL ratings based on 25 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Jacksonville West, FL

Everyone (12) Couples (3) Family (7)
5 out of 5

Posted by on 10 Mar. 2024

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Comment from Hotel Management

13 Mar. 2024 by kapilbava

Dear David,Thank you for the highly rated survey score! We hope to see you back soon. Sincerely,Kapil Bava - General ManagerCountry Inn and Suites by Radisson, Jacksonville West

4 out of 5

Posted by on 16 Jan. 2024

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Comment from Hotel Management

18 Jan. 2024 by J

Hello Lacy,Thank you for your recent stay at Country Inn & Suites Jacksonville West and taking the time to provide a survey. We look forward to seeing you again in the near future.Sincerely,J RodriguezCountry Inn & Suites by Radisson Jacksonville West

2 out of 5
This property doesn't tell you everything upfront. They hide additional fees. The staff is not knowledgable of all procedures.

Posted by on 11 Jan. 2024

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Comment from Hotel Management

11 Jan. 2024 by J. Rodriguez

Thank you for your recent stay. We appreciate your feedback and bringing this matter to our attention. We sincerely apologize for the inconvenience. We will make sure, improvements are made on our behalf as we strive for transparency.Sincerely,J. RodriguezCountry Inn & Suites by Radisson Jacksonville West

5 out of 5

Posted by on 3 Jul. 2023

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Comment from Hotel Management

30 Jul. 2023 by kapilbava

Dear Virlinda,Thank you so much for your positive feedback. Sincerely,Kapil Bava - General ManagerCountry Inn and Suites by Radisson, Jacksonville West

5 out of 5

Posted by on 31 Dec. 2022

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5 out of 5
Didn't clean room. Garbage should have been empty. Room had a smell. Staff was very helpful and friendly. Check in was very easy.

Posted by , from RICHMOND on 18 Oct. 2022

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Comment from Hotel Management

18 Oct. 2022 by kapilbava

Dear Mattie,Thank you for your valuable feedback. We are happy to see expectations were exceeded. Sincerely,Kapil Bava - General ManagerCountry Inn and Suites by Radisson, Jacksonville West

5 out of 5
Front desk employee was very pleasant and helpful

Posted by on 21 Mar. 2022

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Comment from Hotel Management

23 Mar. 2022 by kapilbava

Dear Penelope, Thank you for complimenting our team members. We provide a culture of service so that we can provide the best possible service to our guests. Thank you for trusting us in your lodging decisions. We look forward to your future visits to Jacksonville, FL. Sincerely, Kapil Bava - General Manager Country Inn and Suites by Radisson, Jacksonville West

5 out of 5
Perfect stop-off location driving from Boone to Sanibel. Quiet. Easy check-in. Nice big room.

Posted by , from SHAKER HEIGHTS on 25 Feb. 2022

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Comment from Hotel Management

2 Mar. 2022 by kapilbava

Dear James, Thank you for the fabulous review regarding our facility. We appreciate the kind comments regarding the quietness, check-in experience, and large room size. We always look forward to hosting you again soon. Sincerely, Kapil Bava - General Manager Country Inn and Suites by Radisson, Jacksonville West

4 out of 5
The property has access to fast food restaurants.

Posted by on 6 Jan. 2022

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Comment from Hotel Management

7 Jan. 2022 by Mary Flake

Dear Marlon, Thank you so much for your rating. Mary- Guest services

5 out of 5
Very nice suite

Posted by on 1 Jan. 2022

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Comment from Hotel Management

7 Jan. 2022 by Mary Flake

Dear Diego, Thank you for your high rating Mary- Guest Services

About the Country Inn & Suites by Radisson, Jacksonville West, FL

Location 7035 Commonwealth Ave, Jacksonville, FL 32220

Property Features

Country Inn & Suites by Radisson, Jacksonville West, FL offers its guests an outdoor pool and a 24-hour fitness center. There's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. A library, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Country Inn & Suites by Radisson, Jacksonville West, FL. Self parking is free. This 3-star Jacksonville hotel is smoke free.

  • 73 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Jacksonville Station (8.5 km / 5.3 mi)
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Jacksonville West, FL offers 73 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:00 PM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free 16
  • Guest will receive an email before arrival 48 hours
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Hotel Names

  • Carlson Jacksonville Country West FL
  • Country Carlson Jacksonville West FL
  • Country Inn Carlson Jacksonville West FL
  • Country Inn Suites by Radisson Jacksonville West FL
  • Country Inn & Suites by Radisson, Jacksonville West, FL Hotel

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.