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White Sands Beach Resort Tonga

Hébergement 3.0 étoiles
HÎtel 3 étoiles sur une plage privée avec piscine extérieure

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Galerie de photos de l’hĂ©bergement White Sands Beach Resort Tonga

Plage privée, sable blanc, cabana (gratuite)
Lit d’appoint (supplĂ©ment)
Chambre double, vue sur l’ocĂ©an | Lit d’appoint (supplĂ©ment)
Terrain de l’hĂ©bergement
Lit d’appoint (supplĂ©ment)

Commodités populaires

  • Sur une plage privĂ©e
  • Service aux chambres
  • Piscine
  • Cuisine
  • Entretien mĂ©nager
  • Buanderie

Explorez la région

Map
Utukehe Beach, Haavakatolo, Kanokupolu
  • Plage Ha'atafu Beach
    â€Ș12 min en voiture‬
  • Palais royal de Tonga
    â€Ș21 min en voiture‬
  • MarchĂ© aux puces
    â€Ș21 min en voiture‬
  • Nuku'alofa (TBU-AĂ©roport international de Fua'amotu)
    â€Ș44 min en voiture‬

Options de chambre

Afficher toutes les photos pour ce type de chambre : Chambre double, vue sur l’ocĂ©an

Chambre double, vue sur l’ocĂ©an | Lit d’appoint (supplĂ©ment)

Chambre double, vue sur l’ocĂ©an

  • 38 mÂČ
  • Vue sur l’ocĂ©an
  • 4 personnes
  • 1 trĂšs grand lit

Afficher toutes les photos pour ce type de chambre : Chambre économique double, 1 chambre, vue sur le jardin, cÎté jardin

Chambre Ă©conomique double, 1 chambre, vue sur le jardin, cĂŽtĂ© jardin | Lit d’appoint (supplĂ©ment)

Chambre économique double, 1 chambre, vue sur le jardin, cÎté jardin

  • 3 personnes
  • 1 trĂšs grand lit

À propos du quartier

Kanokupolu

Sur la plage.À moins de 10 km de hîtel à Kanokupolu, vous trouverez Plage Ha'atafu Beach et Mapu'a 'a Vaca Blowholes. Tombes royales et Centenary Chapel se trouvent à moins de 20 km.

À proximitĂ©

  • Plage Ha'atafu Beach - 12 min en voiture - 9.0 km
  • Talamahu Market - 21 min en voiture - 20.8 km
  • Palais royal de Tonga - 21 min en voiture - 20.5 km
  • MarchĂ© aux puces - 21 min en voiture - 19.8 km
  • Village touristique d'Ancient Tonga - 26 min en voiture - 25.0 km

Transport

  • Nuku'alofa (TBU-AĂ©roport international de Fua'amotu) : Ă  51 min en voiture

À propos de cet hĂ©bergement

White Sands Beach Resort Tonga

HÎtel 3 étoiles sur une plage privée avec piscine extérieure
White Sands Beach Resort Tonga offers its guests a private beach and an outdoor pool. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at White Sands Beach Resort Tonga. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Kanokupolu hotel.

  • 9 guestrooms or units
  • Cabanas on the beach (free)
  • Self-service laundry
  • Express check-in
  • Staff is multilingual
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
White Sands Beach Resort Tonga propose 9 chambres dotĂ©es de : ventilateur de plafond. Les chambres ont un balcon. Les chambres comprennent : un canapĂ©-lit lit double et coin salon distinct. Cet hĂŽtel confortable Ă©toiles propose des unitĂ©s d'hĂ©bergement avec une cuisine pourvue de : rĂ©frigĂ©rateur grande capacitĂ© avec congĂ©lateur et cafetiĂšre-thĂ©iĂšre. La salle de bain comprend : douche. Des lits d’appoint (supplĂ©ment) sont aussi disponibles. L'entretien mĂ©nager est assurĂ© tous les jours.

