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Hotel Santika BSD City Serpong

3.0 star property
3-star Art Deco hotel, connected to a shopping center in Bumi Serpong Damai

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Photo gallery for Hotel Santika BSD City Serpong

Exterior
Exterior
Rooftop terrace
Suite, 1 King Bed
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
Teraskota Entertainment Center, Jl.Pahlawan Seribu, CBD Lot VII-B, South Tangerang, West Java, 15321
  • Place, Ocean Park
    ‪2 min walk‬
  • Place, TerasKota
    ‪3 min walk‬
  • Place, ITC BSD
    ‪17 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Room Queen

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Superior Room Queen

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room

Superior Room

Superior Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A bathroom with a sink, mirror, and tiled floor.

Superior Room, 2 Twin Beds

  • Sleeps 2
  • Free WiFi

View all photos for Suite, 1 King Bed

A bathroom with a sink, mirror, and tiled floor.

Suite, 1 King Bed

  • Sleeps 2
  • Free WiFi

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About the area

South Tangerang

Bumi Serpong Damai stay.A stay at this Bumi Serpong Damai hotel places you steps from TerasKota and within a 5-minute walk of Ocean Park. Also, Eka Hospital is within half a mile (1 km) and ITC BSD is within 2 miles (3 km).

What's nearby

  • Ocean Park - 2 min walk - 0.2 km
  • TerasKota - 3 min walk - 0.3 km
  • ITC BSD - 17 min walk - 1.5 km
  • Aeon Mall BSD City - 6 min drive - 6.0 km
  • Indonesia Convention Exhibition (ICE) - BSD City - 8 min drive - 7.7 km

Getting around

  • Pondok Betung Station - 10 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 35 min drive

Restaurants

  • ‪Kafe Betawi - ‬1 min walk
  • ‪Kopi Kenangan - ‬5 min walk
  • ‪Kembang Lawang - ‬4 min walk
  • ‪Bengawan Solo Coffee - ‬1 min walk
  • ‪Kafe Betawi - ‬2 min walk

About this property

Hotel Santika BSD City Serpong

3-star Art Deco hotel, connected to a shopping center in Bumi Serpong Damai
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Event space at this hotel measures 54 square feet (5 square meters) and includes conference space. The business-friendly Hotel Santika BSD City Serpong also features laundry facilities, an ATM, and an elevator.

Smoking is allowed in designated areas at this 3-star South Tangerang hotel.

  • 1 building
  • 150 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 54 sq ft of conference space
  • 5 sq m of conference space
  • Built in 2009
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Hotel Santika BSD City Serpong offers 150 accommodations with safes and complimentary bottled water. These individually decorated accommodations have separate dining areas. Select Comfort beds feature premium bedding. 21-inch LCD televisions come with premium cable channels and first-run movies. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This South Tangerang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 21-inch LCD TV with premium cable channels
  • First-run movies

Bedroom

  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santika BSD City Serpong

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 200000 per night
  • Cash Breakage deposit: IDR 200000 per night for guests under 12 years old

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

BSD Hotel
BSD Serpong City
Hotel BSD
Hotel Santika BSD
Hotel Santika BSD City
Hotel Santika BSD City Serpong
Santika BSD
Santika BSD City
Santika BSD City Serpong
Santika BSD Hotel

Frequently asked questions

How close is Hotel Santika BSD City Serpong to the airport?

Hotel Santika BSD City Serpong is 22.6 mi (35-min drive) away from the Soekarno-Hatta Intl. Airport (CGK) airport, the closest popular airport to the property.

Does Hotel Santika BSD City Serpong have an airport shuttle?

Airport shuttle services are not available at Hotel Santika BSD City Serpong.

Does Hotel Santika BSD City Serpong offer free breakfast?

Hotel Santika BSD City Serpong does not offer free breakfast.

Is there a casino at Hotel Santika BSD City Serpong?

No, there is no casino at this hotel.

What time is check-in at Hotel Santika BSD City Serpong?

Check-in begins at 2 PM.

Is there free parking at Hotel Santika BSD City Serpong?

Free parking is not available at this hotel.

Does Hotel Santika BSD City Serpong have a pool?

Hotel Santika BSD City Serpong does not have a pool.

Does Hotel Santika BSD City Serpong have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Santika BSD City Serpong have a spa?

There are no spa services available at this hotel.

How close is Hotel Santika BSD City Serpong to downtown South Tangerang?

Hotel Santika BSD City Serpong is 3.1 mi away from South Tangerang.

