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The Swiss Residence

4.0 star property
4-star hotel perfect for exploring Kandy

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Photo gallery for The Swiss Residence

Lobby lounge
Deluxe Double Room, Non Smoking, Mountain View | Bathroom
Front of property
Outdoor pool
Superior Triple Room, Multiple Beds, Bathtub, Mountain View | Deep soaking bathtub

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
23, Bahirawakanda, Kandy, 20000
  • Kandy Lake
    ‪15 min walk‬
  • Royal Palace of Kandy
    ‪18 min walk‬
  • Temple of the Tooth
    ‪20 min walk‬

Room options

View all photos for Superior Triple Room, Multiple Beds, Bathtub, Mountain View

Superior Triple Room, Multiple Beds, Bathtub, Mountain View

Superior Triple Room, Multiple Beds, Bathtub, Mountain View

  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Double Room, Non Smoking, Mountain View

Deluxe Double Room, Non Smoking, Mountain View | Room amenity

Deluxe Double Room, Non Smoking, Mountain View

  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

About the area

Kandy

City center stay.Your stay at this Kandy hotel places you within a 10-minute walk of Asgiri Maha Viharaya and Bahirawakanda Vihara Buddha. Also, Kandy Clock Tower is within half a mile (1 km) and Commonwealth War Cemetery is within 2 miles (3 km).

What's nearby

  • Bahirawakanda Vihara Buddha - 3 min walk - 0.3 km
  • Kandy Lake - 15 min walk - 1.3 km
  • National Hospital Kandy - 17 min walk - 1.4 km
  • Royal Palace of Kandy - 18 min walk - 1.5 km
  • Temple of the Tooth - 20 min walk - 1.7 km

Getting around

  • Kandy Railway Station - 7 min drive
  • Bandaranaike Intl. Airport (CMB) - 159 min drive

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬17 min walk
  • ‪Salgado Hotel & Bakery - ‬17 min walk
  • ‪Soul Food - ‬14 min walk
  • ‪Kandyan Muslim Hotel - ‬13 min walk
  • ‪Global Kitchen - ‬18 min walk

About this property

The Swiss Residence

4-star hotel perfect for exploring Kandy
The Swiss Residence offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A nightclub, a rooftop terrace, and barbecue grills are also featured at the business-friendly The Swiss Residence. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

  • 1 building
  • 39 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1996
  • Nightclub
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Elevator
  • Bar or lounge
  • Dining venue
The Swiss Residence offers 39 accommodations with minibars and safes. Accommodations offer separate sitting areas. 42-inch LED televisions come with cable channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Kandy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English

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  • Air conditioning
  • Breakfast available
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The price is CA $48
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includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 9:30 AM for a fee: USD 8 for adults and USD 3 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Nightclub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 42-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Swiss Residence

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: USD 28
  • New Year's Eve (December 31) Gala Dinner per child: USD 18 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately USD 8 for adults and USD 3 for children
  • Airport shuttle fee: USD 90 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Swiss Residence Hotel Kandy
Swiss Residence Hotel
Swiss Residence Kandy
Swiss Residence
The Swiss Residence Hotel
The Swiss Residence Kandy
The Swiss Residence Hotel Kandy

The Swiss Residence Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 16 reviews
Rating 8 - Good. 7 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

7.8/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Matteo, Doha

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
the property is uniquely positioned at the top of a very steep access road that requires either modern transportation or a good fitness level. Once inside you discover there's a lift only from the first floor upward. Had a bit of a faff with front office staff about the fridge not working. If you end up on the back rooms, barking dogs will make you company from 4am. Tried the restaurant and it was eye watering expensive for 4 rice and curry. the day was saved by the manager who took over from the front desk staff and by the humble always smiling porter who is there waiting to carry away your luggage
Stayed 2 nights in Feb 2020

8/10 Good

IB, London

Travelled with partner
Liked: Cleanliness, staff & service
A short walk but up a very steep hill makes this little hotel a perfect quiet location out of central Kandy. The pool is small and it looks like some building or refurbishment is going on though we never saw men at work. The bar is basic. The higher floor rooms (which are lovely) and dining room offer great views and breakfast was excellent.
Stayed 2 nights in Dec 2018

