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Shangri-La Jeddah

5.0 star property
Family-friendly 5-star hotel near Red Sea Mall

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Photo gallery for Shangri-La Jeddah

1 bedroom, minibar, in-room safe, individually decorated
Apartment, 1 Bedroom | Living area
Sundeck
1 bedroom, minibar, in-room safe, individually decorated
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Spa
  • Gym

Explore the area

Map
Burj Assila, Corniche Road, Jeddah, Jeddah, 23611
  • Jeddah Corniche
    ‪7 min walk‬
  • Red Sea Mall
    ‪7 min walk‬
  • Mall of Arabia
    ‪6 min drive‬
  • Jeddah (JED-King Abdulaziz Intl.)
    ‪12 min drive‬

Room options

View all photos for Horizon Suite Sea View King

1 bedroom, minibar, in-room safe, individually decorated

Horizon Suite Sea View King

  • 118 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

1 bedroom, minibar, in-room safe, individually decorated

Superior Room, 2 Single Beds, City View

  • 53 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Side Sea View 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Side Sea View 1 King Bed

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, City View

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Side Sea View ,2 Twin Beds

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Side Sea View ,2 Twin Beds

  • 52 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Suite City View King

1 bedroom, minibar, in-room safe, individually decorated

Horizon Suite City View King

  • 118 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Two Bedroom Suite King

1 bedroom, minibar, in-room safe, individually decorated

Horizon Two Bedroom Suite King

  • 169 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Apartment, 1 Bedroom

1 bedroom, minibar, in-room safe, individually decorated

Apartment, 1 Bedroom

  • 105 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Suite Sea and City View Twin

1 bedroom, minibar, in-room safe, individually decorated

Horizon Suite Sea and City View Twin

  • 118 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Suite City View Twin

1 bedroom, minibar, in-room safe, individually decorated

Horizon Suite City View Twin

  • 118 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Suite Sea View Twin

1 bedroom, minibar, in-room safe, individually decorated

Horizon Suite Sea View Twin

  • 118 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Apartment One Bedroom

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Apartment One Bedroom

  • 160 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Suite Sea and City View King

1 bedroom, minibar, in-room safe, individually decorated

Horizon Suite Sea and City View King

  • 118 sq m
  • Sleeps 4
  • 1 King Bed

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Sunday Harbour Gateway Jeddah Beach Formerly Vivid Plaza Hotel

Al-Hamra'a
    The price is CA $49
    CA $58 total
    includes taxes & fees
    Jun 24 - Jun 25
    Sunday Harbour Gateway Jeddah Beach Formerly Vivid Plaza Hotel

    About the area

    Jeddah

    City center stay.Within a 15-minute walk of this Ash Shati hotel, you'll find Jeddah Corniche and Red Sea Mall. Atallah Happy Land Park and Red Sea are also within half a mile (1 km).

    What's nearby

    • Jeddah Corniche - 7 min walk - 0.6 km
    • Red Sea Mall - 7 min walk - 0.6 km
    • DAMAC Al Jawharah Tower - 6 min drive - 6.2 km
    • Mall of Arabia - 6 min drive - 6.9 km
    • Floating Mosque - 10 min drive - 5.1 km

    Getting around

    • King Abdulaziz International Airport Station - 25 min drive
    • King Abdulaziz Intl. Airport (JED) - 23 min drive

    Restaurants

    • ‪Niyyali — نيّالي - ‬2 min walk
    • ‪هيف وكيف كافيه - ‬11 min walk
    • ‪Copa - ‬1 min walk
    • ‪Twice - ‬3 min walk
    • ‪عصير قصب البركة - ‬2 min walk

    About this property

    Shangri-La Jeddah

    Family-friendly 5-star hotel near Red Sea Mall
    Shangri-La Jeddah offers its guests a full-service spa, an outdoor pool, and a sauna. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

    Business amenities include a 24-hour business center, 10 meeting rooms, and coworking spaces. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a terrace are also featured at the luxury Shangri-La Jeddah. Self parking is free.

    This 5-star Jeddah hotel is smoke free.

