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We booked into this hotel after our flight was cancelled. From walking through the door, the person on reception was super friendly and helpful. We had a lovely welcome and everything was explained clearly. The room was just what we needed. It was very clean, the shower was brilliant and the bed comfy. There was a mini bar in the room (very expensive but it is what it is).
Any query we had was answered quickly. Unfortunately we did not get the name of the person on the front desk but she was lovely and recommended the chips in the restaurant which were indeed delicious! We enjoyed using the onsite bar for food in the evening. When we return to Jersey we will definitely stay here again.
Lovely staff and very nice room, overall we had a great stay our only complaints would be that the spa is feeling a little tired and the steam room wasn’t working on our visit.