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Sheraton Kagoshima

5.0 star property
5-star luxury hotel near Kagoshima Chuo Station Tourist Information Center

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Photo gallery for Sheraton Kagoshima

3 treatment rooms, massages
Lobby
Lobby
55-inch LCD TV with digital channels, TV
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
43 - 15 Koraicho, Kagoshima, 890-0051
  • Place, Kagoshima Chuo Station Tourist Information Center
    ‪15 min walk‬
  • Place, Amu Plaza Kagoshima
    ‪16 min walk‬
  • Place, Kagoshima City Aquarium
    ‪5 min drive‬
  • Airport, Kagoshima (KOJ)
    ‪58 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Sakurajima View)

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 1 King Bed (Sakurajima View)

9.8 out of 10
Exceptional
(16 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed (Sakurajima view)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Club Room, 2 Double Beds (Sakurajima view)

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Sakurajima Suite, 1 King Bed, Non Smoking

Sakurajima Suite, 1 King Bed, Non Smoking

Sakurajima Suite, 1 King Bed, Non Smoking

  • Mountain view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Double Beds (Sakurajima view)

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds

Club Room, 2 Double Beds

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

About the area

Kagoshima

Kagoshima retreat .Within 2 miles (3 km) of this Kagoshima hotel, you'll find Kagoshima Chuo Station Tourist Information Center and Amu Plaza Kagoshima. Kagoshima Citizens' Culture Hall and Mt. Shiroyama are also within 2 miles (3 km).

What's nearby

  • Kagoshima Chuo Station Tourist Information Center - 15 min walk - 1.3 km
  • Amu Plaza Kagoshima - 16 min walk - 1.4 km
  • Kagoshima City Aquarium - 5 min drive - 2.3 km
  • Mt. Shiroyama - 5 min drive - 2.5 km
  • Kagoshima Citizens' Culture Hall - 6 min drive - 2.2 km

Getting around

  • Kagoshima Chuo Station - 14 min drive
  • Kagoshima Airport (KOJ) - 53 min drive

Restaurants

  • ‪シェラトンクラブ - ‬2 min walk
  • ‪&More By Sheraton - ‬2 min walk
  • ‪いちにいさん 鹿児島本店 - ‬6 min walk
  • ‪HUNGRY BASE - ‬7 min walk
  • ‪VIVARIUM - ‬1 min walk

About this property

Sheraton Kagoshima

5-star luxury hotel near Kagoshima Chuo Station Tourist Information Center
Sheraton Kagoshima offers its guests a full-service spa and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

The luxury Sheraton Kagoshima also features multilingual staff, a garden, and coffee/tea in a common area. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Kagoshima hotel.

  • 1 building
  • 228 guestrooms or units
  • 19 levels
  • 3 dining venues
  • Built in 2023
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Sheraton Kagoshima offers 228 air-conditioned accommodations with safes and complimentary bottled water. 55-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers, slippers, toilets with an electronic bidet, and hair dryers.

This Kagoshima hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

Similar properties

Reception
Solaria Nishitetsu Hotel Kagoshima
Kagoshima
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 999 reviews
The price is CA $96
CA $106 total
Apr 20 - Apr 21
Solaria Nishitetsu Hotel Kagoshima

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Elevator (43 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2000 for children
  • Covered self parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Sheraton Kagoshima Hotel
Sheraton Kagoshima Kagoshima
Sheraton Kagoshima Hotel Kagoshima

Frequently asked questions

How close is Sheraton Kagoshima to the airport?

Sheraton Kagoshima is 26.6 mi (53-min drive) away from the Kagoshima Airport (KOJ) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Kagoshima?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Sheraton Kagoshima on Apr 27, 2026 start from CA $148, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Kagoshima have an airport shuttle?

Airport shuttle services are not available at Sheraton Kagoshima.

How close is Sheraton Kagoshima to the beach?

This hotel is 3.6 mi (20-min drive) from Iso Beach.

Does Sheraton Kagoshima offer free breakfast?

Free breakfast isn’t provided at Sheraton Kagoshima, but buffet breakfast is offered for a fee of JPY 4000 for adults and JPY 2000 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Sheraton Kagoshima?

No, there is no casino at this hotel.

What time is check-in at Sheraton Kagoshima?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Sheraton Kagoshima?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per night.

Does Sheraton Kagoshima have a pool?

Sheraton Kagoshima does not have a pool.

Does Sheraton Kagoshima have a restaurant?

There are 3 onsite restaurants, offering options like Japanese cuisine and light fare.

Does Sheraton Kagoshima have a spa?

This hotel has a spa, which features massages.