    • 220 guestrooms or units
    • 431 sq ft of conference space
    • 40 sq m of conference space
    • Built in 2021
    • Kid's club (free)
    • Business center (24 hours)
    • Conference space
    • Breakfast available (surcharge)
    • Dry cleaning
    • Self-service laundry
    • Front desk (24 hours)
    • Storage area for luggage
    • Front-desk safe
    • Tour and ticket information
    • Concierge
    • Wedding services available
    • Terrace
    • Garden
    • ATM
    • Bellhop
    • Elevator
    • No smoking on site
    • Lockers available
    • Bar or lounge
    • Coffee shop
    Shangri-La Jeddah offers 220 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Smart televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

    This Jeddah hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

    The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

    Languages

    Arab (Sign language), Arabic, English

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    The Ritz-Carlton, Jeddah

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    • Parking included
    • Free WiFi
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    4.5 out of 5, Wonderful, 87 reviews
    The price is CA $340
    CA $411 total
    includes taxes & fees
    Jun 25 - Jun 26
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    Property amenities

    Family friendly

    • Children's pool
    • Free children's club
    • Laundry facilities
    • Outdoor pool
    • Playground

    Internet

    • Available in all rooms: Free WiFi and wired internet
    • Available in some public areas: Free WiFi and wired internet

    Parking and transportation

    • Free self parking on site
    • Secured, covered valet parking on site (SAR 75 per stay)
    • Wheelchair-accessible parking available

    Food and drink

    • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: SAR 145 for adults and SAR 72.50 for children
    • A bar/lounge
    • A coffee shop/cafe

    Things to do

    • 24-hour gym
    • Children's pool
    • Free children's club
    • Full-service spa
    • Outdoor pool
    • Playground
    • Sauna
    • Steam room

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Doorbell and phone notification
    • Elevator
    • Handrails in stairways
    • Height-adjustable showerhead
    • Stair-free path to entrance
    • Visual fire alarm
    • Well-lit path to entrance
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible parking
    • Wheelchair-accessible path to elevator
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible restaurant

    Room amenities

    Entertainment

    • 46-inch smart TV

    Bedroom

    • Bedsheets provided
    • Blackout drapes

    Bathroom

    • Bathrobes
    • Bidet
    • Free toiletries
    • Hair dryer
    • Separate bathtub and shower
    • Shampoo
    • Slippers
    • Soap
    • Toilet paper
    • Toothbrush and toothpaste
    • Towels provided

    Food and drink

    • 24-hour room service
    • Electric kettle
    • Minibar
    • Restaurant dining guides

    More

    • Air conditioning
    • Connecting rooms available
    • Desk
    • Desk chair
    • Electrical adapters
    • Individual decor
    • Individual furnishings
    • Laptop workspace
    • Phone
    • Safe
    • Separate sitting area
    • Window screens

    Policies

    Check-in

    Check-in start time: 4:00 PM; Check-in end time: anytime
    Early check-in subject to availability
    Early check-in is available for a fee
    Minimum check-in age: 18

    Check-out

    Check-out before noon
    Late check-out subject to availability
    A late check-out fee will be charged

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property
    At check-in, guests must provide a record of full COVID-19 vaccination
    COVID-19 vaccination record requirement applies to all guests aged 12 and up
    Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

    Access methods

    Staffed front desk

    Pets

    • Pets and service animals are not allowed at Shangri-La Jeddah

    Children and extra beds

    • Children are welcome.
    • Kids stay free! Children stay free when using existing bedding.
    • Rollaway/extra beds are not available.
    • Cribs (infant beds) are not available.

    Property payment types

    Important information

    Optional extras

    The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

    • Fee for buffet breakfast: approximately SAR 145 for adults and SAR 72.5 for children
    • Covered valet parking fee: SAR 75 per stay
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    This property accepts credit cards; cash is not accepted
    This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless transactions are available
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    Charges for extra guests may apply and vary according to property policy.
    A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
    Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
      This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
      For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

    Property Registration Number 10001796

    We should mention

    • Couples who want to share a room are obligated to provide proof of marriage.
    • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
    • Children stay free in the same room as the parent or guardian when using existing bedding.
    • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
    • Pets and service animals are not allowed on site.

    National rating

    This property has received its official star rating from Saudi Ministry of Tourism.

    Property is also known as

    Shangri-La Jeddah Hotel
    Shangri-La Jeddah Jeddah
    Shangri-La Jeddah Hotel Jeddah

    Shangri-La Jeddah Reviews

    Reviews

    8.0

    Very good

    Rating 10 - Excellent. 15 out of 23 reviews
    Rating 8 - Good. 1 out of 23 reviews
    Rating 6 - Okay. 1 out of 23 reviews
    Rating 4 - Poor. 6 out of 23 reviews
    Rating 2 - Terrible. 1 out of 23 reviews

    8.2/10

    Cleanliness

    6.6/10

    Staff & service

    8.0/10

    Amenities

    8.4/10

    Property conditions & facilities

    6.8/10

    Eco-friendliness

    Reviews

    10/10 Excellent

    Salman

    Stayed 1 night in Jan 2025

    10/10 Excellent

    Hatem

    Stayed 1 night in Sep 2024

    8/10 Good

    Anas

    Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    I wasn’t happy with arrival experience the rest is great
    Stayed 1 night in Jul 2024

