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Hotel Indigo Jacksonville-Deerwood Park by IHG

3.5 star property
3.5-star Art Deco hotel near St. Johns Town Center

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Photo gallery for Hotel Indigo Jacksonville-Deerwood Park by IHG

Exterior
Outdoor pool
Exterior
Property amenity
Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Hot tub

Explore the area

Map
9840 Tapestry Park Cir, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪4 min drive‬
  • University of North Florida
    ‪5 min drive‬
  • Mayo Clinic Florida
    ‪12 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub, Lake View

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Jetted Tub, Lake View

  • 64 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Lake View

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Lake View

  • 64 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communications)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Lake View

  • 38 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Lake View

  • 38 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

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About the area

Jacksonville

Southside stay.A stay at this Southside hotel places you within 3 miles (5 km) of St. Johns Town Center and 6 miles (10 km) of University of North Florida. HCA Florida Memorial Hospital is within 6 miles (10 km) and EverBank Stadium is within 9 miles (15 km).

What's nearby

  • St. Johns Town Center - 4 min drive - 4.7 km
  • University of North Florida - 5 min drive - 6.7 km
  • HCA Florida Memorial Hospital - 9 min drive - 9.3 km
  • Mayo Clinic Florida - 12 min drive - 14.8 km
  • EverBank Stadium - 12 min drive - 14.7 km

Getting around

  • Jacksonville Station - 22 min drive
  • Jacksonville International Airport (JAX) - 34 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Miller's Ale House - ‬13 min walk
  • ‪Jason's Deli - ‬17 min walk

About this property

Hotel Indigo Jacksonville-Deerwood Park by IHG

3.5-star Art Deco hotel near St. Johns Town Center
Hotel Indigo Jacksonville-Deerwood Park by IHG offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 2106 square feet (196 square meters) and includes conference space. A terrace, a vending machine, and dry cleaning/laundry services are also featured at the business-friendly Hotel Indigo Jacksonville-Deerwood Park by IHG. Self parking is free.

This 3.5-star Jacksonville hotel is smoke free.

  • 96 guestrooms or units
  • 5 levels
  • 2106 sq ft of conference space
  • 196 sq m of conference space
  • Built in 2009
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Indigo Jacksonville-Deerwood Park by IHG offers 96 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Languages

English, Spanish

Similar properties

Meeting facility

Hilton Garden Inn Jacksonville JTB/Deerwood Park

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  • Hot tub
  • Pet-friendly
  • Parking included
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Property amenities

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9.75 to 21 for adults and USD 5 to 21 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch LCD TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Weight limit: 80 lbs per pet
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.75 to 21 for adults, and USD 5.00 to 21.00 for children
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Jacksonville-Deerwood Park
Indigo Jacksonville-Deerwood Park
Hotel Indigo Jacksonville
Hotel Indigo Jacksonville Deerwood Park
Ingo Jacksonvilleerwood Park

Hotel Indigo Jacksonville-Deerwood Park by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1001 reviews
Rating 8 - Good. 171 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic—very understanding and relatable. I travel with a 'reactive' dog, and it's often a challenge at hotels. However, the Indigo is definitely worth the money. The area is beautiful, and dining and shopping options are within short walking distance.
Stayed 2 nights in May 2025

10/10 Excellent

Christopher, Hermosa Beach

Stayed 1 night in Mar 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The evening check-in person, Betty was very snippet and rude during my check-in. I would think that as a hotel employee, she would be polite and accommodating to the customer. She could have at least pretended to value my business! Because of this treatment, it put a negative opinion on the entire experience. The hotel and the room itself was very nice, but I would not stay here again because of the check-in experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and neat very quiet area on site great food
Stayed 1 night in Mar 2025

6/10 Okay

Ian

Stayed 4 nights in Feb 2025

10/10 Excellent

Arden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the Riverwalk and the cleanliness of the hot

Everyone was friendly and helpful. The linens smelled cleaned (which is huge plus). The layout of the room was great and just what we need. We really loved the Riverwalk and all of the ducks/geese. The only thing that I would suggest is a better menu for dinner and the pricing is a little high for the food.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms with lots of restaurants and bars nearby
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Early Arrival

We arrived at the hotel 3 1/2 hours before check-in and requested early check-in which we got. That was GREAT! The outdoor seating area around the lake is beautiful.
Stayed 1 night in Mar 2025

10/10 Excellent

Youlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Guy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, quiet, comfortable bed and room..only negative is the water pressure is horrible, but most hotels are like that
Stayed 1 night in Feb 2025

10/10 Excellent

Breonah

Stayed 1 night in Feb 2025

4/10 Poor

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Stolen Items from Our Room

My wife had personal items stolen out of our room. She addressed the issue with hotel staff, but staff was dismissive towards her. They said they would come back her on the issue, but never did. Very poor service. Be wary of protecting your belongings if you stay at this hotel. Going forward, we will be traveling with a video camera in our room everywhere we stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing everything about the room the bed the shower and tub
Stayed 1 night in Feb 2025

10/10 Excellent

Milton

Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Brandy

Liked: Cleanliness, staff & service
The location of the hotel is amazing with tons of dining options within walking distance of a short 3 minute drive. The staff was great. The room itself was beautiful, but the fridge did not work (had a bad smell in it) and the toilet did not flush properly. Also wish there was a room option with queen size beds.
Stayed 1 night in Feb 2025

10/10 Excellent

Tatiauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Kayla, Jacksonville

Liked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Feb 2025

10/10 Excellent

David A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Toni

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

bernard

Stayed 3 nights in Nov 2024

10/10 Excellent

Charles

Stayed 1 night in Feb 2025