As a guest of Kook 7 Apartment - Isrentals, you'll find a 24-hour fitness center, a terrace, and multilingual staff. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Kook 7 Apartment - Isrentals also features concierge services, dry cleaning/laundry services, and an elevator. Free self parking is available.
We had a terrible experience. They double booked our room. I literally entered the code, walked in the door and there was another family staring me in the face. Then, my wife, children and ai were stranded in jerusalem right before their religious holiday where the whole county shuts down, with no place to stay!
Not cleaned upon arrival
No hot water even waiting with the dud timer as per instructions.
Mildew smell in bathroom
Cigarette smoke upon walking into apartment .
Not enough towels to shower
This is a very dirty place. Stove doesn't work. They refuse to come look at it. Towels are stained and yellow. No shower curtain. Bathroom sink faucet is dangling off. Can't be used. Beds are hard as rocks. Took three hours to gain access to this place. I structions were very misleading. Took two days to gain access to the parking. Nothing here works. Took two days to get them to turn on the wi fi and TV. There is any decent cooking pots or pans. No coffee maker, no microwave or toaster. Chunks of hair all over. Pink slimb in shower walls. Broken window kept falling out. Patio is filthy.
This property is very far of what I requested âŠfirst is not the address advertised and second is not the quality you offer as luxury rentals. I expected at least cleanness and functionality and neither of those . Very unpleasant and disgusting. Dust all over the place .Kitchen dirty. Again the whole apartment itâs in a very poor condition . TV and dryer also doesnât work âŠ..I didnât booked a 1 star apartment. It is supposed to be luxury apartment We were there on vacation and not to deal for maintenance issues.
Terrible customer service.Multiple calls and texts to admin and owner who didnât care . I request a refund immediately
A nightmare!!!!
Donât be fooled by the pretty pictures theyâre altered and faked.
The building is run down.
The space is squishy.
And worst of all we arrived and found what appeared to be ADULT ACTIVITY STAINS ON THE BED SHEETS!!!!
The bedding has not been cleaned after the guests prior to us.
There was still leftover dirty cups from previous guests.
Stay far away from this place!!!!!
The apt is perfect. Best location, beautiful building, spacious and nicely decorated rooms, extremely clean. I can not imagine a better place to stay in Jerusalem !
Communication with the host were not easy, check in instructions were only received a couple of hours vefore we came and only after numerous requests, and the property has face recognition entrence key so we could not enter without a doorman opening the door for us.