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Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

3.5 star property
3.5-star hotel near River City Market Place

Choose dates to view prices

Photo gallery for Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Exterior
Meeting facility
2 restaurants, breakfast served
Fitness facility
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Housekeeping

Explore the area

View in a map
14670 Duval Road, Jacksonville, FL, 32218-9429
  • Place, River City Market Place
    ‪16 min walk‬
  • Place, Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Place, Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Sofa Bed)

Suite, 1 Bedroom (Sofa Bed)

Suite, 1 Bedroom (Sofa Bed)

8.0 out of 10
Very good
(6 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible (Mobility, Communications)

8.8 out of 10
Excellent
(14 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Communications Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking (Communications Accessible)

9.0 out of 10
Wonderful
(7 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Communications)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking (Mobility, Communications)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible, Non Smoking (Mobility, Communications)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Atrium View)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Atrium View)

7.0 out of 10
Good
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (High Floor)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (High Floor)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds (High Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.0 out of 10
Very good
(85 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(96 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(65 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About the area

Jacksonville

Northside stay.With a stay at this Northside hotel, you'll be within 2 miles (3 km) of River City Market Place and 6 miles (10 km) of Anheuser-Busch Brewery. Jacksonville Zoo and Gardens is within 9 miles (15 km) and Jacksonville Cruise Terminal is within 12 miles (20 km).

What's nearby

  • River City Market Place - 16 min walk - 1.4 km
  • UF Health North - 19 min walk - 1.7 km
  • Jacksonville Zoo and Gardens - 10 min drive - 14.0 km
  • Jacksonville Cruise Terminal - 14 min drive - 17.0 km
  • EverBank Stadium - 20 min drive - 23.6 km

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Circle K - ‬3 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Starbucks - ‬17 min walk

About this property

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

3.5-star hotel near River City Market Place
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A roundtrip airport shuttle is free during limited hours. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG. For a fee, parking is available.

This 3.5-star Jacksonville hotel is smoke free.

  • 317 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG offers 317 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 12:30 AM
  • Self parking on site (USD 10 per day)
  • Extended parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 6 to 15 for adults and USD 6 to 15 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 37-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6 to 15 for adults, and USD 6 to 15 for children
  • Self parking fee: USD 10.00 per day
  • Extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open March 01 and close October 31.
  • Pool access available from 9:00 AM to 11:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville Airport/I-95N
Crowne Plaza Jacksonville Airport/I-95N
Crowne Plaza Hotel Airport/I-95N
Crowne Plaza Airport/I-95N
Crowne Plaza Hotel Jacksonville Airport/I 95N
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Hotel
Crowne Plaza Hotel Jacksonville Airport/I 95N an IHG Hotel

Reviews

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 941 out of 1715 reviews
Rating 8 - Good. 334 out of 1715 reviews
Rating 6 - Okay. 221 out of 1715 reviews
Rating 4 - Poor. 123 out of 1715 reviews
Rating 2 - Terrible. 96 out of 1715 reviews

Reviews

6/10 Okay

Jessica

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Only the main lobby looks nice. The room, very run down. For the price definitely would have picked a different location. Parking is on their private property yet you have to pay. The pictures online are very misleading. Hotel was under construction and from my understanding this has been ongoing for over 8yrs according to our uber driver. There should be a disclaimer. Will not stay at this “hotel” again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cheyenne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely nice and said quiet! Loved my stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property convenient to airport, nice restaurant & bar, nice room.
Stayed 1 night in Jul 2025

6/10 Okay

robert

Travelled with partner
Liked: Cleanliness, amenities
Construction made for issues. Confusing room numbering . Changed outdoor parking.
Stayed 1 night in Jun 2025

4/10 Poor

Alan, Brandon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty hallways, construction materials in hallways, one working elevator Room was not clean. Used washcloth left in shower. Ridiculous price for breakfast buffet that better hotels offer for free. Charge for parking even though Expedia says its free. Marijuana smell throughout property.
Stayed 1 night in Jul 2025