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  • Cuisine
  • Laveuse
  • Stationnement compris
  • Wi-Fi gratuit
4.5 sur 5, Merveilleux, 10 avis
Teukava Beach Oasis

CommoditĂ©s de l’hĂ©bergement

Pour les familles

  • Buanderie
  • CanapĂ©-lit dans la chambre
  • Cuisine dans la chambre
  • Lit d’appoint (supplĂ©ment)
  • Piscine extĂ©rieure
  • RĂ©frigĂ©rateur grande capacitĂ© avec congĂ©lateur dans la chambre

Stationnement et transport

  • Service de navette aĂ©roportuaire aller-retour offert jour et nuit (supplĂ©ment)
  • Navette entre l’hĂŽtel et le terminal des croisiĂšres (supplĂ©ment)
  • Navette entre l’hĂŽtel et la gare maritime (supplĂ©ment)
  • Navette entre l’hĂŽtel et le centre commercial (supplĂ©ment)
  • Stationnement libre-service gratuit sur place
  • Nombre limitĂ© de places de stationnement sur place
  • Stationnement accessible en fauteuil roulant disponible

Activités

  • Piscine extĂ©rieure
  • PlongĂ©e avec masque et tuba

Accessibilité

  • Si vous avez des besoins particuliers en matiĂšre d’accessibilitĂ©, veuillez communiquer avec l’hĂ©bergement Ă  l’aide des renseignements contenus dans la confirmation reçue aprĂšs la rĂ©servation.
  • Stationnement accessible en fauteuil roulant

Commodités de la chambre

Chambre

  • CanapĂ©-lit
  • Lit d’appoint (supplĂ©ment)

Salle de bain

  • Douche
  • Salle de bain privĂ©e
  • Serviettes fournies

Repas et boissons

  • CafetiĂšre-thĂ©iĂšre
  • Cuisine
  • RĂ©frigĂ©rateur grande capacitĂ© avec congĂ©lateur
  • Service aux chambres restreint

Autres

  • Coin salon distinct
  • Ventilateur de plafond

Politiques

Arrivée

Arrivée de 12 h 30 à 21 h
Arrivée express
Âge minimal pour l’enregistrement : 18 ans

DĂ©part

L’heure limite de dĂ©part est 10 h.
Le départ tardif est octroyé selon la disponibilité.
Frais de départ tardif : 20 USD

Instructions spĂ©ciales pour l’enregistrement

Cet hĂ©bergement assure le transport de ses clients depuis l’aĂ©roport (un supplĂ©ment peut ĂȘtre exigĂ©). Pour organiser le transport, les clients doivent communiquer avec l’hĂ©bergement (72 heures avant l’arrivĂ©e) en utilisant les coordonnĂ©es fournies dans la confirmation de rĂ©servation.
Cet hĂ©bergement ne dispose d’aucune rĂ©ception.

Animaux de compagnie

  • Les animaux de compagnie ne sont pas acceptĂ©s, Ă  l’exception des animaux d’assistance.

Enfants et lits supplémentaires

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Cribs (infant beds) are not available.

Types de paiement

Renseignements importants

Extras en option

Les frais et les dĂ©pĂŽts indiquĂ©s ci-dessous seront facturĂ©s au moment de l’octroi du service, de l’arrivĂ©e ou du dĂ©part.

  • Service de navette aĂ©roportuaire : 55 USD par chambre (aller simple)
  • DĂ©part tardif (sous rĂ©serve de disponibilitĂ©) : 20 USD
  • Lit d’appoint : 30.0 USD par jour

Cette liste n’est peut-ĂȘtre pas complĂšte. Les montants des frais et des dĂ©pĂŽts peuvent changer et pourraient ne pas comprendre les taxes.

