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Holiday Inn Express & Suites Jacksonville - Town Center by IHG

2.5 star property
Hotel near St. Johns Town Center in Jacksonville

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Photo gallery for Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Exterior
Exterior
Point of interest
Free daily buffet breakfast
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
10573 BRIGHTMAN BOULEVARD, Jacksonville, FL, 32246
  • Place, Topgolf
    ‪3 min walk‬
  • Place, St. Johns Town Center
    ‪10 min walk‬
  • Place, University of North Florida
    ‪1 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(89 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(78 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(16 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Communications, Walk In Shower)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Communications, Walk In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Jacksonville

Southside stay.With a stay at this Southside hotel, you'll be within half a mile (1 km) of Topgolf and 2 miles (3 km) of St. Johns Town Center. Morocco Shrine Center and UNF Arena are also within 3 miles (5 km).

What's nearby

  • Topgolf - 3 min walk - 0.3 km
  • St. Johns Town Center - 10 min walk - 0.9 km
  • University of North Florida - 1 min drive - 0.7 km
  • Morocco Shrine Center - 2 min drive - 2.8 km
  • Mayo Clinic Florida - 8 min drive - 10.5 km

Getting around

  • Jacksonville Station - 25 min drive
  • Jacksonville International Airport (JAX) - 29 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪Texas Roadhouse - ‬20 min walk
  • ‪Ted's Montana Grill - ‬3 min drive

About this property

Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Hotel near St. Johns Town Center in Jacksonville
Holiday Inn Express & Suites Jacksonville - Town Center by IHG offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, 3 meeting rooms, and coworking spaces are available. Free breakfast is available daily. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Jacksonville - Town Center by IHG also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Jacksonville hotel is smoke free.

  • 99 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Holiday Inn Express & Suites Jacksonville - Town Center by IHG offers 99 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Sports facility
Hyatt Place Jacksonville / St. Johns Town Center
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,002 reviews
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CA $210 total
includes taxes & fees
Mar 21 - Mar 22
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (30 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jacksonville Town Center
Holiday Inn Express
Holiday Express Jacksonville Town Center
Holiday Express
Holiday Inn Express Jacksonville Town Center Hotel
Holiday Inn Express Jacksonville Town Center
Hotel Holiday Inn Express & Suites Jacksonville - Town Center
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Suites Jacksonville Town Center by IHG
Holiday Inn Express Suites Jacksonville Town Center an IHG Hotel

Holiday Inn Express & Suites Jacksonville - Town Center by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 817 out of 1007 reviews
Rating 8 - Good. 130 out of 1007 reviews
Rating 6 - Okay. 30 out of 1007 reviews
Rating 4 - Poor. 14 out of 1007 reviews
Rating 2 - Terrible. 16 out of 1007 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and bed was comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

alvin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean
Stayed 1 night in Jan 2026

10/10 Excellent

RODNEY

Liked: Cleanliness, property conditions & facilities
Yes!! The property was well taken care of and the king size bed really comfortable. The room was very spacious. Thw staff was nice and thr breakfast was goos.
Stayed 3 nights in Nov 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable and clean. We were in town to attend a jubilee at a local church and spent little time at the hotel but it was the second time we stayed at this Holiday Inn Express and will stay again the next time in town. Staff is very friendly and room is comfortable, clean, and convenient to a variety of good places to dine out.
Stayed 4 nights in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! The check-in was wonderful. The front desk service was excellent. Staff went out of their way to answer any questions we had! Highly recommend!
Stayed 1 night in Dec 2025

10/10 Excellent

Temita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Nov 2025

10/10 Excellent

Everth

Stayed 2 nights in Nov 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate modern room close to I 95. Comfy bed. Cons: weak coffee, TV remote that requires cell phone activation and front desk people with zero personality. No other welcome amenity except TV saying Welcome, which is more greeting than the front desk person
Stayed 1 night in Nov 2025

10/10 Excellent

LAHCEN

Travelled with family
Liked: Amenities, property conditions & facilities
Ashleigh did a wonderful job by rebooking my reservation that was canceled in their system. I was frustrated because it was night and I didn't have many other options. Thank you, Ashleigh, for your excellent service.
Stayed 1 night in Nov 2025

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
East check in, clean room and very comfortable. Very convenient and comfortable for an overnight stop. Near shops and restaurant.
Stayed 1 night in Nov 2025

4/10 Poor

Ingrid

Disliked: Cleanliness, amenities, property conditions & facilities
Room
Stayed 1 night in Nov 2025

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, property conditions & facilities
I had planned on only staying one night but decided to stay a second night. Talked to Robert at the front desk and he was very helpful in making that happen. The price for the second night was a little more but Robert gave me a great deal. He was helpful, polite and professional. Highly recommend this hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Everth

Stayed 7 nights in Nov 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff and check in were great.
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything
Stayed 1 night in Nov 2025

8/10 Good

louis

Stayed 3 nights in Nov 2025

10/10 Excellent

Everth

Stayed 11 nights in Nov 2025

10/10 Excellent

Daniel, Zoran

Stayed 6 nights in Nov 2025

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing. Room was clean. Only problem we had was Top Golf ia next door. The traffic and the music from that establishment were so loud. Didnt quiet down til around 1230. The woman who was at the front desk is what made this stay worth it. She was so friendly!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Sait

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, enough breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Tara

Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas, Freeport

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff nice room
Stayed 1 night in Nov 2025

10/10 Excellent

Chad

Stayed 1 night in Nov 2025

8/10 Good

Colette

Stayed 2 nights in Nov 2025