    10/10 Excellent

    Hashem

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Jun 2024

    2/10 Terrible

    Yakhoub

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 7 nights in Jun 2024

    10/10 Excellent

    Amr

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Apr 2024

    10/10 Excellent

    Sultan

    Liked: Staff & service, amenities, property conditions & facilities
    .
    Stayed 1 night in Mar 2024

    10/10 Excellent

    khaled

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Best hotel in Saudi so far

    The best hotel in Saudi so far. The only downside they don’t have free valet parking.
    Stayed 1 night in Oct 2023

    10/10 Excellent

    Adil

    Stayed 1 night in Sep 2023

    4/10 Poor

    Faisal

    Travelled with family
    Liked: Cleanliness, property conditions & facilities, room comfort
    Disliked: Staff & service

    Bad service

    Not a 5 star service ...overpriced for what you get
    Stayed 4 nights in Aug 2023

    4/10 Poor

    Verified traveller

    Travelled with family
    Liked: Cleanliness, property conditions & facilities
    Disliked: Staff & service, room comfort

    Best building , WORST service

    A hotel is more than a nice building and comfortable rooms , its about feeling welcomed and taken care of . In this luxury establishment the staff are not trained in hospitality at all . Their pool is not attended by staff. The staff charges for things we didn't use such as laundry and breakfast for young kids (even though they told us the kids are free of charge) . Even though , I tired to air my frustration to the manager , nothing is resolved . Above the awful stay , when we checked out , the. staff didn't even ask the standard " how was your stay?" What shame
    Stayed 1 night in Aug 2023

    4/10 Poor

    Verified traveller

    Travelled with family
    Liked: Cleanliness, property conditions & facilities
    Disliked: Staff & service

    Worst hospitality experience , never again

    The amenities in this hotel are top notch . However , the service there is not deserving to a 2 star hotel . Our stay in the hotel was disastrous in so many levels . It started when we checked in after 3PM to find out that my booking request of having all the rooms in one floor is not met (even though it was confirmed by the guest services). So to accommodate our request , we were forced to upgrade to room that is 50% more expensive then my original booking . Over that , we had to wait 3 hours for the rooms to be ready even though we came after the check-in time . When I aired my frustration to the manager , he wanted to make it up for us by making the breakfast on the hotel free of charge. When we went for the breakfast the next day , we were charged for breakfast fully !! The horror show continued in many occasions including : - While at the pool , I was there for two hours , no staff was present to serve us any water , food or towels . we had to leave the pool just because we were dehidrated - The other time we were in the pool with the kids , we were locked out in the pool for twenty minutes trying to get inside the building . The staff forgot to keep the door open . - The TV in all rooms were scrambled in middle of an important match my kids were looking forward to - The laundry service delivered clothes that was not for us even though we didn't have any of our clothes washed and insisted that this is our laundry . Worst hospitality experience , never again
    Stayed 4 nights in Aug 2023

    4/10 Poor

    Verified traveller

    Travelled with family
    Liked: Cleanliness, property conditions & facilities
    Disliked: Staff & service, room comfort

    UTERLY Disappointing

    While i was much looking forward to stay at the hotel with my family . We had our experience ruined before setting foot in our rooms . While my original booking asked to be in the same floor for 3 rooms in which two are connected (for the kids) . As soon as we arrived and asked about the arrangement we asked for and was confirmed with the guest services the day of our booking , we were surprised that that won’t be possible . Instead of trying to accommodate our needs with the same rates we booked with , they Forcibly upgraded us to a higher tier room and charged us the difference of the upgrade which amounted to more then 10,000 SAR !!! The real slap in the face was when I tried to air my frustration to the manager about this ludicrous forced upgrade due to guest services incompetence. The manager who promised to find a way to resolve this , his answer was a 12 piece box of chocolate and a letter . The manager then told us that the breakfast will be on the house . When me and the family went to breakfast the next day , we were surprised that we had to pay full . over that , when I was in the pool , I stayed there for two hours and NO STAFF was there to ask if I needed water or anything to drink. I. had to leave the pool because I was dehydrated and no one was serving us
    Stayed 1 night in Aug 2023

    10/10 Excellent

    Eric

    Stayed 2 nights in Apr 2023

    4/10 Poor

    Verified traveller

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Oct 2022

    10/10 Excellent

    Ghazi

    Travelled with family
    Liked: Cleanliness, property conditions & facilities, room comfort

    exceptional stay

    Was nice and comfortable stay of 2 nights with great view of the formula 1 at jeddah and sea , Great breakfast with multiple options and helpful waiters,
    Stayed 2 nights in Mar 2022

    10/10 Excellent

    MAJED

    Business traveller
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    الفخامة التي تبحث عنها تجدها بشنغريلا

    اقامة مميزة جدا وتجربة فريدة من نوعها
    Stayed 1 night in Mar 2022