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National Hotel Jerusalem

4.5-star luxury hotel near Western Wall

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Photo gallery for National Hotel Jerusalem

Property entrance
In-room safe, desk, free cribs/infant beds, free WiFi
Property entrance
Breakfast, lunch, dinner served; barbecue
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Al Zahra Street 4, Jerusalem, 972000
  • Place, Damascus Gate
    ‪10 min walk‬
  • Place, Temple Mount
    ‪12 min walk‬
  • Place, Mount of Olives
    ‪13 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪54 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, free cribs/infant beds, free WiFi

Junior Suite, 1 King Bed

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Family (Double + Single)

View from room

Standard Family (Double + Single)

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Twin Room

7.6 out of 10
Good
(10 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Double Room

8.6 out of 10
Excellent
(26 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Quadruple Room

  • City view
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Family (Double + Twin)

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Family (Double + Twin)

  • City view
  • 22 sq m
  • Sleeps 4
  • 4 Twin Beds and 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Jerusalem

Central Jerusalem getaway .Within a 10-minute walk of the hotel, you'll find Garden Tomb and St. George's Cathedral. Mount Herzl and Church of the Flagellation are also within half a mile (1 km).

What's nearby

  • Damascus Gate - 10 min walk - 0.9 km
  • Temple Mount - 12 min walk - 1.0 km
  • Mount of Olives - 13 min walk - 1.2 km
  • Al-Aqsa Mosque - 17 min walk - 1.5 km
  • Western Wall - 19 min walk - 1.6 km

Getting around

  • Yekuti'el Adam Station - 14 min drive
  • Jerusalem (JRS-Malha Railway Station) - 25 min drive
  • Ben Gurion Airport (TLV) - 58 min drive

Restaurants

  • ‪Austrian Hospice of the Holy Family - ‬13 min walk
  • ‪Jafar Sweets - ‬13 min walk
  • ‪Philadelphia Restaurant - ‬1 min walk
  • ‪Basti restaurant - ‬13 min walk
  • ‪Educational Bookshop - ‬1 min walk

About this property

National Hotel Jerusalem

4.5-star luxury hotel near Western Wall
Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center, a meeting room, and limo/town car service are available. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness center, a rooftop terrace, and gift shops/newsstands are also featured at the luxury National Hotel Jerusalem. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Jerusalem hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • Built in 1952
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Gift shop
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
National Hotel Jerusalem offers 120 accommodations with safes and hair dryers. 32-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

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  • Free WiFi
  • Restaurant
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  • Breakfast available
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CA $128 total
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (ILS 40 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: ILS 70 for adults and ILS 70 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: ILS 282

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ILS 200.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: ILS 250 per night for guests under 16 years old
  • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ILS 70 for adults and ILS 70 for children
  • Airport shuttle fee: ILS 350 per vehicle (one way)
  • Self parking fee: ILS 40 per day
  • Late check-out fee: ILS 282
  • Rollaway bed fee: ILS 200.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel National Jerusalem
Jerusalem National
Jerusalem National Hotel
National Hotel Jerusalem
National Jerusalem
National Jerusalem Hotel
National Hotel Jerusalem Hotel
National Hotel Jerusalem Jerusalem
National Hotel Jerusalem Hotel Jerusalem

National Hotel Jerusalem Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 392 out of 1001 reviews
Rating 8 - Good. 377 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

wolfgang

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't tryout the breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Excellent work
Stayed 1 night in Jan 2026

10/10 Excellent

Mohammed Yakub

Stayed 5 nights in Dec 2025

8/10 Good

Norma

Stayed 2 nights in Jan 2026

10/10 Excellent

Norma

Stayed 1 night in Jan 2026

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
The receptionist staff Sami and the rest of the team were absolutely amazing and very professional. I’d recommend this hotel to anyone who travels to Jerusalem.
Stayed 1 night in Jan 2026

8/10 Good

Basel Ibrahim

Stayed 1 night in Jan 2026

10/10 Excellent

Muhammad Faisal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Stay with Some Room for Improvement I stayed here recently and overall, it was an okay experience. The room was clean, which was a positive start. However, after taking a shower, water leaked out from the shower area, and the entire toilet floor got flooded. I ended up spending a bit of time cleaning it up, which was quite inconvenient. The towel provided was incredibly small – almost the size of a handkerchief. That wasn’t ideal, especially when you need a proper-sized towel after a shower. The internet speed was frustratingly slow, which made it difficult to do anything online. Breakfast was decent but didn’t stand out – it could definitely be improved. Also, I was disappointed that they didn’t provide even a small complimentary water bottle upon arrival, which is usually a nice touch. On the positive side, the location was excellent, with shops nearby, and the staff were very friendly and helpful. The reception team was especially accommodating, which was nice. A couple of other things to note: the duvet provided was quite small. When I asked for a double duvet, they gave me another single one, which didn’t really solve the issue. All in all, it wasn’t a terrible stay, but there are definitely some areas that could be improved for a better experience.
Stayed 5 nights in Dec 2025

10/10 Excellent

Faheem

Stayed 1 night in Dec 2025

2/10 Terrible

Olga

Stayed 4 nights in Dec 2025

10/10 Excellent

Joel

Stayed 1 night in Dec 2025

10/10 Excellent

Joel

Stayed 1 night in Dec 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Location was great! We needed a remote for the tv and within a few hours one was provided and a service worker helped make it work. I requested a tea kettle a couple of times and was told one would be delivered. That never happened. Parking was well explained and everyone was helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Sadi

Stayed 9 nights in Nov 2025

6/10 Okay

Dr.Subhi

Liked: Staff & service
So far so good
Stayed 1 night in Dec 2025

10/10 Excellent

Abdelrahman

Stayed 1 night in Dec 2025

10/10 Excellent

VENKATESA

Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph

Stayed 3 nights in Nov 2025

6/10 Okay

Marcus

Disliked: Amenities
Staff, room, location
Stayed 4 nights in Nov 2025

8/10 Good

Ajay

Stayed 1 night in Nov 2025

6/10 Okay

Mordechai

good
Stayed 6 nights in Nov 2025

10/10 Excellent

Naresh, Daly City

Liked: Cleanliness, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Nov 2025

6/10 Okay

Nathalia

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

8/10 Good

rod

The upstairs needs refurbishing but for half board it was great. good choice at breakfast and great location. Friendly staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Naresh, Daly City

Amazing
Stayed 1 night in Nov 2025