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Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

3.5 star property
3.5-star hotel near River City Market Place

Choose dates to view prices

Photo gallery for Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

2 restaurants, breakfast served
Property preview
Pool
Fitness facility
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
14670 Duval Road, Jacksonville, FL, 32218-9429
  • Place, River City Market Place
    ‪6 min walk‬
  • Place, UF Health North
    ‪18 min walk‬
  • Place, UF Health Hospital North
    ‪19 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Sofa Bed)

Suite, 1 Bedroom (Sofa Bed)

Suite, 1 Bedroom (Sofa Bed)

8.0 out of 10
Very good
(6 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Communications)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible (Mobility, Communications)

9.0 out of 10
Wonderful
(16 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Transfer Shower, Non Smoking (Communications Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Transfer Shower, Non Smoking (Communications Accessible)

9.0 out of 10
Wonderful
(7 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Communications)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking (Mobility, Communications)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Accessible, Non Smoking (Mobility, Communications)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Atrium View)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Atrium View)

7.4 out of 10
Good
(8 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(92 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(98 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(66 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About the area

Jacksonville

Northside stay.With a stay at this Northside hotel, you'll be within 2 miles (3 km) of River City Market Place and 6 miles (10 km) of Anheuser-Busch Brewery. Jacksonville Zoo and Gardens is within 9 miles (15 km) and Edward Waters College is within 12 miles (20 km).

What's nearby

  • River City Market Place - 6 min walk - 0.5 km
  • UF Health North - 18 min walk - 1.5 km
  • UF Health Hospital North - 19 min walk - 1.7 km
  • Jacksonville Zoo and Gardens - 9 min drive - 11.9 km
  • EverBank Stadium - 19 min drive - 21.8 km

Getting around

  • Jacksonville Station - 17 min drive
  • Jacksonville International Airport (JAX) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Circle K - ‬3 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

3.5-star hotel near River City Market Place
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A roundtrip airport shuttle is free during limited hours. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG. For a fee, parking is available.

This 3.5-star Jacksonville hotel is smoke free.

  • 317 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG offers 317 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Front of property - evening/night
Hyatt Place Jacksonville Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.5 out of 5, Wonderful, 2,356 reviews
The price is CA $153
CA $173 total
includes taxes & fees
Feb 5 - Feb 6
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 12:30 AM
  • Self parking on site (USD 10 per day)
  • Extended parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 6 to 15 for adults and USD 6 to 15 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 37-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from January 5 2026 to April 5 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6 to 15 for adults, and USD 6 to 15 for children
  • Self parking fee: USD 10.00 per day
  • Extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open March 01 and close October 31.
  • Pool access available from 9:00 AM to 11:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville Airport/I-95N
Crowne Plaza Jacksonville Airport/I-95N
Crowne Plaza Hotel Airport/I-95N
Crowne Plaza Airport/I-95N
Crowne Plaza Hotel Jacksonville Airport/I 95N
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Hotel
Crowne Plaza Hotel Jacksonville Airport/I 95N an IHG Hotel

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1006 out of 1834 reviews
Rating 8 - Good. 358 out of 1834 reviews
Rating 6 - Okay. 232 out of 1834 reviews
Rating 4 - Poor. 129 out of 1834 reviews
Rating 2 - Terrible. 109 out of 1834 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Gregory

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We checked in and went to the room which was not cleaned. They did not have another king room and offered a double room but that was not clean either. Without any attempt to mitigate the situation, we were refunded our money and left to find another hotel. I would NEVER recommend this hotel and will seriously reconsider ever booking another Crown Plaza. The way the over worked and overwhelmed front desk person handled this situation was far from perfect. But the real blame falls on the management for not having housekeeping staff there or making sure things were handled properly.
Stayed 1 night in Jan 2026

10/10 Excellent

JACK, Venice

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

JACK, Venice

Liked: Cleanliness
Stayed 1 night in Dec 2025

6/10 Okay

Haylee

Stayed 3 nights in Nov 2025

10/10 Excellent

ERIC, Cedar Park

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice facilities, friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

TERRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business friendly.
Stayed 3 nights in Oct 2025

8/10 Good

Cameron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Adrienna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 1 night before my cruise. There was a free airport shuttle to hotel. Check in was easy, my room was in tower 2. There was hotel bar/resturant for dinner. There was an extra cost for breakfast. Overall hotel was a great stay. I highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Raveen

Disliked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Oct 2025

10/10 Excellent

Jenifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful!
Stayed 1 night in Oct 2025

10/10 Excellent

Joe H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Hotel

Every nice hotel with restaurant and bar. I really enjoyed staying here. Some remodeling taking place but I was not affected
Stayed 1 night in Oct 2025

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The hotel is very big but very elegant. The check-in clerk was very helpful and helped me with navigating the parking app for the hotel. The food was good but pretty pricey.
Stayed 1 night in Oct 2025

6/10 Okay

DaWawn

Liked: Cleanliness, staff & service
there was construction going on and I didn't like having to re-enter from lobby Everytime I went outside. Too much walking
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Bathrooms are in poor shape. If you look in the corners you see the problem
Stayed 1 night in Oct 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and friendly staff
Stayed 1 night in Oct 2025

2/10 Terrible

Bahijah

Stayed 1 night in Oct 2025

10/10 Excellent

bizhan

Stayed 1 night in Oct 2025

10/10 Excellent

Derisson

Stayed 3 nights in Oct 2025

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay it self was great! But, there is something going on here. Rooms were not ready on time and there was no working TV at the bar! When try to find the baseball game the message on the TV was, pay your bill!🤔
Stayed 2 nights in Oct 2025

8/10 Good

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Average rating for the room and amenities…But the staff were stellar. Friendly, knowledgeable and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Oct 2025

10/10 Excellent

Rodney

Stayed 2 nights in Oct 2025

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was good. The staff was largely non-communicative. Shuttle service was prompt but the driver really wasn't communucating. He mumbled and pointed off to the distance. "Are we there?" response Unknown vocalizations and directed straight ahead with his hand. $25 fee at check-in that wasn't described at the time I made reservations that still have not been refunded back to me. It's been 2 days. The stay was comfortable, safe, and clean. The shuttle to the airport is a nice service. The restraunt selection was limited and very pricey. Front desk did their job but wasn't helpful when I asked questions.
Stayed 1 night in Oct 2025