Residence Inn by Marriott Jacksonville Downtown

3.0 star property
3-star hotel near Edward Waters College

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Photo gallery for Residence Inn by Marriott Jacksonville Downtown

55-inch LED TV with cable channels, TV, Netflix
Reception
Exterior
Outdoor pool
Premium bedding, in-room safe, individually furnished, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
357 OAK STREET, Jacksonville, FL, 32204
  • VyStar Veterans Memorial Arena
    ‪4 min drive‬
  • Daily's Place
    ‪4 min drive‬
  • EverBank Stadium
    ‪5 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪21 min drive‬

Room options

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Basic Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Jacksonville

Heart of Jacksonville.Your stay at this Downtown Jacksonville hotel places you within 3 miles (5 km) of Edward Waters College and VyStar Veterans Memorial Arena. UF Health Proton Therapy Institute and Daily's Place are also within 3 miles (5 km).

What's nearby

  • Prime F. Osborn III Convention Center - 8 min walk - 0.7 km
  • Florida Theatre - 2 min drive - 2.3 km
  • VyStar Veterans Memorial Arena - 4 min drive - 3.6 km
  • Daily's Place - 4 min drive - 4.3 km
  • EverBank Stadium - 5 min drive - 4.3 km

Getting around

  • Jacksonville Station - 9 min drive
  • La Villa Station - 14 min walk
  • Jacksonville International Airport (JAX) - 19 min drive

Restaurants

  • ‪Hawkers Asian Street Fare - ‬14 min walk
  • ‪River & Post - ‬16 min walk
  • ‪Arepa Please - ‬5 min walk
  • ‪BurgerFi - ‬7 min walk
  • ‪Anejo Cocina Riverside - ‬5 min walk

About this property

Residence Inn by Marriott Jacksonville Downtown

3-star hotel near Edward Waters College
Residence Inn by Marriott Jacksonville Downtown offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Residence Inn by Marriott Jacksonville Downtown. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 6 levels
  • Built in 2021
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Residence Inn by Marriott Jacksonville Downtown offers 135 accommodations with laptop-compatible safes and coffee/tea makers. These individually furnished accommodations have separate dining areas and include dining tables. Beds feature premium bedding. 55-inch LED televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Dining table
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 12.00 per night
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, mobile payments, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

By Marriott Jacksonville
Residence INN Jacksonville Downtown
Residence Inn by Marriott Jacksonville Downtown Hotel
Residence Inn by Marriott Jacksonville Downtown Jacksonville

Residence Inn by Marriott Jacksonville Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 222 out of 274 reviews
Rating 8 - Good. 36 out of 274 reviews
Rating 6 - Okay. 8 out of 274 reviews
Rating 4 - Poor. 4 out of 274 reviews
Rating 2 - Terrible. 4 out of 274 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Camille

Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New hotel in old area

Very new hotel so everything looks and feels that way. Great breakfast in the morning, included in stay. Very big rooms great for families that need space. No complaints at all. Area around hotel is going through obvious transformation
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessette

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2025

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and accommodating

The staff was an amazing. The rooms were super clean. I just wish in any place that you stay it wasn’t freezing cold when the air is on but then hot as hades when the air shuts off. lol Breakfast wasn’t the best, but typical for what you normally get.
Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Constance

Travelled with family, Business traveller
Liked: Amenities
It was comfortable and the staff very pleasant.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Newer clean hotel

Love this hotel when I’m in the area. It’s a newer hotel and very clean
Stayed 1 night in Jan 2025

6/10 Okay

Hunter

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Check in time was 3, however due to low staffing we could not check in until 6pm, we arrived around 5 and had to wait in the parking lot with a toddler for an hour for our room to be ready. Other than that the staff were polite, the King suite was clean, and they had a really good breakfast bar which was nice. I would stay here again but I would definitely call in advance to make sure the room was ready even after check-in time.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Veltrinika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Elvira

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Stayed 1 night in Jan 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was helpful and friendly! Made the trip easy for me traveling with two teenagers!
Stayed 1 night in Jan 2025

10/10 Excellent

SHANITA L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For our anniversary, I surprised my husband with tickets to the Gary Owen comedy show and a stay here. It was a surprise hit! The room was amazing, with a full kitchen and cozy atmosphere that made us feel like we were in our own home. We loved it so much that we didn't want to leave. This place is a must-stay for anyone visiting Jacksonville – 5 stars all the way!"
Stayed 2 nights in Dec 2024

10/10 Excellent

Tyler

Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the good work
Stayed 3 nights in Jan 2025

10/10 Excellent

Jarrett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Nicholas

Stayed 1 night in Dec 2024

10/10 Excellent

Nilsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went for NYE and the staff was friendly , hotel clean and updated and breakfast fantastic!
Stayed 1 night in Dec 2024

10/10 Excellent

James

Stayed 1 night in Dec 2024

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Jiyoung, Woodstock

Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Travelled with family

Jacksonville stay

Very nice and clean looking forward to going back
Stayed 1 night in Dec 2024

10/10 Excellent

Jecenia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it everyone was great
Stayed 1 night in Dec 2024