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Sheraton Grand Jakarta Gandaria City Hotel

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Photo gallery for Sheraton Grand Jakarta Gandaria City Hotel

Lobby
Property video
A high-rise hotel with multiple floors, large windows, and a prominent logo on the side.
A modern hotel lobby with a buffet area, marble flooring, and a view of the city skyline.
A modern hotel lobby with a glass railing, a central staircase, and a colorful abstract painting on the wall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Jl. Sultan Iskandar Muda, Kebayoran Lama, Jakarta, Jakarta, 12240
  • Place, Gandaria City Mall
    ‪1 min walk‬
  • Place, Blok M Square
    ‪3 min drive‬
  • Place, Pondok Indah Mall
    ‪6 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a view of tall buildings.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Room, 1 King Bed (Grand Deluxe)

A hotel room with a large bed, a desk with a chair, a TV, and a view of tall buildings.

Grand Room, 1 King Bed (Grand Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Club Lounge Access)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the cityscape.

Deluxe Room, 1 King Bed (Club Lounge Access)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds (Club Lounge Access)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Deluxe Room, 2 Double Beds (Club Lounge Access)

8.0 out of 10
Very good
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Room, 1 King Bed (Grand Deluxe, Club Lounge Access)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the cityscape.

Grand Room, 1 King Bed (Grand Deluxe, Club Lounge Access)

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed (Club Lounge Access)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the cityscape.

Executive Suite, 1 King Bed (Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, 1 Bedroom (Grand Suite, Club Lounge Access)

A hotel room with a large bed, a flat-screen TV, a sofa, and a view of the cityscape.

Grand Suite, 1 Bedroom (Grand Suite, Club Lounge Access)

  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the area

Jakarta

Kebayoran Lama stay.With a stay at this Kebayoran Lama hotel, you'll be within half a mile (1 km) of Gandaria City Mall and 6 miles (10 km) of Balai Sidang Jakarta Convention Center. Museum of Modern and Contemporary Art is within 6 miles (10 km) and Indonesia Convention Exhibition (ICE) - BSD City is within 16 miles (25 km).

What's nearby

  • Gandaria City Mall - 1 min walk - 0.0 km
  • Taman Ayodya - 18 min walk - 1.5 km
  • Rumah Sakit Pusat Pertamina - 18 min walk - 1.5 km
  • Blok M Square - 3 min drive - 2.8 km
  • Pondok Indah Mall - 6 min drive - 5.7 km

Getting around

  • ASEAN MRT Station - 3 min drive
  • Jakarta Kebayoran Station - 17 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 50 min drive

Restaurants

  • ‪Anigrè - ‬1 min walk
  • ‪Gulu Gulu - ‬1 min walk
  • ‪Lobby Lounge Sherathon Gandaria City - ‬3 min walk
  • ‪Old Chang Kee - ‬1 min walk
  • ‪Raum Cream Cafe - ‬1 min walk

About this property

Sheraton Grand Jakarta Gandaria City Hotel

5-star luxury hotel near Gandaria City Mall, connected to a shopping center
Sheraton Grand Jakarta Gandaria City Hotel offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 9 meeting rooms. Event space at this hotel measures 23390 square feet (2173 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Sheraton Grand Jakarta Gandaria City Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 293 guestrooms or units
  • 12 levels
  • 23390 sq ft of conference space
  • 2173 sq m of conference space
  • Built in 2015
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Grand Jakarta Gandaria City Hotel offers 293 accommodations with minibars and laptop-compatible safes. 55-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Similar properties

Interior
InterContinental Jakarta Pondok Indah by IHG
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  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.8 out of 5, Exceptional, 225 reviews
The price is CA $172
CA $209 total
includes taxes & fees
Aug 10 - Aug 11
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Property amenities

Family friendly

  • Children's pool
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 288,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Children's pool
  • Designer stores
  • Golf caddies
  • Golf carts
  • Gym
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LED TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 907500.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 288000 per person
  • Airport shuttle fee: IDR 490000 per vehicle (one-way)
  • Rollaway bed fee: IDR 907500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number 9120209110689, 55110

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sheraton Jakarta Gandaria City Hotel
Sheraton Gandaria City Hotel
Sheraton Jakarta Gandaria City
Sheraton Gandaria City
Sheraton Grand Jakarta Gandaria City Hotel
Sheraton Grand Gandaria City Hotel
Sheraton Grand Jakarta Gandaria City
Sheraton Grand Gandaria City
Sheraton Jakarta Gandaria City
Sheraton Grand Jakarta Gandaria City Hotel Hotel
Sheraton Grand Jakarta Gandaria City Hotel Jakarta
Sheraton Grand Jakarta Gandaria City Hotel Hotel Jakarta
Sheraton Grand Jakarta Gandaria City Hotel CHSE Certified

Frequently asked questions

How close is Sheraton Grand Jakarta Gandaria City Hotel to the airport?

