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Raffles Jakarta

5.0 star property
5-star luxury hotel near Lotte Shopping Avenue, connected to a shopping center

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Photo gallery for Raffles Jakarta

Couples treatment rooms, sauna, hot tub, steam room, body treatments
Breakfast, lunch, dinner served; international cuisine
Exterior
Garden view
2 bars/lounges, poolside bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Ciputra World 1, Jl. Prof. Dr. Satrio Kav. 3-5, Jakarta, Jakarta, 12940
  • Place, Lotte Shopping Avenue
    ‪1 min walk‬
  • Place, Ambassador Mall
    ‪3 min walk‬
  • Place, Kuningan City Mall
    ‪6 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite, 1 King Bed (Artist)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 King Bed (Artist)

10.0 out of 10
Exceptional
(1 review)
  • 97 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Gallery)

Suite, 1 King Bed (Gallery)

Suite, 1 King Bed (Gallery)

  • 136 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Raffles, Room, 1 King Bed, Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Raffles, Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Raffles, Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Raffles, Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Raffles, Room, 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Raffles, Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Signature Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Signature Room, 1 King Bed

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Raffles, Room, 1 King Bed, Smoking, Garden View

Raffles, Room, 1 King Bed, Smoking, Garden View

Raffles, Room, 1 King Bed, Smoking, Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Raffles, Room, 1 King Bed, Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Raffles, Room, 1 King Bed, Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Signature Twin Room, 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Signature Twin Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Smoking (Artist)

Suite, 1 King Bed, Smoking (Artist)

Suite, 1 King Bed, Smoking (Artist)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Smoking (Gallery)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, Smoking (Gallery)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Raffles, Twin Room, Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Raffles, Twin Room, Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking, Garden View

Suite, 1 King Bed, Non Smoking, Garden View

Suite, 1 King Bed, Non Smoking, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Jakarta

Central Jakarta getaway .A stay at this Kuningan hotel places you steps from Lotte Shopping Avenue and within a 5-minute walk of ITC Kuningan. Jakarta World Trade Center and Balai Sidang Jakarta Convention Center are also within 3 miles (5 km).

What's nearby

  • Golden Triangle - 1 min walk - 0.0 km
  • Lotte Shopping Avenue - 1 min walk - 0.1 km
  • ITC Kuningan - 2 min walk - 0.2 km
  • Ambassador Mall - 3 min walk - 0.3 km
  • Kuningan City Mall - 6 min walk - 0.6 km

Getting around

  • Bendungan Hilir Station - 15 min walk
  • Kuningan Station - 16 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 42 min drive

Restaurants

  • ‪Menya Sakura - ‬1 min walk
  • ‪Gong Cha (貢茶) - ‬1 min walk
  • ‪BLACKLISTED Coffee Roasters - ‬1 min walk
  • ‪Monster Curry - ‬1 min walk
  • ‪JOURNÉE - ‬1 min walk

About this property

Raffles Jakarta

5-star luxury hotel near Lotte Shopping Avenue, connected to a shopping center
Raffles Jakarta offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

You'll find a business center on site. A children's pool, a sauna, and spa services are also featured at the luxury Raffles Jakarta. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 173 guestrooms or units
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 2014
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Raffles Jakarta offers 173 air-conditioned accommodations with DVD players and minibars. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Raffles Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Similar properties

Breakfast, lunch and dinner served
Four Seasons Hotel Jakarta
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, 382 reviews
The price is CA $242
CA $293 total
includes taxes & fees
Jan 23 - Jan 24
Four Seasons Hotel Jakarta

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • High chair
  • In-room crib
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (USD 7 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 25 for adults and USD 12.50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour pool access
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LED TV with premium channels
  • DVD player

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Raffles Jakarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Airport shuttle fee: USD 62 per vehicle (one way)
  • Valet parking fee: USD 7 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, and debit cards. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Raffles Jakarta Hotel
Raffles Jakarta
Raffles Jakarta Hotel
Raffles Jakarta Jakarta
Raffles Jakarta Hotel Jakarta

Raffles Jakarta Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 150 out of 175 reviews
Rating 8 - Good. 20 out of 175 reviews
Rating 6 - Okay. 1 out of 175 reviews
Rating 4 - Poor. 1 out of 175 reviews
Rating 2 - Terrible. 3 out of 175 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Darcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an awesome experience. What a fantastic team of staff members, from the head concierge, head waiter, waiters, soups chef and main chef,… they were all fantastic. Can’t wait to go back
Stayed 3 nights in Oct 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally blew me away,food is amazing,staff are friendly and attentive,soon as we arrived every staff member knew our names and was always polite,hotel pool and roof top are fantastic
Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at Raffles Jakarta

Beautiful hotel with the most wonderful and thoughtful staff. We absolutely loved everything from the food, to the gym, to the pool. They even did special touches for our anniversary.
Stayed 2 nights in Sep 2025

10/10 Excellent

Fatin

Stayed 1 night in Sep 2025

10/10 Excellent

Cornelia, Carterton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff that made for a memorable stay. Do try the ivory cheesecake!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nadim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is my first time staying in Jakarta, and the experience with Raffles has been exceptional. From start to finish, it was first class. What an amazing hotel and superb staff. We shall be getting a corporate membership with this hotel and using it as our primary hotel going forward. Very impressed indeed. 5 Stars!
Stayed 1 night in Aug 2025

2/10 Terrible

Jimmy Gunardi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Saya stay di suite room namun saat breakfast kami dengan istri tdk dicover breakfast. Vuman sati orang. Baru pertama kali kejadian spt ini . Sdh sering kesini. Namun kejadian diatas baru terkadi kali ini. Mengecewakan.
Stayed 1 night in Aug 2025

10/10 Excellent

MOHD SIZ ALWIYAH

Liked: Cleanliness, staff & service, property conditions & facilities
Very warm and friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

JOHN

Business traveller, Travelled with family
Liked: Property conditions & facilities

Raffles Hotel is the best hotel in Jakarta

Excellent service, very good.food
Stayed 4 nights in Aug 2025

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Aliyakim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
I can't find a single fault. I felt like I was a princess living in my own private castle.
Stayed 3 nights in Jun 2025

10/10 Excellent

South Wei, David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Reinaldo, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and super fair for the price.
Stayed 3 nights in Mar 2025

10/10 Excellent

Abdulaziz, sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service was provided and the property is gorgeous.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. Really the most amazing hotel I have stayed in. The staff are the real gem - so courteous and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

LAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

The stay was amazing in Raflles. Location was very convenient as a business traveler. Will be coming back again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Satish

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Selim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experoence

Very comfortable hotel with friendly and professional staff
Stayed 2 nights in Sep 2024

10/10 Excellent

YOSUKE, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What separate Raffles Jakarta from other 5 star hotels is their staff. They went the extra mile and made sure that my stay there is perfect. Whatever help I need, I contacted them through WhatsApp and they immediately took care of me.
Stayed 5 nights in Sep 2024