Grand Hallmark Hotel Johor Bahru

3.5 star property
3.5-star hotel near AEON Tebrau City

Choose dates to view prices

Room options

View all photos for Deluxe Single Room without Window

Down comforters, minibar, in-room safe, individually decorated

Deluxe Single Room without Window

  • Sleeps 1

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Twin Beds

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room, 1 Twin Bed

Deluxe Single Room, 1 Single Bed

Deluxe Single Room, 1 Twin Bed

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Down comforters, minibar, in-room safe, individually decorated

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Double Room

Down comforters, minibar, in-room safe, individually decorated

Deluxe Double Room

  • Sleeps 2

View all photos for Superior Triple Room

Down comforters, minibar, in-room safe, individually decorated

Superior Triple Room

  • Sleeps 3

About the area

Johor Bahru

Heart of Johor Bahru.Within 3 miles (5 km) of this Johor Bahru hotel, you'll find AEON Tebrau City and Hospital Sultan Ismail. Also, Toppen Shopping Centre is within 3 miles (5 km) and KSL City Mall is within 6 miles (10 km).

What's nearby

  • AEON Tebrau City - 3 min drive - 2.7 km
  • Hospital Sultan Ismail - 4 min drive - 2.7 km
  • Toppen Shopping Centre - 4 min drive - 3.8 km
  • Austin Heights Water & Adventure Park - 5 min drive - 4.9 km
  • KSL City Mall - 9 min drive - 9.4 km

Getting around

  • Kempas Baru Station - 12 min drive
  • Woodlands North RTS Station - 16 min drive
  • Senai International Airport (JHB) - 33 min drive

Restaurants

  • ‪One Plus Eight Kopitiam - ‬3 min walk
  • ‪66 Coffee Shop - ‬4 min walk
  • ‪Molek Café - ‬2 min walk
  • ‪Let's Eat Restaurant (为食坊) - ‬3 min walk
  • ‪The Salts Kitchen - ‬3 min walk

About this property

Grand Hallmark Hotel Johor Bahru

3.5-star hotel near AEON Tebrau City
There's a restaurant on site. Public spaces have free WiFi. There's an onsite business center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Grand Hallmark Hotel Johor Bahru. For a fee, parking is available. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 3.5-star Johor Bahru hotel.

  • 1 building
  • 74 guestrooms or units
  • 3 levels
  • Built in 2009
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Dining venue
Grand Hallmark Hotel Johor Bahru offers 74 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free RV/bus/truck parking on site
  • Self parking on site (surcharge)
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: MYR 30 for adults and MYR 15 for children
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hallmark Hotel Johor Bahru

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 50.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MYR 30 for adults and MYR 15 for children
  • Rollaway bed fee: MYR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, Diners Club, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Grand Hallmark Hotel Johor Bahru.

Property is also known as

Grand Hallmark
Grand Hallmark Hotel
Grand Hallmark Hotel Johor Bahru
Grand Hallmark Johor Bahru
Grand Hotel Hallmark
Grand Hallmark Johor Bahru
Grand Hallmark Hotel (Johor Bahru)
Grand Hallmark Hotel Johor Bahru Hotel
Grand Hallmark Hotel Johor Bahru Johor Bahru
Grand Hallmark Hotel Johor Bahru Hotel Johor Bahru

Grand Hallmark Hotel Johor Bahru Reviews

Reviews

6.4
Rating 10 - Excellent. 12 out of 90 reviews
Rating 8 - Good. 31 out of 90 reviews
Rating 6 - Okay. 20 out of 90 reviews
Rating 4 - Poor. 16 out of 90 reviews
Rating 2 - Terrible. 11 out of 90 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Jason

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just poor, nothing else lower to describe it
Stayed 2 nights in Jun 2025

10/10 Excellent

Fazlina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat booking for staff. They happy to stay here
Stayed 1 night in Jan 2025