À savoir

Des frais par personne supplĂ©mentaire peuvent s’appliquer et varient selon les politiques de l’établissement.
Une piĂšce d’identitĂ© avec photo Ă©mise par le gouvernement et un dĂ©pĂŽt en espĂšces, une carte de crĂ©dit ou une carte de dĂ©bit pour couvrir les frais accessoires peuvent ĂȘtre requis Ă  l’arrivĂ©e.
Les demandes spĂ©ciales sont sujettes Ă  la disponibilitĂ© au moment de l’enregistrement et peuvent entraĂźner des frais supplĂ©mentaires. Les demandes spĂ©ciales ne peuvent pas ĂȘtre garanties.
Cet hébergement accepte les cartes de crédit.
Cet hĂ©bergement dispose d’espaces extĂ©rieurs, tels que des balcons, des patios et des terrasses, qui peuvent ne pas convenir aux enfants. Si vous avez des inquiĂ©tudes, nous vous recommandons de communiquer avec l’hĂ©bergement avant votre arrivĂ©e pour confirmer qu’il pourra vous accueillir dans une chambre appropriĂ©e.
Les clients supplémentaires peuvent faire l'objet de suppléments, conformément à la politique de l'établissement.
Une piĂšce d’identitĂ© avec photo Ă©mise par le gouvernement et un dĂ©pĂŽt en espĂšces, une carte de crĂ©dit ou une carte de dĂ©bit pour couvrir les frais accessoires peuvent ĂȘtre requis Ă  l’arrivĂ©e.
Les demandes spĂ©ciales dĂ©pendent de la disponibilitĂ© au moment de l’enregistrement. Elle ne peuvent ĂȘtre garanties et peuvent occasionner des frais supplĂ©mentaires.
    Cet hĂ©bergement est gĂ©rĂ© par un(e) hĂŽte professionnel(le). L’offre d’hĂ©bergement est associĂ©e Ă  des fins commerciales, professionnelles ou d’entreprise. Cet hĂ©bergement dispose d’espaces extĂ©rieurs, tels que des balcons, des patios et des terrasses, qui peuvent ne pas convenir aux enfants. Si vous avez des inquiĂ©tudes, nous vous recommandons de communiquer avec l’hĂ©bergement avant votre arrivĂ©e pour confirmer qu’il pourra vous accueillir dans une chambre appropriĂ©e. Cet Ă©tablissement accepte la carte Visa et la carte Mastercard.

À noter

  • Les enfants de 11 ans et moins sĂ©journent gratuitement dans la mĂȘme chambre que leur parent ou tuteur s’ils utilisent les lits en place.

Hébergement également appelé

White Sands Beach Resort Tonga Kanokupolu
White Sands Beach Tonga Kanokupolu
White Sands Beach Tonga
White Sands Tonga Kanokupolu
White Sands Beach Resort Tonga Hotel
White Sands Beach Resort Tonga Kanokupolu
White Sands Beach Resort Tonga Hotel Kanokupolu

Avis pour White Sands Beach Resort Tonga

Avis

6,6
Note de 10 – Excellent, d’aprùs 5 avis sur 30.
Note de 8 – Bien, d’aprùs 6 avis sur 30.
Note de 6 – Acceptable, d’aprùs 12 avis sur 30.
Note de 4 – MĂ©diocre, d’aprĂšs 5 avis sur 30.
Note de 2 – Terrible, d’aprùs 2 avis sur 30.

5,8/10

Propreté

7,4/10

Service et personnel

7,2/10

Commodités

6,0/10

État et installations de l’hĂ©bergement

Avis

6/10 – Acceptable

Justine's lulla, Strasbourg

Meilleur endroit de Tongatapu pour ĂȘtre au calme

C'est exactement ce que je cherchais pour 2 nuits: faire le vide, se relaxer sur la plage, ĂȘtre loin de tout stresse. Seul endroit de l'Ăźle avec Wifi gratuit et illimitĂ©. J'ai aimĂ© la plage mais les vagues trop fortes pour se baigner, j'ai Ă©tĂ© déçue du manque de communication surtout concernant les repas/restauration sur place. Les chambres sont grandes, le grille pain et la bouilloire sont trĂšs apprĂ©ciĂ©s ainsi que le minimum est inclus (shampooing, savon, eau, lait...) ce qui est trĂšs pratique.
Séjour de 2 nuits en juillet 2017