Hotel Santika BSD City Serpong Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 92 reviews
Rating 8 - Good. 42 out of 92 reviews
Rating 6 - Okay. 22 out of 92 reviews
Rating 4 - Poor. 6 out of 92 reviews
Rating 2 - Terrible. 3 out of 92 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

STEEVE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The staff was very welcoming and the buffet breakfast was incredible.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Henry

Liked: Staff & service, room comfort

Big Thumb to Eki

Overall is good. I need to give special award to one of check in counter staff name Eki. he made my stay very comfortable. Very helpful staff.
Stayed 1 night in Feb 2023
Verified

4/10 Poor

windy

Disliked: Cleanliness, property conditions & facilities
Hotel tidak dimaintain kebersihannya. Fasilitas tidak dirawat, kamar mandi bau selokan. Pada saat check out, resepsionis meminta 5 star review dan akan difoto. Saya menolak untuk berbohong. Tapi bukan salah staff karena itu permintaan boss atau management nya
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Santika is always great. The staff goes above and beyond to make sure you are welcomed and comfortable.
Stayed 4 nights in Jul 2021
Verified

10/10 Excellent

Achmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Menu sarapan ang lezat.

Hotel Santika Depok memiliki menu sarapan yang sangat enak dan beragam.
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness
Closed to mall and a bit noise at night. Sheet not change as requested
Stayed 13 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima accomodatie. Goede prijs-kwaliteit verhouding.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
Stayed 4 nights in Nov 2019
Verified

8/10 Good

Adzuhri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Near BSD City and Teras Kota Shopping Centre

Good hotel near BSD City and teras kota shopping centre. Nice place to stay or transit for a while
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel and very closed to the mall.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Amir

Liked: Staff & service
Disliked: Property conditions & facilities

Ok hotel next to a mall

The towels, sheets, restroom need to be cleaned properly.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Naiwen

Liked: Staff & service, property conditions & facilities

Nice for business

Nice for business
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 4 nights in Apr 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントの対応がとにかく最悪でした。 ・担当者によって回答内容が変わる ・他の宿泊者の部屋に案内される。 ・チェックイン・アウトの手続きが時間がかかる。 ・カードキーが何度も使えなくなる 文句を伝えても、「よくあることです」と言われて、反省する素振りもありませんでした。 もう二度と使わないと思います。
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast menu of the same dry boney chicken in different sauces over 7 days needs attention.
Stayed 7 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
Stayed 5 nights in Sep 2018
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, room comfort

Overall - Great Value

Hotel staff were attentive and lobby staff were always hospitable. The hot buffet breakfast included a large assortment of food and beverage options with dedicated staff to prepare made-to-order eggs, omelets, and pancakes. For afternoon and evening eating options the hotel connects directly to the TerasKota Mall which includes both cafes and restaurants (Western and Asian) and a medium-sized grocery. Overall this is a clean hotel and I would definitely stay here again. Be aware that the Superior Room does not include a mini-fridge. For those who like to charge their phone during the night, I also didn't find a wall electrical outlet near the bed night stand.
Stayed 4 nights in Aug 2018
Verified

8/10 Good

Low

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient as next to a mall

I checked in almost midnight. Did not get a chance to really enjoy the facilities. In the room there is boiling flask, sugar, cream but I am surprise there is no coffee / tea bags provided. Overall the stay is fine and the reception staff is friendly.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night At Santika Hotel

Quite good experience.. but the noise from outside could be heard till the room that made quite diffiicult to sleep well. Service is awesome.
Stayed 1 night in Jun 2018
Verified

6/10 Okay

Andrew

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Downgraded facilities yet good service

This hotel is right in the centre of Tangerang area and opposite to the Teres Kota Shopping Centre which is very convenient for meals. The hotel itself is already downgraded, the facilities are old and the worst thing is ALL the bed sheets and blankets get mouldy (because upon arrival, seeing the moulds on the sheet, I requested the housekeeping to change the sheet but the new one was still mouldy). In return, the staff here is friendly and helpful.
Stayed 7 nights in Apr 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice stay with a mall next to it and easily find food
Stayed 3 nights in May 2018
Verified

6/10 Okay

Ferry martin

Liked: Cleanliness, staff & service
Saya mengikuti seminar selama 3hr dan bertepatan ada acara bazar dan musik yg cukup keras suaranya hingga menjelang tidur juga terdengar sampai ke kamar. agak terganggu.
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Very not recommended

Very dirty and disgusting They provide a used slipper and bed sheet and towel was no longer white.
Stayed 1 night in May 2018
Verified

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay nothing flashy.

Room was clean, but toilet design including flushing bowl system could be better. Breakfast was great variety, and the mall has many local food choices - it is food galore.
Stayed 2 nights in Feb 2018
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
エアコンの騒音がうるさいので部屋を替えてもらった。近くにshopping moleがあり便利である。
Stayed 2 nights in Nov 2017