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Radisson Hotel Kandy

4.0 star property
4-star spa hotel near Temple of the Tooth

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Photo gallery for Radisson Hotel Kandy

Outdoor pool, sun loungers
View from room
Reception
Deluxe Room, Lake View - 15% Discount on Food and Soft Beverages | Mountain view
Deluxe Room, Lake View - 15% Discount on Food and Soft Beverages

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Spa

Explore the area

Map
No. 31, Saranankara, Mawatha, Kandy, Central Province, 20000
  • Kandy Lake
    ‪2 min walk‬
  • Temple of the Tooth
    ‪8 min walk‬
  • Royal Palace of Kandy
    ‪12 min walk‬

Room options

View all photos for Premium Room - 15% Discount on Food and Soft Beverages

1 bedroom, premium bedding, down comforters, memory foam beds

Premium Room - 15% Discount on Food and Soft Beverages

  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Premium Room - 15% Discount on Food and Soft Beverages

1 bedroom, premium bedding, down comforters, memory foam beds

Premium Room - 15% Discount on Food and Soft Beverages

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, down comforters, memory foam beds

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Lake View - 15% Discount on Food and Soft Beverages

Suite, Lake View - 15% Discount on Food and Soft Beverages | View from room

Suite, Lake View - 15% Discount on Food and Soft Beverages

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Lake View - 15% Discount on Food and Soft Beverages

Deluxe Room, Lake View - 15% Discount on Food and Soft Beverages

Deluxe Room, Lake View - 15% Discount on Food and Soft Beverages

8.8 out of 10
Excellent
(6 reviews)
  • 27 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room - 15% Discount on Food and Soft Beverages

1 bedroom, premium bedding, down comforters, memory foam beds

Superior Room - 15% Discount on Food and Soft Beverages

  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room - 15% Discount on Food and Soft Beverages

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room - 15% Discount on Food and Soft Beverages

7.0 out of 10
Good
(4 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the area

Kandy

City center stay.You'll find Temple of the Tooth and Kandyan Art Association & Cultural Centre within 2 miles (3 km) of this hotel. Also, British Garrison Cemetery is within 2 miles (3 km) and Royal Botanical Garden is within 6 miles (10 km).

What's nearby

  • Kandy Lake - 2 min walk - 0.2 km
  • Kandyan Art Association & Cultural Centre - 7 min walk - 0.6 km
  • Temple of the Tooth - 8 min walk - 0.7 km
  • Royal Palace of Kandy - 12 min walk - 1.0 km
  • National Hospital Kandy - 18 min walk - 1.5 km

Getting around

  • Kandy Railway Station - 6 min drive
  • Bandaranaike Intl. Airport (CMB) - 160 min drive

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬16 min walk
  • ‪Hideout Lounge - ‬12 min walk
  • ‪The Empire Café - ‬16 min walk
  • ‪Soul Food - ‬14 min walk
  • ‪Burger King - ‬13 min walk

About this property

Radisson Hotel Kandy

4-star spa hotel near Temple of the Tooth
Radisson Hotel Kandy offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Radisson Hotel Kandy. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kandy hotel.

  • 122 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
Radisson Hotel Kandy offers 122 accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English

Similar properties

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  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 317 reviews
The price is CA $82
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includes taxes & fees
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Cinnamon Citadel Kandy

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Hotel Kandy

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 46
  • Christmas Eve (December 24) Gala Dinner per child: USD 23 (from 6 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 46
  • New Year's Eve (December 31) Gala Dinner per child: USD 23 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

OZO Kandy Hotel
OZO Kandy
OZO Kandy Sri Lanka Hotel
OZO Sri Lanka Hotel
OZO Kandy Sri Lanka
OZO Sri Lanka
Radisson Blu Kandy
OZO Kandy Sri Lanka
Radisson Hotel Kandy Hotel
Radisson Hotel Kandy Kandy
Radisson Hotel Kandy Hotel Kandy

Radisson Hotel Kandy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 232 out of 450 reviews
Rating 8 - Good. 165 out of 450 reviews
Rating 6 - Okay. 32 out of 450 reviews
Rating 4 - Poor. 12 out of 450 reviews
Rating 2 - Terrible. 9 out of 450 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mark, Marina del Rey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In many ways, a standard business hotel--but one in an exotic and interesting location. My room was fine, but the views of the lake and the hills/mountains opposite were really nice. Just be sure to keep your sliding doors locked: there really are monkeys and they really can get onto your balcony -- even though that looks impossible at first! I originally booked a three night stay, which I ended up extending a couple days. The general manager and staff worked hard to keep me in the same room and set up a day tour to Sigiriya and Dambulla (and I added an elephant safari). I'm sure I paid a bit more by going through the hotel, but the driver/guide they found me was excellent. The hotel has some good eating options and there is an excellent pizza place just a bit further up the hill. The location is great: a short walk down to the lake and maybe 15 minutes further into the city center, an enjoyable lakeside hike. Overall, a very solid choice in Kandy.
Stayed 2 nights in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Radisson Kandy

Very comfortable stay. Great views over Kandy. WiFi access was poor. Swimming pool has only 10 loungers, despite the hotel having many rooms over 3 floors. This hotel is used extensively by tour groups, during one day of our stay 8 coaches arrived. This impacts on housekeeping services and the 2 available lifts.
Stayed 3 nights in Mar 2025