2/10 Terrible

Alex

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Huge dissapointment

We paid £200 for 2 nights in this hotel, for Sri Lanka you would expect the best for this kind of money. Whilst the room was nice we were greeted to the loudest construction work right above our head, we complained and had to wait an hour and a half before we were told the work would stop and not continue. We complained several times about no hot water or internet which we heard other tennats also Complain about also. The breakfast and food is absoloutley shocking and no sri lankan cusine is even on th menu. combined with the above left us completley let down and dissapointed with this hotel. The hotel staff were polite however we struggled to communicate with a single Member of staff which was frustrating under the circumstance. This hotel has potential to be better however untill then i would not recomend anyone stay in such an overpriced shambles
Stayed 2 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Took our money

Our money was debited from the account and then we were emailed telling us that there was no room available. We are yet to receive our money back. Very disappointing

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed for two nights having booked late. Location is up a hill near the very large Buddha in Kandy. About 5 minutes from centre by tuk tuk Views are excellent front the elevated position. In a renovated room on third floor which was very nice and great vibe. Be advised that the hotel appears to be going through extensive renovations with the obvious implications. Staff are very good and helpful. Be great once finished as it obviously was when first built.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was clean, staff friendly. A climb to get to the hotel. Great food offerings. A little far from sights.

6/10 Okay

Graham, UK

Liked: Room comfort

OK hotel nice location

Nice hotel with beautiful surroundings. Bit off the beaten track from Kandy, need a car or tuk tuk to get to town. Accommodation good food just OK.

8/10 Good

Lee-Anne, Trentham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxation all the way

After a tiring day travelling and sightseeing The Swiss Residence was a welcome relief. Perched on the hill overlooking Kandy the view was fabulous. After a dip in the pool we sat on the terrace with a cold drink and watched the sun set, truly magical.

8/10 Good

Arvid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

På tross av trist lobby, veldig bra!

Hyggelig sted, fin bar, veldig rent.
Stayed 1 night in Jul 2019

8/10 Good

Menusha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Nous avons beaucoup apprécié notre séjour dans ce hôtel qui est accueillant et moderne.
Stayed 1 night in Dec 2017

4/10 Poor

Arno

Disliked: Staff & service
Hotel is on a hill. little bit difficult to reach than average and a bit away from the city centre. Hotel itself is decent. Price range is also in higher category. At departure we had to pay premium price for a towel that had some washable hair dye stains in it. This did spoil our stay a bit because as said price rang for the hotel is higher than average.
Stayed 2 nights in Aug 2017

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Udemærket hotel med god service

Få et værelse med terrasse. Maden er dog ikke speciel god så spis ude om aftenen. Morgenmaden er ok

6/10 Okay

Verified traveller

Das Hotel ist eine Baustelle

Wir wurden leider nicht darüber informiert, dass in dem Hotel zur Zeit große Umbauarbeiten stattfinden. Die Bauarbeiten hatten zur Folge, dass wir den gebuchten Balkon nicht nutzen konnten, da dort Bauarbeiter ihre Materialien zugesägt haben. Der Baulärm hat morgens um 8.00 Uhr begonnen und ging bis abends spät. Das Hotel ist schon in die Jahre gekommen und eine Renovierung ist notwendig, aber man kann nicht die Zimmer zum normalen Preis vermieten und dann eine Baustelle zur Verfügung stellen. Außerdem funktionierten die Geruchsverschlüsse im Badezimmer nicht, dass heißt dort roch es stark nach Kloake. Die Lösung ein Raumspray zu benutzen, war für uns unbefriedigend. Die Lage des Hotels ist sehr schön, da man einen tollen Blick über Kandy hat. Den ursprünglich kolonialen Charme kann man noch in einigen Teilen des Hotels erkennen, dies ist ganz charmant. Das Servicepersonal ist sehr nett, das Management unflexibel.