10/10 – Excellent

Bill, Martinez, CA

Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
I was visiting a friend volunteering for the Peace Corps just down the road so my location was critical. Was pleasantly surprised upon arriving at the White Sands resort. My room was well apportioned and very clean. It looked out through palms to a beautiful white sand beach and ocean. They even strung a hammock just outside my door which made for excellent down time. The road in is in pretty bad shape but they are looking to repair it. It adds to the rustic flavor! This is a very small and quiet resort There was no loud music or flurry of activity. It was wonderfully relaxed. The soon to be new owners have lots of fantastic plans to upgrade the property so I will be sure and return to check those out. I did visit the resorts further north and found them to be loud and rather cheesy. Bottom line is for the cost this is a wonderful place to stay in western Tonga.
Séjour de 3 nuits en février 2020

10/10 – Excellent

Voyageur vérifié

Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
We loved our stay and our welcoming hosts- staff was great!
Séjour de 4 nuits en janvier 2020

4/10 – MĂ©diocre

Eli

Séjour de 2 nuits en novembre 2019

10/10 – Excellent

Voyageur vérifié

Voyage en groupe
Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
The photos are exactly what you expect. Its a small resort with an amazing private beach. The owner was accommodating and it was so relaxing. You do need to bring your own food and drinks but there is a kitchen area to use. I loved it as its more laid back and back to basics then a full on resort and more private. I would definitely come back here again!
Séjour de 2 nuits en novembre 2019

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
What a beautiful setting. I had the best view of Tonga Tapu from my deck, right by the water. The owners and staff are very polite, friendly and accommodating. I have stayed at a few different resorts, bed n breakfasts, lodges and backpackers since being in Tonga and I found White Sands to be the best and just what I needed. Booked in for a week and will be staying another week. Thank you Gloria, Marissa, Bessie and Richard for making my stay a very pleasurable experience indeed. Sunday Umu was great and tge sunsets from my deck...Exceptional. Arohanui Charmaine
Séjour de 9 nuits en août 2019

8/10 – Bien

Voyageur vérifié

Points forts : PropretĂ©, Ă©tat et installations de l’hĂ©bergement
Points faibles : Commodités
It is in a beautiful coral beach that caters both Tourists and locals It is a friendly place for women alone and families It is better to have a car No restaurant for now ... I cooked,for,myself.... The owners gave me a ride To the Bring water shoes to walk on the rocks Beautiful place
Séjour de 1 nuit en août 2019

6/10 – Acceptable

Voyageur vérifié

Séjour de 3 nuits en juillet 2019

6/10 – Acceptable

Voyageur vérifié

Points faibles : PropretĂ©, service et personnel et Ă©tat et installations de l’hĂ©bergement.
Séjour de 7 nuits en juillet 2019

8/10 – Bien

Voyageur vérifié

Séjour de 1 nuit en juillet 2019

4/10 – MĂ©diocre

Voyageur vérifié

Points faibles : PropretĂ©, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.
This resort is more of an experience than a resort, and not the type that most travellers are expecting or desire. Imagine a 1990s car with rust, a broken radio, missing hubcaps, temperamental headlights, and an aweful noise for each action. That car is in the same family as this resort. Our room was first quite dirty with cob webs and bugs, with no working bathroom light (lamp on the floor as a replacement). We shared the room with ghekos, mice, and a colony of ants. The running water smelled foul, sometimes didn't exist, and the hot water heaters weren't always functional. We also initially didn't have bathroom towels provided (received them on the third night). There was a lot of false advertising, including no pool or conditioning, and the amenities on site are not what you'd expect from a resort located a long ways from a shop. We stayed 11 months after the cyclone reaked havoc on their property, but not much was restored. The place is quite worn down, the owners are friendly, but I was disappointed in the lost potential of the property. With some effort the beach could be free from pollution, the tables and chairs on the beach could be set upright and level, the guest rooms could be fixed up so they all close and the holes in the screen are patched up. There could be a little shop on site with water, non-perishable Digicel tu
Séjour de 6 nuits en décembre 2018

10/10 – Excellent

Timothy

This beautiful place was an oasis for the traveller who wants peace and quiet from the typical standard resort The wonderful helpful laid back hosts Gloria and Marisa were amazing
Séjour de 6 nuits en août 2018

