As a guest of Costa Rica Surf Camp by SUPERbrand, you'll find 4 outdoor swimming pools, an outdoor tennis court, and a children's pool. Public spaces have free WiFi. You can enjoy a drink at the pool bar. A terrace, multilingual staff, and a garden are also featured at Costa Rica Surf Camp by SUPERbrand. Free self parking is available.
I was not pleased that there wasn't any daily room cleaning. You're at a beach and you get sand in your room. No one cleans it up daily and their is no broom for you to sweep it up Also, there were no towels in room and you had to go get them every day I understand why but I didn't like having to wear a wide wristband for three days You're in the sun and get a white band on your wrist!
This place could have been much better. Their customer service was terrible. They would go around silencing people at the pool if they were making "too much noise" which I believed to be normal noise for pool play. The employees were rude and did not provide any assistance. They have no restaurants, and no bars as stated on Expedia.
Honestly, the place has a lot of potential, itâs off the beach, pool is nice, but the staff is very rude, they donât have any restaurants, anything to drink, we didnât even have towels in our room. To top it off our shoes were stolen from our room, a total of 4 pairs.. we were left with what we had on. Sandals! Pay a little extra. this place will make you spend way more.
The room comes with two towels. We asked for one more after the staff at the front desk said we could get it.
After a lengthy delay the denied it for no good reason.
The property is nice and well kept. The beach is for surfing.
The location is the best part. It is right on the beach and a short walk to the shops and restaurants. The hotel itself is old and outdated, with no restaurants or bars.
The staff were nice and helpful.
Hotel is definitely not a high star fancy hotel. Bathrooms were super outdated. The bar was always closed. No breakfast offered. Seemed like a lonely ghost hotel. Parking was a great and I felt safe most importantly in spite of NOT seeing any security.
the property was nice right by the beach nice pools no refrigerator. expedia has the property listed wrong it is actually beach break resort if you are trying to find it on waze or google maps
Don't Waste Your Money! I arrived early and was charged a fee for what I thought was an early check in fee then I still had to wait until the 2:00 check in time? When I finally got to the room there were no towels so I went to the desk and given 1 towel. The property was very noisy, No Bar as advertised on Expedia, No Restaurant, No Refrigerator or access to ice for cooler, there is very little within walking distance. Completely outdated rooms in poor condition, toilet handle falling off, shower door would not close, broken and missing tile in the bathroom.
The young lady at the front desk was very nice however unfortunately I had to leave the country a day early and was told she would discuss a 1 night refund with the manager and get back to me and I have yet to hear back from anyone? I recommend that you DO NOT stay at this property!
Great staff, clean rooms. Basic amenities.
Loved that a provate surf lesson is included in the stay!
The walls are super thin, you can hear all conversations in the neighboring rooms.
No coffee, breakfast but beach front restaurant located next door.
Staff was welcoming. Rooms had ample space. Unfortunately no toiletries compared to other hotels. Shower area was large yet shower head not great & water pressure nonexistent! Property area was lovely. Pool areas were upkept. Overall all barely met above average ratings.
Points forts : Service et personnel, confort de la chambre
The people were amazing. The Surf lessons that come with it made the whole stay worth it. My instructor Carlos was great to learn from. The hotel is nice but you can tell it needs a little bit touching up. Overall we loved the stay, we arenât very picky