"I checked in and then I was told that there was a $50 deposit fee for the room. I told the night manger(?) that I had already paid for the room, but h ... " More
Close to airport
A stay at this hotel places you within half a mile (1 km) of KCI Expo Center and 6 miles (10 km) of Tiffany Greens Golf Course. St. Lukes Hospital and Saint Luke's North Hospital-Barry Road are also within 6 miles (10 km).
Business services
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the 24-hour business center. There's express check-out and multilingual staff can provide around-the-clock assistance.
2 Oct. 2023 by Hotel manager
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
20 Sep. 2023 by Hotel manager
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
31 Jul. 2023 by Hotel manager
Dear Guest,Thank you for the stay.We regret for all the mess mentioned in the review.We shall check and take corrective steps to avoid such things in future,Shall appreciate your understanding.Sincerely,Hotel Manager
31 Jul. 2023 by Hotel manager
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
23 May 2023 by Hotel manager
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
25 Apr. 2023 by Hotel manager
Dear Guest,Thank you for taking the time to give us your experience. Please accept our sincere apologies on the experience that you had while staying at our property. While we never like to hear that a guest had a bad experience we are always receptive to feedback. We will review your comments with our management team to find areas of opportunity. While you mention you will not stay again, we hope you would so we can leave you with a more positive lasting impression. Sincerely,Hotel Manager
21 Mar. 2023 by Hotel manager
Dear Guest, Thank you for staying at our hotel. We appreciate your feedback. We have noted your comment regarding cleanliness. The housekeeping staff has received additional training in the level of cleanliness required of them as our employees. We will ensure that all rooms are properly checked for cleanliness before checking in the new guest.I hope you will give us another chance to satisfy you the next time you're in the area. Sincerely, Hotel Manager
27 Dec. 2022 by Hotel manager
Dear Guest, Thank you so much for taking the time to give us your candid feedback on our property. We are extremely sorry for the bad experience you had at this hotel. Your feedback is the best way for us to know that action needs to be taken to improve our process at this property. Please accept our sincere apology for the issues you encountered during your stay as this is certainly not the kind of guest experience we want you to have. Your concerns will be shared with hotel management to ensure proper steps are taken to resolve all of the issues. We hope that you will visit us again the next time you are in the area. Sincerely, Hotel Manager
12 Dec. 2022 by Hotel manager
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Microtel Inn & Suites by Wyndham Kansas City Airport. Free self parking is available. This Kansas City hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Long-term parking (surcharge) , Free self parking , RV, bus, truck parking
Microtel Inn & Suites by Wyndham Kansas City Airport offers 75 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Microtel Inn & Suites by Wyndham Kansas City Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash.
Masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.