Sheraton Grand Jakarta Gandaria City Hotel is 10.2 mi (42-min drive) away from the Halim Perdanakusuma Intl. Airport (HLP) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Grand Jakarta Gandaria City Hotel?

As of Aug 2, 2026, prices found for a 1-night stay for 2 adults at Sheraton Grand Jakarta Gandaria City Hotel on Aug 8, 2026 start from CA $176, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Grand Jakarta Gandaria City Hotel have an airport shuttle?

Sheraton Grand Jakarta Gandaria City Hotel offers an airport shuttle 24 hours a day, on request, for a charge of IDR 490000 per vehicle, one-way.

How close is Sheraton Grand Jakarta Gandaria City Hotel to the beach?

This hotel is 15.7 mi (47-min drive) from San Antonio Beach PIK 2.

Does Sheraton Grand Jakarta Gandaria City Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton Grand Jakarta Gandaria City Hotel, but buffet breakfast is offered for a fee of IDR 288000 per person. It's available every day from 6 AM to 10 AM.

Is there a casino at Sheraton Grand Jakarta Gandaria City Hotel?

No, there is no casino at this hotel.

What time is check-in at Sheraton Grand Jakarta Gandaria City Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Sheraton Grand Jakarta Gandaria City Hotel?

This hotel offers free self parking.

Does Sheraton Grand Jakarta Gandaria City Hotel have a pool?

Sheraton Grand Jakarta Gandaria City Hotel features an outdoor pool and a children's pool.

Does Sheraton Grand Jakarta Gandaria City Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Sheraton Grand Jakarta Gandaria City Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton Grand Jakarta Gandaria City Hotel to downtown Jakarta?

Sheraton Grand Jakarta Gandaria City Hotel is 4.5 mi away from Jakarta.

Sheraton Grand Jakarta Gandaria City Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 218 out of 319 reviews
Rating 8 - Good. 76 out of 319 reviews
Rating 6 - Okay. 15 out of 319 reviews
Rating 4 - Poor. 5 out of 319 reviews
Rating 2 - Terrible. 5 out of 319 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just 100% quality hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Sheraton is alway nice
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Adam Chiang

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower curtain was in bad condition. Breakfast spread has been repeated since January 2026. Should serve more Indonesian authentic breakfast. Not Indian spread.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
Staff go out of their way to be lovely and accommodating. Anything you need.
Stayed 10 nights in Nov 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay in the hotel, next to the shopping mall, plenty choice of dining options, room is clean and comfortable, most importantly, quiet
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Tay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Business Stay

Room is comfortable and clean and being connected to mall helps make a lot of things easier
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Siang Goh

Liked: Staff & service, amenities, property conditions & facilities
I was given a room that I could hear the traffic, so had problem trying to get to sleep. In the early morning (around 3 to 4 am), I was woken up by loud prayers. Had trouble getting back to bed. Went to Front Desk & request for a change to a quiet room, as I had to stay 4 nights. The staff managed to get me a quiet room. So no problem from the 2nd night onwards. Cynthia, the Manager gave me one free breakfast. Chef Juana & other staff in the Breakfast Room were so nice. They explained the local cuisine & tea, and I enjoyed my breakfast there.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Hamaad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing place to stay in Jakarta!
Stayed 11 nights in May 2024
Verified review

10/10 Excellent

Aislinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location. Staff were friendly. The rooms were clean, spacious and comfortable.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury place, great service.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

MICHAEL

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amazing gym facility, very pleasant staff. One minor issue during my stay and they were very responsive in rectifying.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite hotel in Jakarta. Staff are happy and helpful, and rooms are well appointed and clean. The breakfast is fantastic.
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Xuan Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rooms and outstanding service. Hotel staff are a credit to their industry
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While the Hotel is new, I was impressed by the service and facilities. I would reccomend this Hotel without reservation
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed at. Service was fabulous. They actually care about their customers.
Stayed 7 nights in Jan 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

SUN HEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice !
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Foo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable king size bed. Room is clean and neat. Breakfast with many varieties to choose.
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Fannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is connected to a shopping mall! So eating and shopping are very convenient! The hotel staff are very friendly! Amenity kit is also very complete, but just like the previous reviewer once said, the in-room slippers for a five-star hotel should be in better quality and also the size of in-room slippers are kind of small for men! The breakfast buffet is one of the best in selections and tastes! Overall speaking, if I go to JKT, still will consider this hotel to stay!
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Testing
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very obliging (accomodating) to my family and myself. I travel a lot, but I have not often experienced this cordiality and service.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Yohanes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best bed during my stay in Jakarta!

As expected from sheraton hotels, the beds are great and even the hotel has the best amenities in the room! On top of that, this is grand sheraton. I havent seen many of sheraton grand in the world but it happened to be in Jakarta, so here’s my ticket for luxury weekend! The hotel also has great facilities for family staycation. I wish i can bring my family on my next stay at The Sheraton Grand Gandaria City!
Stayed 1 night in Jan 2023