My experience likely does not reflect the average travel experience. So I will try and be as polite as I can and be as respectful as possible. All staff that I encountered were so polite and sweet and did everything they could to accommodate my odd needs. So I stayed here because of the ease on and off the interstate and price. Booked with third party company. I haul loads cross country for long distances, I have been driving for 24 hrs and had to get some sleep for a couple hours in a safe quiet place before continuing on, so I only wanted the room to sleep for 4-5 hours. I checked in around 2:50 in the afternoon, they gave me a room, room 308. Huge complex, drove back to the room, entered the building, opened the door to the room walked inside and turned around, a half naked man was already inside that room. Ok so simple, but embarrassing mistake, I feel sorry for that guy. Any way went back to the counter the wonderful sweet lady issued me a sincere apology and another room on the other end of the complex. I get to that hallway and I can hear LOUD bloodhound like barking from a pair of dogs left unattended in a room that turned out to be EXACTLY next to mine. I open my room and there is a nice, apparently clean room, and I just fall into bed. I begin to dose off and look at the wall and there is an enormous cockroach smashed onto the wall by a previous guest. I’m talking mid wall, not hidden, size of a quarter. Face level if you sit on the bed..