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Embassy Suites by Hilton Kansas City Plaza

3.5 star property
Hotel near Crown Center in Kansas City

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Photo gallery for Embassy Suites by Hilton Kansas City Plaza

Lobby
Lobby
Lobby
Indoor pool
Reception

Popular amenities

  • Breakfast included
  • Bar
  • Hot tub
  • Gym
  • Parking available

Explore the area

Map
220 W 43rd St, Kansas City, MO, 64111
  • Nelson-Atkins Museum of Art
    ‪11 min walk‬
  • Uptown Theater
    ‪18 min walk‬
  • Crown Center
    ‪4 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪35 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Suite, Multiple Beds

Premium bedding, in-room safe, desk, iron/ironing board

Family Suite, Multiple Beds

  • 55 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 2 Double Beds, Non Smoking

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

  • 55.3 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Kansas City

Heart of Kansas City.You'll be steps from Saint Luke's Hospital and within a 10-minute walk of Kansas City Art Institute with a stay at this Midtown - Westport hotel. Also, Kemper Museum of Contemporary Art is within half a mile (1 km) and Nelson-Atkins Museum of Art is within 2 miles (3 km).

What's nearby

  • Nelson-Atkins Museum of Art - 11 min walk - 1.0 km
  • Uptown Theater - 18 min walk - 1.5 km
  • University of Missouri-Kansas City - 19 min walk - 1.7 km
  • Crown Center - 4 min drive - 3.9 km
  • LEGOLAND® Discovery Center - 4 min drive - 4.3 km

Getting around

  • Kauffman Center Tram Stop - 9 min drive
  • Kansas City Union Station - 12 min drive
  • Kansas City International Airport (MCI) - 29 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬9 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Levee Bar & Grill - ‬3 min walk
  • ‪Char Bar - Westport - ‬8 min walk
  • ‪Westport Flea Market Bar & Grill - ‬9 min walk

About this property

Embassy Suites by Hilton Kansas City Plaza

Hotel near Crown Center in Kansas City
As a guest of Embassy Suites by Hilton Kansas City Plaza, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

There's an onsite business center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Kansas City Plaza. For a fee, parking is available.

This Kansas City hotel is smoke free.

  • 266 guestrooms or units
  • 12 levels
  • Built in 1977
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Kansas City Plaza offers 266 accommodations with video-game consoles and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

English, Spanish

Similar properties

Exterior

Hilton Kansas City Country Club Plaza

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,061 reviews
The price is CA $149
CA $180 total
includes taxes & fees
Aug 10 - Aug 11
Hilton Kansas City Country Club Plaza

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transportation

  • Area shuttle
  • Uncovered self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (40 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Kansas City Plaza
Embassy Suites Kansas City Plaza
Embassy Suites Kansas City
Kansas City Embassy Suites
Embassy Suites Kansas City Plaza Hotel
Embassy Suites Kansas City Plaza
Embassy Suites by Hilton Kansas City Plaza Hotel
Embassy Suites by Hilton Kansas City Plaza Kansas City
Embassy Suites by Hilton Kansas City Plaza Hotel Kansas City

Embassy Suites by Hilton Kansas City Plaza Reviews

Reviews

6.6
Rating 10 - Excellent. 282 out of 1012 reviews
Rating 8 - Good. 207 out of 1012 reviews
Rating 6 - Okay. 207 out of 1012 reviews
Rating 4 - Poor. 163 out of 1012 reviews
Rating 2 - Terrible. 153 out of 1012 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

LAURIEL, Bellevue

Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel was not it. Food options were delicious but overpriced. The pool was a great feature but, given it was left unsupervised by management, other guests took advantage of the area and basically wrecked the experience by overcrowding, rough-housing, and making the area dangerous for small kids. The pool area ended up being closed “for maintenance” on our last day, which was incredibly disappointing for our child. Also the hotel has 3 elevators but only 2 were functioning, making wait times up to 10 minutes. Construction in the area made it impossible for our little one to get a nap during the afternoon. The hotel could use a remodel to keep it fresh and competitive with newer hotels in the area. Based on this, we felt the hotel rate was too high for the average conditions. Positives: the 2-drink happy hour, that was nice. The beds were super comfortable too. Friendly front desk staff. We enjoyed our stay for the most part but would not stay here again without a much needed remodel and remedy of these other issues.
Stayed 3 nights in Jul 2025

10/10 Excellent

YESSICA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great day!
Stayed 2 nights in Jun 2025

4/10 Poor

Kurt

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed to say the least!

It’s a wreck!
Stayed 1 night in May 2025

2/10 Terrible

Edwin

Travelled with family and small children
Disliked: Cleanliness, amenities
Room was dirty. No hot water. Couldn’t order room service number went to a voicemail. Faucet leaked all over the floor and was loose.
Stayed 1 night in May 2025

6/10 Okay

Teresa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Comfortable room but atvs revving streets late night kept us up. Needs remodeling. Esp stained carpet
Stayed 2 nights in May 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everybody was super nice and my hotel room was amazing!!!
Stayed 2 nights in Apr 2025

8/10 Good

Troy

Travelled with family
Liked: Staff & service
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The service was excellent, however the room had stains on the floor, and was a little outdated. There was a commotion going on in the room next to us all night until the next day and there was screaming coming outside the room and cops were standing out in the hallway outside our room.
Stayed 4 nights in Apr 2025

2/10 Terrible

Mykisha

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Charlie

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Erin

Tub was unclean. Room needs to be updated and carpet needs cleaning. Garage needs to be updated and better parking.
Stayed 2 nights in Apr 2025

8/10 Good

Shantaile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more parking space
Stayed 1 night in Apr 2025

10/10 Excellent

Eugene

Stayed 1 night in Apr 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like how it was all inside
Stayed 1 night in Mar 2025

8/10 Good

Beverley

Stayed 1 night in Apr 2025

10/10 Excellent

Davon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The great stay

Such a great stay.
Stayed 4 nights in Apr 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There 3 nights . Carpets could be cleaner. Like the layout with bed room having a door. Could not turn on lamps easily the light switch does not work with lamps. Food okay, eggs not tasteful. Otherwise we plan to stay there when daughter ‘s. Guest room is occupied.
Stayed 2 nights in Apr 2025

2/10 Terrible

Ryan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely unkept, dirty, and the staff generally treated the guests like they were an inconvenience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sunnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Vell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Remodel!

We love your location. The snack bags were so nice and the employees at reception were wonderful. We really wish, though, that you would remodel and modernize the rooms. The toilet and shower are so cramped! I’d prefer to have the sink in the bathroom. I’d rather have this done than to have the sitting area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fabian

Stayed 1 night in Apr 2025

10/10 Excellent

Karen, Woods Cross

Stayed 1 night in Apr 2025

10/10 Excellent

Paige, Des Moines

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice place. Staff is very attentive and friendly. The space and old vintage like setting creates a nest atmosphere. The breakfast options are awesome with lots of space. The rooms are very spacious. The bars hands are heavy.
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The suites are very comfortable. The area within walking distance has an abundance of shops and restaurants/ bars. The only negative I had staying this time was the plumbing in the shower was very slow to drain and there was a rancid smell that I assumed was from drain.
Stayed 1 night in Apr 2025