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Crocs Resort & Casino

4.5 star property
4.5-star beachfront hotel near Marina Los Sueños

Choose dates to view prices

Photo gallery for Crocs Resort & Casino

Outdoor pool, pool umbrellas, sun loungers
Luxury Condo
Terrace/patio
Reception
Front of property - evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Gym

Explore the area

Map
800 metros norte del Banco de Costa Rica, Jacó, Puntarenas, 61101
  • Jacó Beach
    ‪7 min drive‬
  • Herradura Beach
    ‪13 min drive‬
  • Marina Los Sueños
    ‪14 min drive‬
  • Tambor (TMU)

Room options

View all photos for Junior Suite, 1 King Bed, Ocean View

1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View | Balcony view

Room, 1 King Bed, Balcony, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

View from room

Room, 2 Queen Beds, Balcony, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Condo, 1 Bedroom

1 bedroom, premium bedding, down comforters, in-room safe

Condo, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms

Condo, 2 Bedrooms

  • Sleeps 7
  • 2 King Beds

View all photos for Room, 1 King Bed (Limited View)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed (Limited View)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Limited View)

Room, 2 Queen Beds (Limited View)

Room, 2 Queen Beds (Limited View)

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

About the area

Jacó

Beachside getaway.At this Jacó hotel, you'll be within 3 miles (5 km) of Jacó Beach and 6 miles (10 km) of El Miro. Rainforest Adventures Jaco and Canopy Vista Los Suenos Adventure Park are also within 6 miles (10 km).

What's nearby

  • Jacó Beach - 7 min drive - 3.5 km
  • Rainforest Adventures Jaco - 12 min drive - 6.0 km
  • Herradura Beach - 13 min drive - 6.7 km
  • Canopy Vista Los Suenos Adventure Park - 13 min drive - 8.4 km
  • Marina Los Sueños - 14 min drive - 7.0 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 97 min drive

Restaurants

  • ‪Subway Jaco - ‬18 min walk
  • ‪Soda Raquel - ‬6 min walk
  • ‪Clarita's Beach Bar & Grill - ‬9 min walk
  • ‪Amara - ‬17 min walk
  • ‪chinita pacific Cocina Con Amor - ‬18 min walk

About this property

Crocs Resort & Casino

4.5-star beachfront hotel near Marina Los Sueños
Crocs Resort & Casino offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 1377 square feet (128 square meters) and includes a conference center. A casino, a fitness center, and a terrace are also featured at the luxury Crocs Resort & Casino. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 4.5-star Jacó hotel is smoke free.

  • 166 guestrooms or units
  • 17 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 1377 sq ft of conference space
  • 128 sq m of conference space
  • Built in 2015
  • Casino
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Crocs Resort & Casino offers 166 air-conditioned accommodations with iPod docking stations and safes. These individually decorated and furnished accommodations include day beds. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Fenced pool
  • Free rollaway/extra bed
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: USD 22 to 30 for adults and USD 18 to 25 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 60 slot machines
  • 7 gaming tables
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Casino (17,222 square feet of space)
  • Ecotours
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping
  • Sportsbook
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crocs Resort & Casino

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22 to 30 for adults, and USD 18 to 25 for children
  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino

Crocs Resort & Casino Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 545 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 112 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Zyair

Stayed 2 nights in Mar 2025

10/10 Excellent

Nanci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Stayed 7 nights in Mar 2025

8/10 Good

SAFIYA

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice stay

We had a very nice stay at Crocs. Rooms were clean and had decent amount of space. We also had a very nice ocean view.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Relaxing

Crocs is a really nice hotel. I really enjoyed the pool. Its close to Jaco Walk and the atv, zipline excursions. I wanted the pool to pop though with some music and vibes. But it was good for relaxing. The bar locals was really good
Stayed 2 nights in Mar 2025

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very hospitable and due to a flight delay instead of getting there at a 3pm checkin on our 1-night stay, we didn’t get there till 3am … and there extended late check out for 5pm was very affordable and appreciated!
Stayed 1 night in Mar 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, excellent for kids, safe, staff was so helpful and friendly. food was expensive but good. rock and beach area were fun to explore right by the hotel. definitely staying again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. Can’t wait to visit again. We spent our honeymoon there and it was well worth it.
Stayed 3 nights in Feb 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort , very friendly staff , only negative is the bad internet in the room and only giving us two towels a day
Stayed 4 nights in Feb 2025

8/10 Good

John, Elmont

Liked: Cleanliness, staff & service, property conditions & facilities
Fun, clean and safe. Great staff. Walkable to downtown
Stayed 5 nights in Feb 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 5 nights in Mar 2025

10/10 Excellent

Brian

Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel B., Saint Cloud

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
there were no beach chairs or umbrellas on the beach
Stayed 8 nights in Feb 2025

10/10 Excellent

Alfonso, Memphis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good just a little problem and I can be very honest about this. I found a roach in my food. They gave me a full refund, but that doesn’t mean anything. Just wanted everyone to know.
Stayed 3 nights in Feb 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive hotel with lots of facilities, right by the beach, fantastic pool, great staff. Drinks a bit expensive, WiFi unreliable, rooms could do with a little renovation, but overall would well recommend this hotel
Stayed 7 nights in Feb 2025

4/10 Poor

Brent Clayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently visited Costa Rica for our honeymoon and absolutely loved the country. The people were incredibly warm and welcoming, and the resort itself was beautiful with great amenities. The staff were friendly and attentive, which made our stay enjoyable—at least when we were able to enjoy it. Unfortunately, our experience was overshadowed by a serious case of food poisoning. On the very first night of our nine-day stay, I became violently ill after dining at the resort’s Mexican restaurant. I was sick for three days, and on the second day, my wife also fell ill from the food. We were extremely cautious with what we ate afterward, sticking to simple options, but even the breakfast buffet had issues—like butter that was clearly rancid. This was a rough and disappointing way to start what was meant to be a special trip. While we appreciated the resort’s setting and hospitality, food safety is a major concern, and we would urge management to take this seriously to prevent other guests from going through the same experience.
Stayed 9 nights in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very nice and clean. Staff was friendly, everything was just perfect. The beach in Jaco was not great but everything else was perfect! Great vacation. Would definitely recommend Crocs to family and friends.
Stayed 7 nights in Feb 2025

10/10 Excellent

EMILIO, Heredia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service as usual. Love to stay in this hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Stayed 3 nights in Feb 2025

8/10 Good

Sumana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice and quiet in spite of the casino. The staff was friendly, and the food options were plenty. Easy to walk to the beach. The pool is well maintained.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, strong unpleasant scents.

Hotel was nice and coffe bar excellent!! The scent of bleach and cleaning supplies was very strong and unpleasant in rooms and on property.
Stayed 1 night in Feb 2025

2/10 Terrible

Tesfaye

Stayed 5 nights in Feb 2025

6/10 Okay

Katia

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

norma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost perfect need to improve a little the breakfast staff!
Stayed 3 nights in Dec 2024

6/10 Okay

Dana

Stayed 9 nights in Feb 2025