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4.5 out of 5

"Friendly and helpful staff, nice room and all the amenities needed were close by. " More

By a verified traveller on Sun 09 Aug 2015

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Hotel Description

3-star ski-in/ski-out resort near Sun Peaks Resort

Mountain retreat

At this resort, you'll be steps from Sun Peaks Resort and Sun Peaks Golf Course. Morrisey Platter Ski Lift and Sundance Express are also within half a mile (1 km).

Multiple dining options

Ski-in/ski-out access, 4 restaurants, and 2 spa tubs are all featured at this smoke-free resort. Relax with a drink at the bar/lounge and enjoy perks like free WiFi. Self parking, a coffee shop, and a grocery/convenience store are also offered.

Hearthstone Lodge by Bear Country ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hearthstone Lodge by Bear Country

Everyone (1)
5 out of 5

Just love this place! We will come back next year!

Posted by on 4 Jan. 2014

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4 out of 5
Friendly and helpful staff, nice room and all the amenities needed were close by.

Posted by on 9 Aug. 2015

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About the Hearthstone Lodge by Bear Country

Location Sun Peaks, BC V0E 5N0

Property Features

Hearthstone Lodge by Bear Country offers its guests 2 spa tubs and ski-in/ski-out access. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, ski storage, and a fireplace in the lobby are also featured at Hearthstone Lodge by Bear Country. Parking is available for a fee. This 3-star Sun Peaks resort is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 4 levels
  • 4 dining venues
  • Built in 1997
  • Ski equipment storage
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hearthstone Lodge by Bear Country offers 70 accommodations with DVD players and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. 32-inch LCD televisions come with digital channels. Accommodations at this 3-star resort have kitchenettes with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sun Peaks resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

  • In-room kitchenette
  • Sitting area
  • LCD television
  • Digital channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Hearthstone Lodge by Bear Country has 4 restaurants on site.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 8:00 AM - 5:00 PM. The check-in location differs from the property location. Check-in location: [Hearthstone Lodge, 3170 Creekside Way, Sun Peaks]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8:00 AM - 5:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Hearthstone Lodge, 3170 Creekside Way, Sun Peaks
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 19 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 5:00 PM
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free 19
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 15.75 per night
  • Late check-out fee: CAD 50.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hearthstone By Bear Sun Peaks
  • Hearthstone Lodge Sun Peaks
  • Hearthstone Sun Peaks
  • Hearthstone Lodge Bear Country Sun Peaks
  • Hearthstone Lodge Bear Country
  • Hearthstone Bear Country Sun Peaks
  • Hearthstone Bear Country
  • Hearthstone Lodge by Bear Country Resort
  • Hearthstone Lodge by Bear Country Sun Peaks
  • Hearthstone Lodge by Bear Country Resort Sun Peaks

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 19 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.