2/10 – Terrible

Oliver, Berlin

Points faibles : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

FrĂŒher bestimmt ein schönes Resort

Der Zustand der Anlage ist ungepflegt. Alles ist alt und vergammelt. Es liegen Flaschen und MĂŒll herum. Der Pool ist außer Betrieb und vergammelt. Keine Wlan. Die Liegen und Möbel sind verwittert. Die Zimmer sind schimmelig, unsere Kopfkissen waren verschimmelt. Die Anlage wurde nach einem Sturm nicht wieder renoviert. Schrechlich. Gloria war nett und freundlich. Der Strand ist Toll.
Séjour de 2 nuits en juillet 2018

4/10 – MĂ©diocre

Abby, NZ

Points faibles : Service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Not a resort

It is a in a beautiful location but we had many issues with our stay. We booked and paid up front in January and cyclone Gita went through causing a lot of destruction in February (we stayed middle to end of July). We understand it takes a long time to get back up and running but tried to contact them the week prior to check that all was ok (we have a 17 month old daughter). We tried the phone number, email and website (all not working), facebook page and went through expedia with no response. When we arrived they were aware that we had been trying to contact them but had made no effort to respond. We were put in a room that had no hot water despite them knowing it didn't. We were given access to another room (not private use) for showering when needed. There were no resort type facilities available so it really is just a motel unit on the beach, quite a distance to other places for food etc and it would have been handy to have a 4WD vehicle on the driveway. There was a fridge, toaster and jug in the room. They gave us access to the kitchen which was also being used by their family. The pool was not running that we were aware of. We paid for a continental breakfast which was not provided. We were offered an extra night for free but had already booked were unable to stay, and once we got to our next place, were glad we didn't. We were disappointed with our experience of this place but felt a little effort from the owners would have made a huge difference.
Séjour de 4 nuits en juillet 2018

2/10 – Terrible

Disappointed, New Zealand

Points faibles : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Disgusting!

The rooms are extremely run down. Minimal maintenance has been done at the property. Given a room with broken bed frames with dirty sheets on unmade beds. Black mould through the mattresses and bed frames on the uncomfortable beds. Ceiling is falling down and held up only by tape. The rooms lacked furniture. Staff were unhelpful and had a carefree attitude about the situation. DO NOT BOOK WITH A NO REFUND POLICY.
Séjour de 3 nuits en juillet 2018

6/10 – Acceptable

jaysie, new zealand

Points forts : Service et personnel
Points faibles : État et installations de l’hĂ©bergement

Nice hotel but no pool as advertised

We stayed there for 2 nights at the start of July. We really enjoyed staying on the white sand beach, such a beautiful place but disappointing... it was advertised on their official website and Expedia that the resort had a pool. This is one of the main reasons why we booked there, packed our togs and everything to only show up and get told that the pool is broken due to the cyclone that happened in feb. that’s understandable but why not update the website so everyone knows that there is no more pool. Apart from that the staff were very nice and welcoming.
Séjour de 2 nuits en juin 2018

6/10 – Acceptable

Alice, palmerston north

Points forts : Service et personnel
Points faibles : Propreté

Private beach but many bugs

The staff is very nice and helpful and their English is pretty good. Sadly there are many bugs around because the door is not completely covering the gap of the door. Sadly no air conditioning, but a fan is available. Awesome beach around and a nice little pool which is not the cleanest... Overall a good hotel if you have no problem with bugs.
Séjour de 4 nuits en novembre 2017

8/10 – Bien

Michelle, South African living in Auckland NZ

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Absolutely stunning location

Our stay at the resort was the best time EVER. There is truly nothing else to do but RELAX! White sand and beach, beautiful area to do some shallow water snorkeling (but there is deeper as well). I am just a bit scared of the deep waters :) I spent wonderful hours just lazing under the palms and doing some watercolour painting. Gloria and her team are the best. They will help you however they can. Best place for a honeymoon! (not that it was mine, unfortunately hehe)
Séjour de 2 nuits en novembre 2017

6/10 – Acceptable

olley, Australia

Points forts : Service et personnel
Points faibles : PropretĂ©, Ă©tat et installations de l’hĂ©bergement

Nice view

Great view a bit far out of town. No hot water and clealiness is not a priority anywhere in Tonga.
Séjour de 8 nuits en septembre 2017

6/10 – Acceptable

doris, Australia

Points forts : PropretĂ©, service et personnel et Ă©tat et installations de l’hĂ©bergement.

