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Ritz Hotel Jerusalem

3.0 star property
3-star hotel near Western Wall

Choose dates to view prices

Photo gallery for Ritz Hotel Jerusalem

Front of property - evening/night
Terrace/patio
Reception
Standard Twin Room
Food and drink

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
8 Ibn Khaldoun Street, Jerusalem, 97100
  • Church of the Holy Sepulchre
    ‪15 min walk‬
  • Al-Aqsa Mosque
    ‪17 min walk‬
  • Western Wall
    ‪17 min walk‬
  • Tel Aviv (TLV-Ben Gurion)
    ‪44 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Triple Room

  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Jerusalem

City center stay.Within a 15-minute walk of the hotel, you'll find Garden Tomb and Damascus Gate. Also, Via Dolorosa is within half a mile (1 km) and Lion's Gate is within 2 miles (3 km).

What's nearby

  • Mount of Olives - 12 min walk - 1.0 km
  • Church of the Holy Sepulchre - 15 min walk - 1.3 km
  • Al-Aqsa Mosque - 17 min walk - 1.5 km
  • Western Wall - 17 min walk - 1.5 km
  • Jaffa Gate - 19 min walk - 1.6 km

Getting around

  • Yekuti'el Adam Station - 13 min drive
  • Jerusalem Biblical Zoo Station - 25 min drive
  • Ben Gurion Airport (TLV) - 57 min drive

Restaurants

  • ‪Gallery Cafe - ‬14 min walk
  • ‪AlMihbash Restaurant - ‬6 min walk
  • ‪Vienna Restaurant & Cafe - ‬4 min walk
  • ‪Cellar Bar at American Colony Hotel - ‬9 min walk
  • ‪Kasho Restaurant And Café - ‬2 min walk

About this property

Ritz Hotel Jerusalem

3-star hotel near Western Wall
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Ritz Hotel Jerusalem. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3-star Jerusalem hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 4 levels
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ritz Hotel Jerusalem offers 104 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Arabic, English, Hebrew

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Self parking on site (USD 10 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Art gallery
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 40.00 per person (roundtrip)
  • Self parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, American Express, and cash.

National rating

This property has received its official star rating from Israel Ministry of Tourism.

Property is also known as

Ritz Jerusalem
Ritz Hotel Jerusalem Hotel
Ritz Hotel Jerusalem Jerusalem
Ritz Hotel Jerusalem Hotel Jerusalem

Ritz Hotel Jerusalem Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 80 reviews
Rating 8 - Good. 35 out of 80 reviews
Rating 6 - Okay. 12 out of 80 reviews
Rating 4 - Poor. 3 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff friendly. Helpful with cases.
Stayed 1 night in Jan 2020

8/10 Good

Gantuya

Business traveller
Liked: Property conditions & facilities
Stayed 9 nights in Jan 2020

8/10 Good

PTS, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN, recently renovated property not far from Herod's Gate. Rooms are Medium sized with small bathroom. VERY GREAT SERVICE by Front Staff Personnel and Dining room servers Yasser and John. They are Top Notch! Wifi is free and medium speed. Bathroom was a bit small, but in Jerusalem, this is normal. GREAT STAY! Breakfast was also a highlight. Would only add more fruit to the selection. GREAT PLACE for a Get Away!
Stayed 7 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In front me I noticed a discriminating attitude action with one group of guest which I did not like. Rooms are dirty. Service is bad. Even if you complain no one listen to you.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

2/10 Terrible

Jonathon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go somewhere else

Terrible. Left early to stay else where. Wish I didn’t waste my money on it.
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Falsely advertised. We did not even check in we turned around and left and the hotel would not provide us a refund. Very dirty property and the staff was exceptionally rude. Worst hotel experience I’ve had.
Stayed 1 night in May 2019

6/10 Okay

Warner, San Salvador

Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect if you plan to visit the old city, also there is market and restaurants nearby, the terrace in the rooftop is beautiful and great view of Jerusalem, comfy room with terrace and good bed I had nice rest and it was clean, the staff needs urgently customer service skills, they lack of service and empathy with guests, the breakfast was ok but not to tasty for me. Overall was ok
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, friendly staff, good location, clean room
Stayed 1 night in Apr 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

with faster wi-fi it’d been perfect

Stayed 2 nights in Mar 2019

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, great location

We really enjoyed the top notch service, especially from the breakfast wait staff and the bartenders. They were professional, friendly, and efficient. The accommodations were nice, and the location was great, We were just 15 minutes by walking from Old Jerusalem City. The lounge area is very nice and comfortable.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

6/10 Okay

Ntinos

Disliked: Cleanliness, staff & service

Not the best hotel

A very basic hotel. The area is not great and the front desk staff are terrible. The other staff who serve food etc are much better but doesn't make up for the hotel. I was mistaken to think this was a Ritz hotel but it's just the name this is nothing like the Ritz I've been in other countries.
Stayed 1 night in Dec 2018

10/10 Excellent

Aisling, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Ritz hotel was fantastic. The room was lovely and clean and comfortable and the food was delicious . The hotel staff were extremely friendly and helpful. I’d like to give a special mention to George ho checked me in and also helped wit booking Nesher shuttle to the airport and also to Yasser who was very helpful and friendly at breakfast and dinner. Overall a great hotel with great staff. Also a fantastic location as very close to the old city.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Clean Relaxing Bathrooms need an update Helpful staff
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is poorly located

They don't tell you but this hotel is located in East Jerusalem. Extremely dangerous, unfriendly and if you dare go out of the hotel, well in that neighborhood, good luck!
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

Very small bathroom

The hotel staff were very nice. The hotel lobby was clean and nice, but our room’s bathroom was so so small you even can’t find a way to get in or out of the bathroom. In addition, I have noticed that they don’t pay their best attention for cleaning the room and bathroom. But overall was good since we spent less time in the hotel and most of the time outside exploring Jesus footsteps.
Stayed 3 nights in Jun 2018

10/10 Excellent

Francisco, manhattan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for the price , totaly relaxing

I stay with my mom (74), Very nice place. People were the place is nice just the area is very busy traffic but really close to the old city . I totally go back but some areas need to be renovate
Stayed 1 night in Jun 2018

10/10 Excellent

Dougal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, helpful staff

8/10 Good

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing trip I would say every one who works at hotel are Tremendous and very friendly My husband and I were very happy

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

The hotel at a walking distance from Old Jerusalem

If I visit Jerusalem again, I would stay at this hotel.
Stayed 5 nights in Apr 2018

8/10 Good

Mansoor, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, walking distance to old city!

We stayed there for 5 days, and hotel and the room vas very clean and awesome staff, especially the people serving food. Food was top notch with many fresh entries. Will recommend to any one wishing to visit the city of Prophets.
Stayed 5 nights in Apr 2018

6/10 Okay

Jon, Seattle

Liked: Cleanliness, staff & service
Disliked: Room comfort

Clean hotel with very small rooms and poor hvac

The room was very clean but extremely small. We reserved a queen bed but were given a double. They claimed it was a queen. Maybe a US terminology difference. Also the AC is only on in summer so had to sleep with noisy window open to keep from cooking. No room for nightstand by bed and only 2 outlets in entire room. Included breakfast was adequate. Staff was friendly and helpful.
Stayed 4 nights in Mar 2018

6/10 Okay

Carlo, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities

Ok place to stay

Ok place to stay, but not our first choice. All was ok but just ok.
Stayed 2 nights in Jan 2018