As a guest of this apartment, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. WiFi is free in public spaces. A terrace, barbecue grills, and a garden are also featured at the family-friendly apartment. Limited free parking is available on a first-come, first-served basis.
All good. Helpful lady to assist check-in late around 9pm
Unitn is clean and functional.
Bed is good. Aircon is cooling
Pillow somehow disformed. Uncomfortable
Otherwise all good
We stayed one night at this property. The apartment was great, easy to get to by walking from the JB checkpoint, spacious, and clean. The only reason I didn't give it 5 stars is that because we booked day of, we did not receive the email arranging check-in before leaving. When we arrived, it was very confusing to figure out where to go. There is no central front desk, and the address we had was to the building where the office was housed, but not to the office itself. Luckily I had roaming data and was able to WhatsApp the staff. They were very helpful and met us quickly to help us get situated. Other than that, it was an excellent experience.
The property is nicely maintained and had thoughtful amenities. However, there was some inconvenience. Check in/out timing, was limited to office hours. The heater in particular, did not warm up in time, even though we waited 15mins between each use.
A more absorbent bathmat would also be helpful.
Property is nice, convenient with some shops and eateries just downstairs. Food selection within walking distance of the area is so-so, not many varieties. The R&F Mall itself is rather quiet, but there are a few pretty good massage shops upstairs that are very reasonably priced. The 3bedroom unit we stayed in is clean, and the view was nice. It was abit noisy in one of the bedrooms facing the busy road leading to the checkpoint. The condo has great amenities.
Yeah itâs a bit on the pricier side but itâs the cleanest property Iâve stayed in JB ever and Iâve tried a couple of other hosts just in R&F cove as well. Super good experience with these guys.
Stayed with SaffronCasa for multiple times at R&F.
The apartment's location is near the customs and shopping malls nearby. There are some shops and eateries just below the apartment.
Generally convenient since we are taking grab to our usual spots.
Condition of the apartment getting slightly poor, hopefully maintenance can be improved.
Overall, good stay and likely to revisit if the price is still affordable.
Just an excellent accommodation, close to the beach, very friendly staff, beautiful grounds, highly recommended; and great value for your money as well
Very good especially for the price paid. The bed was very very firm and not to my liking. Hence the 3 star comfort rating; everything else was great. You are renting an apartment in a large building so many residents as well as some visitors. The facilities were nice and not really populated. Being Australian we spend a lot of time outside and swimming so the kids love the kids rooms, playground and pools and we had everything to ourselves. I donât think Malaysians have a strong swim culture as the guards at all the hotels we stayed at (not only this one) were very concerned about the children and asked that they wore swim vests, my 6 year old is a strong swimmer and my one year old is learning that if he falls into the deeper water he sinks, I do pluck him out quickly when he does fall in. The swim vests donât teach them anything in my philosophy itâs better that they experience sinking and their own limitations. Itâs just something to consider I suppose as we were a bit surprised at how actively the staff cared for the childrenâs safety around the water, maybe being a swim vest if you plan to swim with small children. It was nice that they had such concern.
Check in and out youâll need to arrange with the staff, itâs easy and they are very responsive. Just make sure that you follow the location instructions exactly. Screen shot the information incase like me you lose internet connection and canât use WhatsApp or check your emails when you arrive also have a phone.