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Pulai Springs Resort

4.0 star property
Family-friendly 4-star hotel with 2 outdoor pools

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Photo gallery for Pulai Springs Resort

Indoor pool, 2 outdoor pools
Front of property
Deluxe Suite
Pub
Terrace/patio
Reviews
7.6

Good

Popular amenities

  • Hot tubHot tubHot tub
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Map
20 km Jalan Pontian Lama, Johor Bahru, Johor, 81110
  • Popular LocationPulai Spring Country Club1 min walk
  • Popular LocationUniversiti Teknologi Malaysia15 min walk
  • Popular LocationSutera Mall13 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)16 min drive

Room options

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

  • 79 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for One Bedroom Suite

One Bedroom Suite | Living area

One Bedroom Suite

  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Suite

In-room safe, desk, soundproofing, iron/ironing board

Studio Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Four Bedroom Suite

In-room safe, desk, soundproofing, iron/ironing board

Four Bedroom Suite

  • 193 sq m
  • Golf view
  • Sleeps 8
  • 1 King Bed, 1 Double Bed and 2 Twin Beds

Premium Double Room (Premium Deluxe Anugraha)

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Suite, 1 King Bed (Premium Executive Anugraha)

  • 133 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Suite

View from room

Three Bedroom Suite

  • 114 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Twin Beds

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About the area

Pulai

Johor Bahru retreat .With a stay at this Johor Bahru hotel, you'll be steps from Pulai Spring Country Club and within a 15-minute walk of Universiti Teknologi Malaysia. Hutan Bandar MPJBT is within 6 miles (10 km) and Paradigm Mall Johor Bahru is within 9 miles (15 km).

What's nearby

  • Pulai Spring Country Club - 1 min walk
  • Universiti Teknologi Malaysia - 15 min walk
  • Paradigm Mall Johor Bahru - 13 min drive
  • Sutera Mall - 13 min drive
  • Aeon Mall Bukit Indah - 19 min drive

Getting around

  • JB Sentral - 23 min drive
  • Senai International Airport (JHB) - 17 min drive

Restaurants

  • Sana Curry House - 4 min drive
  • Kawd Jb - 5 min drive
  • Restoran Tomyam Ainoni - 5 min drive
  • Restoran Sri Perdana - 5 min drive
  • SS Banana Cafe - 5 min drive

About this property

Pulai Springs Resort

Family-friendly 4-star hotel with 2 outdoor pools
Pulai Springs Resort offers its guests 2 outdoor swimming pools, an indoor pool, a spa tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There's an onsite business center. A children's pool, a fitness center, and a library are also featured at the family-friendly Pulai Springs Resort. Self parking is free. A complete renovation of Pulai Springs Resort was completed in October 2019.

This 4-star Johor Bahru hotel is smoke free.

  • 1 building
  • 184 guestrooms or units
  • 7 levels
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Pulai Springs Resort offers 184 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Cable television is provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Malay

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily: MYR 37.10 for adults and MYR 18.55 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Golfing
  • Indoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 60
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 60
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:30 AM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 05 to May 12:
  • Bar/Lounge
  • Beach
  • Children's club
  • Fitness facilities
  • Golf course
  • Hot springs
  • Sauna
  • Spa
  • Spa tub
  • Tennis courts

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pulai Springs Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 84.9 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 37.10 for adults and MYR 18.55 for children
  • Early check-in fee: MYR 60 (subject to availability)
  • Late check-out fee: MYR 60 (subject to availability)
  • Rollaway bed fee: MYR 84.9 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Pulai
Pulai Resort
Pulai Springs
Pulai Springs Johor Bahru
Pulai Springs Resort
Pulai Springs Resort Johor Bahru
Pulai Springs Hotel Johor Bahru
Pulai Springs Johor Bahru
Pulai Springs Resort Hotel
Pulai Springs Resort Johor Bahru
Pulai Springs Resort Hotel Johor Bahru

Pulai Springs Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 127 out of 520 reviews" "
Rating 8 - Good. 226 out of 520 reviews" "
Rating 6 - Okay. 114 out of 520 reviews" "
Rating 4 - Poor. 34 out of 520 reviews" "
Rating 2 - Terrible. 19 out of 520 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leeta

Stayed 3 nights in Nov 2023

10/10 Excellent

JINHAI, Ooltewah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price. Quiet resort w a bunch of nice pools and walking areas
Stayed 1 night in Jul 2023

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noisy aircon and ongoing construction.
I booked a 3 bedroom apartment. Aircon in 2 out 3 bedrooms are extremely noisy. Sounds like lorry parked with engine on next to your bed. Really disturbing to our sleep. I was half contemplating of getting an ear plug the next day to help me sleep. Decided to off the aircon and bear with the rising temp in the middle of the night to get some sleep. The aircon needs to be replaced if Pulai Spring wants to attract people to book the place. King bed is not pocketed spring so be prepared for “earthquake” shake when your partner toss and turn while sleeping at night. A whole construction is happening right in front of the pool. Terrible view to feel relax unless one is keen to walk to the other side of the resort building which has better landscape pool with reasonable view. Buffet breakfast has a reasonable spread. I will not book again for sure until the aircon is fixed and the construction is completed. Staff were friendly and helpful in general.
Stayed 2 nights in Jun 2023

10/10 Excellent

Effandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The stay was amazing. Check in was super fast. The front desk had all the things prepared beforehand and was just waiting for my appearance. Thats how efficient it was this time round. Banquet staff were also very helpful and friendly. They attended to my needs promptly. All the staff in fact made everyone feel welcome by the usual greetings. I got to say that they serve one of the nicest sambal for nasi lemak. They deserve an award for that. My whole family including the kids truly enjoyed our stay. Thank you. Will definitely return.
Stayed 2 nights in Dec 2022

4/10 Poor

Choo

Disliked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Charn Wye

Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good service but old furnitures, poor cleaniness
The check in was fast as there was no queue. Hotel staffs were friendly and prompt. However, the hotel furnitures need a change, old and musty. Cleanliness was poor, moulds were spotted on basins. Thick layer of dust were spotted on top of sliding doors and some furniture surfaces.
Stayed 1 night in Jun 2022

6/10 Okay

SITI

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2021