How close is Sheraton Kagoshima to downtown Kagoshima?

Sheraton Kagoshima is 0.2 mi away from Korai-cho.

Sheraton Kagoshima Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 319 out of 425 reviews
Rating 8 - Good. 83 out of 425 reviews
Rating 6 - Okay. 11 out of 425 reviews
Rating 4 - Poor. 6 out of 425 reviews
Rating 2 - Terrible. 6 out of 425 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Excellent room and view!
Stayed 3 nights in Dec 2025

10/10 Excellent

Tom

Stayed 3 nights in Dec 2025

10/10 Excellent

Whiejong

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room is spacious unlike traditional Japanese hotel rooms, and has a great Sakurajima view. Excellent condition with good amenities. Decent breakfast and friendly staff. We have enjoyed the stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael, MILWAUKEE

Stayed 2 nights in Dec 2025

10/10 Excellent

KYUNG YUN

Travelled with family
Liked: Cleanliness, staff & service, amenities
Thank you
Stayed 3 nights in Dec 2025

2/10 Terrible

Pei Lynn

Disliked: Amenities
There’s a terrible lady at the reception. Not the one who checked in for us There was another lady who tied her hair up. She was on duty on 30 nov 8+pm. Her attitude is just bad. No greetings, no smiles, and she can even tell you she doesnt know when my husband asked her something the night before. Isn’t it just basic courtesy for the receptionist to check and get back if they have no idea instead of just saying they don’t know? I’m sorry but such attitude wouldn’t even be appropriate elsewhere and definitely unacceptable in Japan. The worse receptionist in our 30 days stay in Japan.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities
Great views of the city and Sakurajima from our room. Room was big and comfortable. Breakfast excellent, with a wide choice. Rooftop bar was very good, the restauant was also good but expensive. Staff were all very helpful and friendly. The laundry service was efficient.
Stayed 5 nights in Nov 2025

8/10 Good

Shuk Har

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very friendly, room was super clean. Pillows were just a little small!
Stayed 2 nights in Nov 2025

10/10 Excellent

April, San Francisco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, the view of Sakurajima did not disappoint, the concierge service was helpful and excellent.
Stayed 5 nights in Nov 2025

10/10 Excellent

Johnathan

Stayed 2 nights in Nov 2025

10/10 Excellent

EGUCHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well I was not expecting to pay for it, otherwise it was okay
Stayed 1 night in Nov 2025

8/10 Good

John, West Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The great hotel was recently built and very modern, clean, safe, relaxing and comfortable. It’s in a good location and we had an amazing view of the active Sakurajima volcano. The only negative experience we had came after staying four nights on the Executive Club floor we had to check out at 7am to catch a taxi to the airport. As the Executive Floor food service didn’t start until 7am, we wanted to eat in the Daily Social restaurant that opens at 6:30am. However, we were told we would have to pay extra to do that even though free breakfast was included in our four night reservation. We didn’t like that.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mary Ann

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Room
Stayed 3 nights in Nov 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Everything, staff were kind and courteous and happy to help. Room was spotless and huge with amenities and comfortable bed and seating area. In a quiet area but easy access to trams ans a 10 min walk to Kagoahima-chuo
Stayed 2 nights in Nov 2025

10/10 Excellent

CAMERON, Itabashi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, attentive and helpful staff, excellent breakfast buffet, high quality club lounge, comfortable settings
Stayed 4 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is excellent. However, you can’t just walk out and immediately find restaurants. This is a negative.
Stayed 2 nights in Oct 2025

10/10 Excellent

KATSUICHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Sep 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a generally comfortable two-night stay at the Sheraton in Kagoshima. The room was really well laid out, comfortable bed, great shower, plenty of space and had excellent amenities, so I felt quite at ease. One highlight was definitely the full-body oil massage I had—the therapist did a fantastic job, and it really added to the relaxation of my stay. On the downside, the dining experiences were a bit underwhelming. The restaurant meal at the Izakaya was just okay, not really up to the five-star standard I expected. The buffet dinner had a good hot food selection, but the fish station wasn’t restocked and was quite limited, which was disappointing as I was looking forward to that the most. Also, I felt a bit rushed at dinner when the bill was brought to me before I was even finished eating or had a chance to order another drink, which was uncomfortable, especially as it was only 8pm and not anywhere near last orders. Overall, the stay was quite pleasant thanks to the comfortable room and great spa experience, but the dining could use some improvement.
Stayed 2 nights in Sep 2025

10/10 Excellent

olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Took was very clean, tram just out front of the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel!! Highly recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotel rooms I’ve ever stayed in. The view of the volcano is breathtaking.
Stayed 1 night in Sep 2025