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Renaissance Johor Bahru Hotel

4.5 star property
Family-friendly 4.5-star hotel near The Mall

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Renaissance Johor Bahru Hotel

Photo gallery for Renaissance Johor Bahru Hotel

Outdoor pool, open 6:30 AM to 9:00 PM, free cabanas, pool umbrellas
Exterior
Room, 1 King Bed, Terrace, Pool View
2 bars/lounges, poolside bar
Reception

Overview of Renaissance Johor Bahru Hotel

Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Restaurant

Explore the area

Map
No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Masai, Johor, 81750
  • Popular LocationKSL City Mall7 min drive
  • Popular LocationJohor Bahru City Square9 min drive
  • Popular LocationAEON Tebrau City9 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)35 min drive

Room options

View all photos for Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Single Beds

  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Terrace, Pool View

Room, 1 King Bed, Terrace, Pool View | Pool

Room, 1 King Bed, Terrace, Pool View

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Club Room, 2 Single Beds

  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Bay View

Room, 2 Single Beds, Bay View

Room, 2 Single Beds, Bay View

  • 36 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Masai

Bandar Baru Permas Jaya stay.Your stay at this Bandar Baru Permas Jaya hotel places you within 6 miles (10 km) of The Mall and KSL City Mall. Mid Valley Exhibition Centre and AEON Tebrau City are also within 6 miles (10 km).

What's nearby

  • KSL City Mall - 7 min drive
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 8 min drive
  • Komtar JBCC - 8 min drive
  • Johor Bahru City Square - 9 min drive
  • AEON Tebrau City - 9 min drive

Getting around

  • Kranji Station - 12 min drive
  • Kempas Baru Station - 14 min drive
  • Senai International Airport (JHB) - 35 min drive

Restaurants

  • Restoran Sing 阿胜乐乐 - 4 min walk
  • Kedai Makanan & Minuman BR 新国花美食中心 - 4 min walk
  • Executive Club Lounge - 1 min walk
  • Cheng Sing Food Enterprise - 4 min walk
  • Wan Li Restaurant 萬麗軒 - 1 min walk

About this property

Renaissance Johor Bahru Hotel

Family-friendly 4.5-star hotel near The Mall
Renaissance Johor Bahru Hotel offers its guests a children's pool, an outdoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 12 meeting rooms. Event space at this hotel measures 15349 square feet (1426 square meters) and includes conference space. A terrace, a complimentary children's club, and tour/ticket assistance are also featured at the luxury Renaissance Johor Bahru Hotel. You'll have access to the health club at a partner property. For a fee, parking is available.

This 4.5-star Masai hotel is smoke free.

  • 345 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 15349 sq ft of conference space
  • 1426 sq m of conference space
  • Built in 2013
  • Kid's club (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar by the pool
Renaissance Johor Bahru Hotel offers 345 air-conditioned accommodations with iPod docking stations and minibars. 40-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Family friendly

  • Children's club
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (MYR 5 per day)
  • Covered valet parking on site (MYR 30 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–10:00 AM: MYR 68 for adults and MYR 34.00 for children
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Access to nearby health club
  • Children's pool
  • Designer stores
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 59
  • Grab bar near toilet
  • Toilet grab bar height (inches): 10
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual doorbell notification
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 40-inch LCD TV
  • Cable/satellite channels
  • iPod dock

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Renaissance Johor Bahru Hotel

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 68 for adults and MYR 34.00 for children
  • Secured self parking fee: MYR 5 per day
  • Covered valet parking fee: MYR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:30 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Renaissance Johor Bahru
Johor Renaissance
Renaissance Hotel Johor Bahru
Renaissance Johor
Renaissance Johor Bahru
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Masai
Renaissance Johor Bahru Hotel Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Hotel Hotel Masai

Renaissance Johor Bahru Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 504 out of 911 reviews" "
Rating 8 - Good. 319 out of 911 reviews" "
Rating 6 - Okay. 59 out of 911 reviews" "
Rating 4 - Poor. 21 out of 911 reviews" "
Rating 2 - Terrible. 8 out of 911 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shernise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Jan 2024

8/10 Good

SEOW CHOW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

koh

Travelled with family
Liked: Cleanliness, staff & service, room comfort
BOXING DAY
Check in was a thumb down due to the internet glitch that lasted quite long for the whole building. Issued a card for 2 connecting rooms which we could not access to. Recovery services was not present though we booked for club services. Improvements could be achieved if contingency plans designed. Overall stay was acceptable.
Stayed 1 night in Dec 2023

10/10 Excellent

Chwee Sim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent hotel, clean and well-maintained. Room is spacious and comfortable. Breakfast buffet is very reasonably priced and there’s a good spread. Convenient drive to big malls such as KSL and Mid valley. Will book again if coming to JB.
Stayed 1 night in Dec 2023

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Cozy Hotel
Clean and spacious room. Staffs were friendly and helpful. Recommended!
Stayed 1 night in Dec 2023

10/10 Excellent

ishii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and all the time good maintenance. Good security car park and plenty of good food and massage around.
Stayed 1 night in Dec 2023

10/10 Excellent

Mardy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Casper

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023