4/10 Poor

Mitchell

Liked: Cleanliness, staff & service, room comfort
Room was awful. Moved to a second room, also not in good condition. Then given an excellent, updated room.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Stayed 1 night in Jul 2025

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely love staying here. Pool is great, staff is great. Breakfast is ok. This time we stayed in the king suite. It was very nice. Living room, small kitchenette area with microwave and coffee pot. Suite bathroom is big and has a huge soaking tub. It would have been even better if it had jets lol. But my only complaint is the bed is hard and creeky.
Stayed 5 nights in Jul 2025

8/10 Good

Lejo

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel needs to be renewed. Bathroom is not updated considering the brand. Breakfast was just basic and nothing exciting. Carpet was smelling due to no AC in the room and the hallways & elevator in tower 2. Parking need to be paid, but they will give you a coupon code. The front desk check in person Grace is nice & welcoming.
Stayed 1 night in Jul 2025

4/10 Poor

Bruce

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ongoing remodel with paint and chemical fumes. Hallways on upper floors (tower 2) were hot and humid. There appeared to be mold in the hallway vents as well. Will never stay here again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Mirhonda, Pompano Beach

Liked: Cleanliness, amenities, property conditions & facilities
Very nice - updated decor, terrific lobby hub with bar for the evening and Starbucks stand for morning grab and gos. Breakfast buffet was generous with just the right balance of staff support and self-service. Room was clean and spacious with plenty of USB and electrical outlets. I’d definitely stay here again when I’m in the area. Close to the airport w shuttle and only 30 mins south of Fernandina Beach.
Stayed 1 night in Jul 2025

10/10 Excellent

Vladimir

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

8/10 Good

William

Stayed 2 nights in Jul 2025

6/10 Okay

William

Travelled with family, Business traveller
Have to pay for parking
Stayed 1 night in Jul 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was wonderful!
Stayed 1 night in Jul 2025

10/10 Excellent

Sherman

Liked: Cleanliness, amenities, property conditions & facilities
People was kind and helpful
Stayed 1 night in Jul 2025

6/10 Okay

Jonathan

Liked: Cleanliness, room comfort
Disliked: Staff & service

Ok.

This was the 3rd hotel we stayed in our trip to FL. The other2 were fantastic. This hotel needs some help. I hate it when I walk up to the front desk and there are two employees working on other tasks (sorting keys or something) with no acknowledgement that I'm standing there. They really seemed like they didn't care at all. They could at least acknowledge that I'm there and say they'll be with me in a minute. Instead they just kept doing what they were doing and after about 3 minutes one of them said can I help you? I already had my credit card and driver's license out. It was obvious what I was there for. Just really poor customer service.
Stayed 1 night in Jul 2025

10/10 Excellent

Tai

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to stay entering Jacksonville!
Stayed 1 night in Jul 2025

2/10 Terrible

Amanda

Disliked: Staff & service, room comfort

Don’t recommend

I will never stay here again the privacy curtains would not close and we were on ground floor and couldn’t sleep because light was shining in. Said free parking on website for self parking and charged $15 for one night to park, paid for breakfast we didn’t get. I had three other stays booked but cancelled my stay. Lied on website if I knew was going charge $15 for parking would stayed somewhere else.
Stayed 1 night in Jul 2025

4/10 Poor

Shayla

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Amber

Stayed 2 nights in Jul 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Front desk was very helpful after a delayed flight, checking us in at 2:30 am!
Stayed 1 night in Jul 2025

10/10 Excellent

Bryanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Jasmine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, great stay! Convenient to shops and dining. Not too far from beach. Traveled with a toddler so the downside was the TV saying “no signal” on all of the cartoon channels (Disney, Disney Jr, CN, Nickelodeon)! Other channels did the same.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Friendly quiet clean and relaxing
Stayed 1 night in Jul 2025