2/10 Terrible

kiyoshi

Stayed 2 nights in Dec 2024

6/10 Okay

Haffis

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Checked in later than 3pm. Was assigned with an untidy room. The staff quickly replaced the room for a better one. A bit disappointed with the hotelier not replying my message. I asked if they have clothes iron. Ended up bringing my own but they already have one in their closet. Waste of energy imo. I like the bathroom shower though. I award the hotel 3 stars out of 5. Breakfast was meh.. Sausage a bit sour like it was from an old stock. Fried rice is very bland. Fries was not that good. The porridge and lychee lemon water was superb however. Fried noodle was better than the fried rice. The mushroom soup was too watery. Kudos to the staffs serving at their cafe. I had to pay for my kid's meal since the free breakfast is for 2. But they demand to pay on the spot. Can't bill the kid's breakfast voucher into my bill. I'm not trustworthy I guess.
Stayed 1 night in May 2024

2/10 Terrible

JHEEVA

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked the hotel because of a family emergency and in the rush, made an error with the dates. I accidentally booked for the following week. When we arrived at the hotel, I explained the error and asked if we could move the dates a week earlier. The hotel refused. We therefore had to pay twice. It was a genuine error but the hotel did not care. All the staff could say was, "Must ask Boss" but nothing ever happened. Additionally, the condition of the property and is nothing like the pictures. It is a complete misrepresentation. The hotel and rooms were dingy, dirty and with unpleasant odour. I would highly recommend avoiding this hotel at all cost.

4/10 Poor

TOMOHIRO

Stayed 1 night in Mar 2023

4/10 Poor

lee

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
i hope can more clean and make sure line are in good condition

8/10 Good

SEE

Business traveller
Liked: Cleanliness, staff & service, amenities
Suitable for business trip, easy to find restaurant.
Stayed 2 nights in Apr 2022

6/10 Okay

YUN

Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

4/10 Poor

minah, jb

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2020

6/10 Okay

Anonymous, KL

Business traveller
Below expectation, for 1 night biz stay purposes ok but not for leisure.
Stayed 1 night in Aug 2020

8/10 Good

Hamzah

Business traveller
Liked: Cleanliness, staff & service

Maybe will reconsider to check in again....

Everything is ok except that for a two nights stay,it was quite bored. This is due to the TV system is not working. It was not inform prior to check in until we as guest raised the problem. The hotel should provide rate discount due to this situation.....
Stayed 2 nights in Jul 2020

8/10 Good

Hamzah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth and nice location
Stayed 3 nights in Mar 2020

6/10 Okay

Azman

Travelled with family
Liked: Cleanliness, staff & service

Overall

Bilik agak sempit dengan ada tiang di tengah-tengah bilik. Bilik tiada tingkap, wayar tv berjuntai bahaya pd ank kecil. Sarapan bagus, bnyk pilihan.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel with big rooms. It’s clean enough and staff were friendly enough to provide what we need. It’s a bit far from main central area of JB
Stayed 1 night in Nov 2019

10/10 Excellent

Amanda, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice but some staff need to be a bit friendly..like smiling
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not all the room are after renovation. The picture on the website it’s a lie ! The room is smelly and the map on the floor is very dirty there’s stain
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and new looking. Breakfast was decent for the price.
Stayed 1 night in Jun 2019

8/10 Good

Selvarani

Liked: Staff & service

Moderate but worthwhile

Nice exterior but the bed is dirty and not comfortable to sleep. The room and restroom is spacious. They provide toiletries and water bottle. We stayed at level 2- deluxe room.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really dissapointed with the location bcoz never put the location properly. After I book oni I get to no it is at Masai. Better put the location at Masai not Johor bahru
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Staff & service, property conditions & facilities
The hotel lift card system not working well and so hard time to go up or coming down. The hotel staff are too busy body too.
Stayed 2 nights in Mar 2019

2/10 Terrible

Haiqal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NOT RECCOMEND!

TOTALLY DISAPOINTED ! TV spoiled, hotel room doesn't seems to be so spacious as image. Dirty, ventilation spoilt. RUDE CUSTOMER SERVICE cold and soggy breakfast was serve! Nono for us!!
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

ok for a quick stopover. room spacious & clean. Free parking right in front of lobby. Several restaurants behind the hotel - even a pharmacy and mini-mart.
Stayed 1 night in Mar 2019