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Grand Mercure Jakarta Kemayoran

5.0 star property
5-star luxury hotel near Jakarta International Expo, connected to a shopping center

Choose dates to view prices

Photo gallery for Grand Mercure Jakarta Kemayoran

Exterior
Business Suite, 1 King Bed
Breakfast, lunch, dinner served; international cuisine, garden views
Exterior
Indoor spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Jl H Benyamin Sueb Kav B-6, Superblok Mega Kemayoran, Jakarta, Central Jakarta, 10610
  • Place, Aula Simfonia Jakarta
    ‪11 min walk‬
  • Place, Pasar Baru
    ‪18 min walk‬
  • Place, Jakarta Cathedral
    ‪4 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

7.4 out of 10
Good
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed

Business Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Twin Beds

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Twin Beds

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the area

Jakarta

Heart of Jakarta.Your stay at this Central Jakarta hotel places you within 3 miles (5 km) of Jakarta International Expo and Mangga Dua Square. Also, ITC Cempaka Mas is within 3 miles (5 km) and Jakarta History Museum is within 6 miles (10 km).

What's nearby

  • Aula Simfonia Jakarta - 11 min walk - 1.0 km
  • Pasar Baru - 18 min walk - 1.5 km
  • Mahkamah Agung - 3 min drive - 2.9 km
  • Lapangan Banteng - 3 min drive - 3.2 km
  • Jakarta Cathedral - 4 min drive - 3.6 km

Getting around

  • Pulomas LRT Station - 9 min drive
  • Jakarta Kemayoran Station - 18 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 39 min drive

Restaurants

  • ‪The Lynx Jakarta - ‬3 min walk
  • ‪Plumeria Bar Lounge - ‬4 min walk
  • ‪Catappa Restaurant - ‬4 min walk
  • ‪Center Stage Club & Karaoke - Grand Mercure - ‬4 min walk
  • ‪Bakso Lapangan Tembak Senayan - MGK - ‬1 min walk

About this property

Grand Mercure Jakarta Kemayoran

5-star luxury hotel near Jakarta International Expo, connected to a shopping center
Grand Mercure Jakarta Kemayoran offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a hot tub, and a sauna are also featured at the luxury Grand Mercure Jakarta Kemayoran. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 505 guestrooms or units
  • 27 levels
  • Meeting rooms
  • Built in 2015
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Childcare (free)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Grand Mercure Jakarta Kemayoran offers 505 accommodations with minibars and safes. Televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Similar properties

Breakfast, lunch and dinner served
DoubleTree by Hilton Jakarta Kemayoran
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 88 reviews
The price is CA $79
CA $95 total
includes taxes & fees
Mar 2 - Mar 3
DoubleTree by Hilton Jakarta Kemayoran

Property amenities

Family friendly

  • Children's pool
  • Free babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (IDR 35,000 per stay)
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 332,750 for adults and IDR 166,375 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 332750 for adults and IDR 166375 for children
  • Airport shuttle fee: IDR 460000 per vehicle (maximum occupancy 3)
  • Valet parking fee: IDR 35000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Kemayoran Hotel
Grand Mercure Jakarta Kemayoran
Grand Mercure Kemayoran
Grand Mercure Jakarta Kemayoran (opening October 2015)
Mercure Jakarta Kemayoran
Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Jakarta Kemayoran Jakarta
Grand Mercure Jakarta Kemayoran Hotel Jakarta

Grand Mercure Jakarta Kemayoran Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 237 out of 478 reviews
Rating 8 - Good. 165 out of 478 reviews
Rating 6 - Okay. 41 out of 478 reviews
Rating 4 - Poor. 24 out of 478 reviews
Rating 2 - Terrible. 11 out of 478 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

GARRIE

Business traveller
Liked: Staff & service
Long hairs on the table, carpet and toilet. Breakfast has a large spread but no quality.
Stayed 3 nights in Nov 2025

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

zhonghua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room. Location a bit inconvenient if you don’t drive
Stayed 2 nights in Sep 2025

6/10 Okay

Jimmy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Kok Chor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk personnel is lacking. Not enough staff to serve hotel guests
Stayed 4 nights in Jun 2025

10/10 Excellent

Zhisheng

Stayed 2 nights in Jul 2025

10/10 Excellent

Zubair

Liked: Cleanliness, amenities, property conditions & facilities
Immaculate hotel with luxury feel. breakfast buffet was incredible
Stayed 6 nights in May 2025

8/10 Good

Chia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall

Stayed 1 night in Jun 2025

8/10 Good

Povern

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Kok Chor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is conveniently located to my partners office. Front desk staff is very unstaff. One front desk officer attending to a long queue of check in guest. The remaining staff are hiding inside the staff office. No coordination, no teamwork, no job commitments. Very shameful.
Stayed 2 nights in May 2025

8/10 Good

Fides Marie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Environment was fantastic but definitely lacking a bit on the breakfast, not the best I've had
Stayed 5 nights in May 2025

8/10 Good

Kok Chor

Business traveller
Liked: Cleanliness, staff & service, amenities
Quiet, easy access toy partner office.
Stayed 2 nights in Apr 2025

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The security is good. Only people staying at the same floor can access the elevator with the room key. Pillows are bit dirty. Can hear the traffic
Stayed 2 nights in Apr 2025

8/10 Good

Saul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the lobby área and the swimming pool. The room was comfortable but can use extra items such as body lotion and q tips. Services at the restaurant could be a little faster.
Stayed 4 nights in Apr 2025

10/10 Excellent

Glen, Burleson

Stayed 1 night in Apr 2025

10/10 Excellent

Jozsef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

MAHESH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Behzad

Liked: Cleanliness, staff & service, property conditions & facilities
👍great
Stayed 3 nights in Mar 2025

4/10 Poor

katharina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poor

This hotel is nowhere near where it needs to be to have this rating. There were a number of things broken, I had no hot water for my whole stay. The service was poor and the food very average. Compared to other hotels of this rating in Jakarta I think this needs to be reconsidered for its rating online.
Stayed 4 nights in Mar 2025

4/10 Poor

david

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
I requested a non-smoking room, not even knowing smoking rooms still existed. As soon as we stepped onto our floor, the entire hallway reeked of cigarettes. I hoped our room would be different, but I was wrong—it smelled like an ashtray and was as hot as a sauna. We turned on the AC, but it barely worked. I asked to change rooms, and they moved us to another room on the same floor. Unfortunately, the same issues persisted: the room smelled terrible, was uncomfortably hot, and to make things worse, the bed was full of stains and hairs —absolutely disgusting. Frustrated, I demanded another room. This time, they finally gave me a clean, cold room. But after all the hassle, this was far from an enjoyable stay. Definitely wouldn’t recommend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay in Jakarta

Nice stay, close to Convention-Expo center.
Stayed 2 nights in Mar 2025

4/10 Poor

katharina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Steve

Business traveller
I requested a non smoking room. Unfortunately there were people smoking in other room on my floor, the whole floor smelled of cigarette because of this, through air conditioning system. This happens all the time at this hotel, management needs to enforce non smoking regulation!!
Stayed 5 nights in Feb 2025