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The Sultan Hotel & Residence Jakarta

4.5 star property
4.5-star luxury hotel near Gelora Bung Karno Stadium, connected to the convention center

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Photo gallery for The Sultan Hotel & Residence Jakarta

View from property
2 outdoor pools
Front of property
Premium bedding, free minibar, in-room safe, desk
Executive Room, Executive Level | Executive lounge
Reviews
7.8

Good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Map
Jln. Gatot Subroto, Jakarta, Jakarta, 10270
  • Popular LocationGelora Bung Karno Stadium11 min walk
  • Popular LocationKidzania15 min walk
  • Popular LocationGrand Indonesia Shopping Mall6 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)47 min drive

Room options

View all photos for Executive Room, Executive Level

Premium bedding, free minibar, in-room safe, desk

Executive Room, Executive Level

  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, free minibar, in-room safe, desk

Deluxe Room

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 150 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • 226 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Living room

Junior Suite

  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room

Grand Deluxe Room

Grand Deluxe Room

  • 44 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior
Hotel Mulia Senayan, Jakarta
Pool
Spa
Parking included
Free WiFi
4.5 out of 5, Wonderful, (351)
The price is CA $197
per night
CA $238 total
includes taxes & fees
24 May - 25 May
Hotel Mulia Senayan, Jakarta

About the area

Jakarta

Central Jakarta getaway .Within a 15-minute walk of the hotel, you'll find Gelora Bung Karno Stadium and Balai Sidang Jakarta Convention Center. Also, Golden Triangle is within half a mile (1 km) and Pacific Place is within 2 miles (3 km).

What's nearby

  • Gelora Bung Karno Stadium - 11 min walk
  • Kidzania - 15 min walk
  • Plaza Senayan - 4 min drive
  • Grand Indonesia Shopping Mall - 6 min drive
  • Thamrin City Shopping Mall - 6 min drive

Getting around

  • Jakarta Palmerah Station - 3 min drive
  • Istora MRT Station - 13 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 40 min drive

Restaurants

  • Lagoon Executive Lounge - 1 min walk
  • Sentosa Seafood Senayan - 3 min walk
  • Plataran Senayan - 8 min walk
  • Nan Xiang Steamed Bun House - 7 min walk
  • Lagoon Cafe - 1 min walk

About this property

The Sultan Hotel & Residence Jakarta

4.5-star luxury hotel near Gelora Bung Karno Stadium, connected to the convention center
The Sultan Hotel & Residence Jakarta offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, barbecue grills, and multilingual staff are also featured at the luxury The Sultan Hotel & Residence Jakarta. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Jakarta hotel.

  • 707 guestrooms or units
  • 17 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Deli
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
The Sultan Hotel & Residence Jakarta offers 707 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is open daily.

Languages

English, Indonesian, Japanese

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 300000 for adults and IDR 150000 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Free bottled water
  • Free minibar
  • Refrigerator

More

  • Desk
  • Desk chair
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Sultan Hotel & Residence Jakarta

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 750000 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 300000 for adults and IDR 150000 for children
  • Airport shuttle fee: IDR 700000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 750000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sultan
Hotel Sultan Jakarta
Jakarta Hotel Sultan
Jakarta Sultan
Jakarta Sultan Hotel
Sultan Hotel
Sultan Hotel Jakarta
Sultan Jakarta
Sultan Jakarta Hotel
The Sultan Hotel Jakarta
The Sultan & Jakarta Jakarta
The Sultan Hotel & Residence Jakarta Hotel
The Sultan Hotel & Residence Jakarta Jakarta
The Sultan Hotel & Residence Jakarta Hotel Jakarta

The Sultan Hotel & Residence Jakarta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 137 out of 508 reviews" "
Rating 8 - Good. 228 out of 508 reviews" "
Rating 6 - Okay. 90 out of 508 reviews" "
Rating 4 - Poor. 38 out of 508 reviews" "
Rating 2 - Terrible. 15 out of 508 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

H

Disliked: Cleanliness, property conditions & facilities, room comfort
Very Old Hotel...
Stayed 4 nights in Nov 2023

4/10 Poor

Asakura

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jonguk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. You can reach any place from here
Stayed 1 night in Jun 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Really appreciated the late check out time
Stayed 2 nights in May 2023

10/10 Excellent

Jonguk

Business traveller
Liked: Cleanliness, staff & service, amenities
Staffs are kind
Stayed 3 nights in Mar 2023

10/10 Excellent

Jonguk

Business traveller
Liked: Cleanliness, staff & service, amenities
Staffs are very kind and generous
Stayed 2 nights in Mar 2023

10/10 Excellent

Jonguk

Business traveller
Liked: Staff & service, property conditions & facilities
staffs are kind and generous. They are good
Stayed 1 night in Mar 2023

8/10 Good

Jonguk

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
walkable
Stayed 2 nights in Feb 2023

8/10 Good

WAI HUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room with good price, many facilities and good vibes

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Overall was ok except that the condition of the furnishing was run down . And the toilet shower the drainage cover was broken. Just concern for any pest or unwanted creatures that can crawl through the piping and entered through the broken hole drainage cover which made my sleep not peaceful.
Stayed 3 nights in Sep 2022