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Sheraton Grand Jakarta Gandaria City Hotel

5.0 star property
5-star luxury hotel near Gandaria City Mall, connected to a shopping center

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Photo gallery for Sheraton Grand Jakarta Gandaria City Hotel

Lobby
Property video
Exterior
Executive lounge
Staircase

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Jl. Sultan Iskandar Muda, Kebayoran Lama, Jakarta, Jakarta, 12240
  • Place, Gandaria City Mall
    ‪1 min walk‬
  • Place, Blok M Square
    ‪3 min drive‬
  • Place, Pondok Indah Mall
    ‪4 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed (Grand Deluxe)

1 bedroom, minibar, in-room safe, desk

Grand Room, 1 King Bed (Grand Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club Lounge Access)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club Lounge Access)

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Club Lounge Access)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (Club Lounge Access)

8.0 out of 10
Very good
(1 review)
  • City view
  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed (Grand Deluxe, Club Lounge Access)

1 bedroom, minibar, in-room safe, desk

Grand Room, 1 King Bed (Grand Deluxe, Club Lounge Access)

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Club Lounge Access)

Executive Suite, 1 King Bed (Club Lounge Access)

Executive Suite, 1 King Bed (Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom (Grand Suite, Club Lounge Access)

Grand Suite, 1 Bedroom (Grand Suite, Club Lounge Access)

Grand Suite, 1 Bedroom (Grand Suite, Club Lounge Access)

  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Exterior

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  • Pool
  • All-inclusive
  • Parking included
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4.7 out of 5, Exceptional, 68 reviews
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CA $224 total
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About the area

Jakarta

Kebayoran Lama stay.With a stay at this Kebayoran Lama hotel, you'll be within half a mile (1 km) of Gandaria City Mall and 6 miles (10 km) of Balai Sidang Jakarta Convention Center. Museum of Modern and Contemporary Art is within 6 miles (10 km) and Indonesia Convention Exhibition (ICE) - BSD City is within 16 miles (25 km).

What's nearby

  • Gandaria City Mall - 1 min walk - 0.0 km
  • Rumah Sakit Pusat Pertamina - 18 min walk - 1.5 km
  • Senayan City - 3 min drive - 2.5 km
  • Blok M Square - 3 min drive - 2.5 km
  • Pondok Indah Mall - 4 min drive - 2.9 km

Getting around

  • ASEAN MRT Station - 3 min drive
  • Jakarta Kebayoran Station - 17 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 50 min drive

Restaurants

  • ‪Gulu Gulu - ‬1 min walk
  • ‪Anigrè - ‬1 min walk
  • ‪Lobby Lounge Sherathon Gandaria City - ‬3 min walk
  • ‪J.Co Donuts & Coffee - ‬1 min walk
  • ‪Eric Kayser Artisan Boulanger - ‬1 min walk

About this property

Sheraton Grand Jakarta Gandaria City Hotel

5-star luxury hotel near Gandaria City Mall, connected to a shopping center
Sheraton Grand Jakarta Gandaria City Hotel offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 9 meeting rooms. Event space at this hotel measures 23390 square feet (2173 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Sheraton Grand Jakarta Gandaria City Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 293 guestrooms or units
  • 12 levels
  • 23390 sq ft of conference space
  • 2173 sq m of conference space
  • Built in 2015
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Grand Jakarta Gandaria City Hotel offers 293 accommodations with minibars and laptop-compatible safes. 55-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

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The price is CA $174
CA $211 total
includes taxes & fees
Feb 20 - Feb 21
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Property amenities

Family friendly

  • Children's pool
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 288,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Children's pool
  • Designer stores
  • Golf caddies
  • Golf carts
  • Gym
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LED TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 907500.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 288000 per person
  • Airport shuttle fee: IDR 490000 per vehicle (one-way)
  • Rollaway bed fee: IDR 907500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sheraton Jakarta Gandaria City Hotel
Sheraton Gandaria City Hotel
Sheraton Jakarta Gandaria City
Sheraton Gandaria City
Sheraton Grand Jakarta Gandaria City Hotel
Sheraton Grand Gandaria City Hotel
Sheraton Grand Jakarta Gandaria City
Sheraton Grand Gandaria City
Sheraton Jakarta Gandaria City
Sheraton Grand Jakarta Gandaria City Hotel Hotel
Sheraton Grand Jakarta Gandaria City Hotel Jakarta
Sheraton Grand Jakarta Gandaria City Hotel Hotel Jakarta
Sheraton Grand Jakarta Gandaria City Hotel CHSE Certified

Sheraton Grand Jakarta Gandaria City Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 201 out of 297 reviews
Rating 8 - Good. 73 out of 297 reviews
Rating 6 - Okay. 13 out of 297 reviews
Rating 4 - Poor. 5 out of 297 reviews
Rating 2 - Terrible. 5 out of 297 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Oct 2025

8/10 Good

Xuan Hao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Tay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Business Stay

Room is comfortable and clean and being connected to mall helps make a lot of things easier
Stayed 2 nights in Aug 2025

8/10 Good

Yun xi

Stayed 2 nights in Jun 2025

10/10 Excellent

MICHAEL

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, amazing gym facility, very pleasant staff. One minor issue during my stay and they were very responsive in rectifying.
Stayed 3 nights in May 2025

4/10 Poor

Simon

Stayed 2 nights in Apr 2025

10/10 Excellent

Fannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is connected to a shopping mall! So eating and shopping are very convenient! The hotel staff are very friendly! Amenity kit is also very complete, but just like the previous reviewer once said, the in-room slippers for a five-star hotel should be in better quality and also the size of in-room slippers are kind of small for men! The breakfast buffet is one of the best in selections and tastes! Overall speaking, if I go to JKT, still will consider this hotel to stay!
Stayed 6 nights in Apr 2025

10/10 Excellent

EDMUND

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Mohamad Rody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mohamad Rody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alice, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Testing
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay in the hotel, next to the shopping mall, plenty choice of dining options, room is clean and comfortable, most importantly, quiet
Stayed 3 nights in Feb 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Philip

Stayed 4 nights in Oct 2024

10/10 Excellent

Aislinn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location. Staff were friendly. The rooms were clean, spacious and comfortable.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall

link to mall door closed at 10pm. Traffic is bad as usual in Jakarta so no difference to this location. Room and bed is comfortable. small neg: Bedroom slippers are lousy quality for 5 stars hotel. Breakfast has great selections and staffs and very helpful everywhere including door, front desk, dinning & security too.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gregory

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcus

Stayed 2 nights in Aug 2024

10/10 Excellent

Rainy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Hamaad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing place to stay in Jakarta!
Stayed 11 nights in May 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite hotel in Jakarta. Staff are happy and helpful, and rooms are well appointed and clean. The breakfast is fantastic.
Stayed 3 nights in Feb 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed at. Service was fabulous. They actually care about their customers.
Stayed 7 nights in Jan 2024