White sands beautiful beach

The room is large and roomy and clean and comfortable but dated.no tv.but does have wifi You will need a car as the resort is in a remote area. No public transport There is no restutant in the resort so unless you order food in advance from staff you will have to drive to another resort or restutant. Breakfast is included. Everything shuts down on sunday so you will need to be organized and prepare for the day . The staff are freindly and the host Gloria is very welcoming. She lives in the resort so is always available. The beach is beautiful and has a very tropical vibe nice and quiet just what we wanted there are lots of places to sit and chill. We enjoyed our stay very much.
Séjour de 11 nuits en juillet 2017

8/10 – Bien

Jo, New Zealand

Points forts : PropretĂ©, service et personnel et Ă©tat et installations de l’hĂ©bergement.

Amazing beach meters from your door

Right on the nicest beach i saw on the island, the location is beautiful. It's quite far from town, about $75-80 TOP ($55-60 NZD). Make sure you get the hotel to confirm they understand you want a transfer - don't take it for granted that requesting it and confirming pricing means it'll show up. The beds are incredibly firm and bathroom a bit dated; but on the whole I'd go back there as the beach was amazing. Where else can you sit on a gorgeous white beach for hours and not see another person?! Heaven. The sunsets were incredible, one night i even saw whales at sunset. Beautiful. Simple accommodation on a simply gorgeous little private beach.
Séjour de 4 nuits en juillet 2017

6/10 – Acceptable

Darren, Auckland, NZ

Points forts : Propreté, service et personnel

Nice beach area

Was what we expected with comfortable, basic rooms. The beach area was the best bit with good places to sit and watch the Whales pass by in the distance. A pity that the pool was dirty and green during our stay as my kids would have loved to use it. Making the pool clean and useable needs to be a priority. The staff are all friendly and helpful and we had a pleasant stay.
Séjour de 6 nuits en juillet 2017

6/10 – Acceptable

Matti

Points faibles : Propreté
Serenity on the west coast of Tonga for gorgeous sunsets. However there is nothing in close proximity so bring some drinks and food. During my stay there was no restaurant or bar available. Staff are great and happy to go the extra mile.
Séjour de 1 nuit en mai 2017

6/10 – Acceptable

Jo, New Zealand

Points forts : Service et personnel
Points faibles : PropretĂ©, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Nice location

Definitely need transport as is isolated but lovely surrounds and much better than some other local accommodation. Not really a resort. No drinks, bar, restaurant or cafe. Meals cooked on site are very basic. No daily housekeeping. Pictures make the rooms look bigger and better furnished than the reality. Friendly staff and owner though.

6/10 – Acceptable

Kylie

Points forts : État et installations de l’hĂ©bergement
Points faibles : Propreté, confort de la chambre

Clean room, kind staff, water damaged rooms

I have very mixed feelings about our stay here. The staff was very kind and helpful, the rooms were clean when we checked in, they were willing to make us lunch and dinner on the days we needed it, resort is close to the beach and the outdoor seating areas were wonderful! Check in was very confusing, and also their paperwork and their practices didn't line up (ex: paper in room said no food would be served on Sunday, but someone came to our room with breakfast. Nice surprise, but confusing). Our biggest problem was that there was significant water damage to the room. When we crawled into bed late the first night, there was mildew on the bedding. Mold on the ceiling, and obvious water damage to the door. We stayed for 5 nights, and one night we had a huge storm. We woke up to soaked bedding and pools of water on the floor. We noticed staff in other rooms cleaning up water, but no one came to clean our room. We never had a replacement of towels or bedding at all actually. We only paid around $50USD per night, so I don't feel like I have too much room to complain though. You get what you pay for. I just wish someone would have brought us dry bedding. We loved the outdoor spaces of this resort, and would totally go back again to spend days there relaxing, but I can't recommend the rooms because of the mildew/mold/water damage.