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Radisson Hotel Kandy

4.0 star property
4-star spa hotel near Temple of the Tooth

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Photo gallery for Radisson Hotel Kandy

Bar (on property)
Premium bedding, down comforters, memory foam beds, minibar
Restaurant
Suite, Lake View
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
No. 31, Saranankara, Mawatha, Kandy, Central Province, 20000
  • Place, Kandy Lake
    ‪2 min walk‬
  • Place, Udawatta Kele Sanctuary
    ‪5 min walk‬
  • Place, Temple of the Tooth
    ‪10 min walk‬

Room options

View all photos for Deluxe Room

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room

7.8 out of 10
Good
(11 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View

Deluxe Room, Lake View

9.0 out of 10
Wonderful
(8 reviews)
  • 27 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room - 15% Discount on Food and Soft Beverages

Premium bedding, down comforters, memory foam beds, minibar

Superior Room - 15% Discount on Food and Soft Beverages

  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite, Lake View

Suite, Lake View | View from room

Suite, Lake View

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room - 15% Discount on Food and Soft Beverages

Premium bedding, down comforters, memory foam beds, minibar

Premium Room - 15% Discount on Food and Soft Beverages

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Premium Room - 15% Discount on Food and Soft Beverages

Premium bedding, down comforters, memory foam beds, minibar

Premium Room - 15% Discount on Food and Soft Beverages

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down comforters, memory foam beds, minibar

Superior Room

  • Sleeps 2
  • 1 King Bed

About the area

Kandy

City center stay.You'll find Temple of the Tooth and Kandyan Art Association & Cultural Centre within 2 miles (3 km) of this hotel. Also, British Garrison Cemetery is within 2 miles (3 km) and Royal Botanical Garden is within 6 miles (10 km).

What's nearby

  • Kandy Lake - 2 min walk - 0.2 km
  • Udawatta Kele Sanctuary - 5 min walk - 0.5 km
  • Wales Park - 8 min walk - 0.7 km
  • Temple of the Tooth - 10 min walk - 0.9 km
  • Royal Palace of Kandy - 12 min walk - 1.0 km

Getting around

  • Kandy Railway Station - 6 min drive
  • Bandaranaike Intl. Airport (CMB) - 160 min drive

Restaurants

  • ‪World Of Spice - ‬19 min walk
  • ‪Balaji Dosai - ‬16 min walk
  • ‪Hideout Lounge - ‬12 min walk
  • ‪Hela Bojun Hala - ‬12 min walk
  • ‪The Empire Café - ‬16 min walk

About this property

Radisson Hotel Kandy

4-star spa hotel near Temple of the Tooth
Radisson Hotel Kandy offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Radisson Hotel Kandy. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kandy hotel.

  • 122 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
Radisson Hotel Kandy offers 122 accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Cinnamon Citadel Kandy
  • Pool
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  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 331 reviews
The price is CA $112
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Hotel Kandy

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 46
  • Christmas Eve (December 24) Gala Dinner per child: USD 23 (from 6 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 46
  • New Year's Eve (December 31) Gala Dinner per child: USD 23 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

OZO Kandy Hotel
OZO Kandy
OZO Kandy Sri Lanka Hotel
OZO Sri Lanka Hotel
OZO Kandy Sri Lanka
OZO Sri Lanka
Radisson Blu Kandy
OZO Kandy Sri Lanka
Radisson Hotel Kandy Hotel
Radisson Hotel Kandy Kandy
Radisson Hotel Kandy Hotel Kandy

Radisson Hotel Kandy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 263 out of 503 reviews
Rating 8 - Good. 178 out of 503 reviews
Rating 6 - Okay. 38 out of 503 reviews
Rating 4 - Poor. 14 out of 503 reviews
Rating 2 - Terrible. 10 out of 503 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jay

Stayed 1 night in Oct 2025

10/10 Excellent

Anuk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent and super helpful. The lake view rooms are wonderful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Shehani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel situated in a convenient location with all facilities. Pool, gym, spa and wonderful food.
Stayed 1 night in Oct 2025

10/10 Excellent

Premkumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience staying in this Radison hotel in Kandy. Staffs services are excellent throughout and very attentive. Staffs are very friendly willing to help with a smile. They have variety of food and very tasty. Always staffs are very helpful and polite. We enjoyed the buffet.
Stayed 4 nights in Sep 2025

10/10 Excellent

Udaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close place to visit temple

Pillows and bed can be more sturdy compare to same level hotels
Stayed 1 night in Sep 2025

6/10 Okay

Jagath

Stayed 2 nights in Sep 2025

6/10 Okay

Jagath

Travelled with family

Meh

The place has great potential unfortunately the place doesn’t hit the mark. There is many things lacking - service, cleanliness, attention to detail etc. The bed is uncomfortable gave me a back ache. Think for a night or so it would be fine for guests staying longer than that wouldn’t recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bhavik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the lake, decent food all walkable
Stayed 1 night in Aug 2025

6/10 Okay

Louise

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff very friendly and welcoming.
Stayed 5 nights in Aug 2025

10/10 Excellent

Yogaraja

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice place for a quick stay and comfortable room. Unfortunately the WiFi never worked but the service to fix the TV was exceptional!
Stayed 1 night in Aug 2025

10/10 Excellent

Nipuna

Stayed 1 night in Aug 2025

10/10 Excellent

VIBHUTI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Sally

Stayed 3 nights in Aug 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options very good included vegetarian and vegan. Bed was large and supportive. Slept well and very quiet.
Stayed 2 nights in Aug 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are a good standard, rooms perfect, very well cleaned and modern, breakfast was great and good value for money, staff are friendly. The general atmosphere is as you would expect from hotels in this price range. Only negative is the taxes that are added on to the meal prices and drinks bought when we checked out. The prices should be transparent when ordering. This is what I am used to in the UK, but I understand different countries operate differently. It’s on a steep hill but there are Tuk Tuks everywhere and costs about LKR 200 to LKR 500 into town, also Kandy is lively with lots to see and do. Finally though, this hotel I would recommend, it’s excellent and we were very happy there.
Stayed 3 nights in Jul 2025

10/10 Excellent

Antonette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. Lovely food and the location. Very clean. My family I enjoyed the holiday and we will come back again
Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient hotel, about a 20 minute walk to The Temple of the Sacred Tooth Relic. Ideal for a quick stay.
Stayed 1 night in Jul 2025

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Dineen

Stayed 1 night in Jul 2025

6/10 Okay

Yegesh

Travelled with family
We stayed two nights at this property in a suite, the view was really nice with Kandy river and Temples.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a lovely pool, clean room, attentive staff and good location.
Stayed 1 night in Jul 2025

8/10 Good

Anura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service by reception staff.Very understanding

The hotel was average but probably the best 4 star in the area that is walkable to the temple. Special mention to the reception staff who facilitated an early check-in - this was much appreciated as I was travelling with a 2 year old which helped with his feeding and rest after a long train journey from Colombo in the morning.
Stayed 1 night in Jun 2025

8/10 Good

Tanu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and the staff was friendly and courteous. The staff was accommodating and helpful. The breakfast had many choices and the quality of the food was good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gishanka

Stayed 3 nights in Jun 2025

10/10 Excellent

Pablo, New Braunfels

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Radisson Kandy is a great location and convenient to see major attractions. The staff from front desk to restaurant were attentive and friendly.
Stayed 3 nights in May 2025