8/10 Good

Sarojini

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This propert is excellent,breakfast is very filling and variety was offered,the room temperature seems to be set at 24c when adjusted it defaults to 24c,the temperature out side was 33c,highly recommend this hotel .roof top was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Samar

Stayed 1 night in Mar 2025

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

The hotel staff were all very helpful- restful place to stay in Kandy. Very nice rooms and food was great- especially the buffet. Great service in buffet.
Stayed 4 nights in Feb 2025

10/10 Excellent

KAPIL

Stayed 1 night in Feb 2025

8/10 Good

Garry

Travelled with partner
Liked: Amenities, property conditions & facilities
Dining in is difficult everyday at least two large tourist coaches - so meals are not relaxed and intimate. The pool is tiny. Watch out for the musicians upstairs and getting locked in to tips. Otherwise staff were friendly, polite and helpful.
Stayed 6 nights in Feb 2025

8/10 Good

Paul

Stayed 1 night in Feb 2025

10/10 Excellent

Sunjum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

sriram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property. Very comfortable. Well located. They had slow internet - but could be due to rains and bad weather
Stayed 2 nights in Feb 2025

10/10 Excellent

Don, Briarwood

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful time at this excellent hotel. Wonderful and helpful staff, excellent amenities good food and panoramic view of the beautiful Kandy made gave us wonderful stay. Top floor with a swimming pool and a bar is an ideal place to watch arriving flocks after flocks of white birds, mostly Egrets.
Stayed 3 nights in Feb 2025

10/10 Excellent

Veena

Travelled with partner
Liked: Cleanliness, staff & service
Very comfortable, clean, helpful staff and great breakfast for our one night stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Stayed 1 night in Feb 2025

10/10 Excellent

Komitige

Stayed 1 night in Feb 2025

8/10 Good

Ben

Liked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Shankar, Edison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It smells of mold in the rooms
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is the place to book!

My third time at this hotel. While I generally prefer to support a boutique hotel, all exceptions are made to come to Radisson Kandy. And I have yet to question our choice! Irfan, the front desk manager has a superior grip on the comings and going at this hotel. No guest question /problem/concern goes unaddressed-- and his staff follows his lead. The trainees are really more like interns and on a clear management track. The level of anticipation, overall Customer Service, and passion for your enjoyment is unrivaled here in Kandy. As "repeaters", we were greeted like utter royalty, given an upgrade and lovely chocolates in the room as well as comped for breakfast. I can't remember feeling so welcomed anywhere in the world! The staff works Harmoniously and they have a heart for their guests. You feel it, despite the hotel's size. The hotel functions quite well and the restaurants have superior lake views with quite good food to boot--- and even live music (not deafening, quite pleasant, see photo!) at one rooftop spot. Where their seemingly endless repertoire floated from one language to another based on guest requests-- rather astonishing! Management has made many improvements and, as the largest hotel in Kandy, strives for seamless one or two night turnovers and I can confirm that they have got it down. They are developing a concept for a Spa (beyond the current one)-- so no doubt, visit #4 will provide further delight! You will be GLAD that you have picked this hotel.
View from the Lake view room
Charming ensemble at rooftop bar/restaurant
Stayed 1 night in Feb 2025

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, left luggage was alittle unsettling.

Lovely stay in this hotel. It is beautiful perched on abit of a hill and if you are lucky you will have great views over the Kandy lake. Very convenient to get to the train station. The breakfast was delicious and staff very friendly. One point that slightly surprised me… I was alittle early when I arrived and my room wasn’t quite ready. I asked if I could leave the luggage with the hotel and I would go out for a walk and come back in an hour or so. They said fine but I was surprised to find the luggage was just left by the front entrance of the hotel by some staff who maned the doors. They were very busy with coach trips arriving and leaving, the luggage could easily have been taken on purpose or by accident. I stay in many international hotels and usually there is always a concierge or separate room luggage is taken to and you’re given a ticket to collect this… considering this is a Raddison hotel it was strange none of this was in place. It is a great hotel but please be aware of this if you want to leave luggage, there seem to be no system.
Stayed 1 night in Jan 2025

10/10 Excellent

Janitha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. The view and food was great.
Stayed 1 night in Jan 2025

8/10 Good

Iresha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Rooms were small. Lots of tourists. Crowded. But the staff were very nice and attentive.
Stayed 2 nights in Jan 2025

4/10 Poor

Ravi

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were lovely. But the cleanliness was awful. The room was dusty and sticky and there was even a false nail the floor. Needs a refurb. The smelt musty and the carpet in the corridor was filthy with scuffs all over the walls. Not a 5* more like a basic travel lodge in the uk.
Stayed 1 night in Jan 2025

10/10 Excellent

ramin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Kandy

Excellent location with easy walk to Kandy Lake and Tooth Temple. Staff were very courteous and professional. Room was very clean, modern design and breakfast buffet was of high quality and plenty of choices. Great value for the stay. We had a fantastic view of the lake and city from our balcony.
Stayed 1 night in Jan 2025

10/10 Excellent

Pushpa

Stayed 3 nights in Dec 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Kandy

Stayed 2 nights in Jan 2025