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Mercure Saga Karatsu Resort

4.0 star property
4-star hotel near Nijino Matsubara

Choose dates to view prices

Photo gallery for Mercure Saga Karatsu Resort

Sports facility
Property amenity
Exterior
Lobby
Down comforters, in-room safe, desk, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • All-inclusive
  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
4 9 20 Higashi Karatsu, Karatsu, Saga-ken, JP
  • Niji-no-Matsubara
    ‪4 min walk‬
  • Karatsu Castle
    ‪17 min walk‬
  • Karatsu Shrine
    ‪3 min drive‬
  • Fukuoka (FUK)
    ‪49 min drive‬

Room options

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 2 futon beds, River side

Down comforters, in-room safe, desk, free WiFi

Classic Room, Japanese-Western style, 2 singlebeds and 2 futon beds, River side

  • River view
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Futons

View all photos for Classic Room, Japanese style, 4 futon beds, River side

Down comforters, in-room safe, desk, free WiFi

Classic Room, Japanese style, 4 futon beds, River side

  • River view
  • Sleeps 7
  • 4 Twin Futons

View all photos for Classic Room, 1 Single Bed (Riverside)

Down comforters, in-room safe, desk, free WiFi

Classic Room, 1 Single Bed (Riverside)

  • River view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, Multiple Beds (Riverside)

Down comforters, in-room safe, desk, free WiFi

Classic Room, Multiple Beds (Riverside)

  • River view
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

Deluxe Suite, Multiple Beds, Sea View

  • Sleeps 9
  • 4 Twin Beds

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 2 futon beds, Ocean/Sea view

Down comforters, in-room safe, desk, free WiFi

Classic Room, Japanese-Western style, 2 singlebeds and 2 futon beds, Ocean/Sea view

  • Sea view
  • Sleeps 8
  • 2 Twin Beds and 2 Twin Futons

View all photos for Room, Multiple Beds, Ocean View

Down comforters, in-room safe, desk, free WiFi

Room, Multiple Beds, Ocean View

  • Sea view
  • Sleeps 5
  • 2 Twin Beds and 2 Double Sofa Beds

Classic Suite, 2 Single Beds

  • Sleeps 9
  • 2 Twin Beds

View all photos for Classic Room, 1 Single Bed, Ocean View

Down comforters, in-room safe, desk, free WiFi

Classic Room, 1 Single Bed, Ocean View

  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Privilege, Junior Suite, Multiple Beds, Sea View

Privilege, Junior Suite, Multiple Beds, Sea View

Privilege, Junior Suite, Multiple Beds, Sea View

  • Sleeps 7
  • 2 Twin Beds and 1 Double Sofa Bed

Classic Room, 2 Single Beds, Sea View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, Multiple Beds, Ocean View

Down comforters, in-room safe, desk, free WiFi

Classic Room, Multiple Beds, Ocean View

  • Sea view
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

Down comforters, in-room safe, desk, free WiFi

Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

  • Sea view
  • Sleeps 7
  • 4 Twin Futons

View all photos for Privilege, Room, 2 Single Beds

Down comforters, in-room safe, desk, free WiFi

Privilege, Room, 2 Single Beds

  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds

Other - Non-Smoking

  • Sleeps 4

Japanese-Western mixed - Non-Smoking

  • Sleeps 4

Superior Triple - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 4

Deluxe Other - Non-Smoking

  • Sleeps 4

Japanese-style - Non-Smoking

  • Sleeps 5

Stateroom, Suite, Annex Other - Non-Smoking

  • Sleeps 6

Single - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Triple - Non-Smoking

  • Sleeps 3

Single - Non-Smoking

  • Sleeps 1

About the area

Karatsu

Close to the beach.Within a 5-minute walk of the hotel, you'll find Nijino Matsubara and Niji-no-Matsubara. Karatsu Castle and Karatsu Shrine are also within 2 miles (3 km).

What's nearby

  • Nijino Matsubara - 1 min walk - 0.2 km
  • Niji-no-Matsubara - 4 min walk - 0.4 km
  • Karatsu Castle - 17 min walk - 1.5 km
  • Karatsu Shrine - 3 min drive - 1.9 km
  • Yobuko Morning Market - 18 min drive - 17.1 km

Getting around

  • Watada Station - 9 min walk
  • Fukuoka Airport (FUK) - 42 min drive

Restaurants

  • ‪からつバーガー - ‬14 min walk
  • ‪Tea&Space基幸庵 - ‬8 min walk
  • ‪ロッテリア 唐津松浦橋店 - ‬9 min walk
  • ‪レストラン月波楼 - ‬4 min walk
  • ‪やはぎ - ‬18 min walk

About this property

Mercure Saga Karatsu Resort

4-star hotel near Nijino Matsubara
Some rates at Mercure Saga Karatsu Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site. WiFi is free in public spaces. A sauna, a vending machine, and karaoke are also featured at Mercure Saga Karatsu Resort. Self parking is free.

This 4-star Karatsu hotel is smoke free.

  • 207 guestrooms or units
  • Karaoke
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers for purchase
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Mercure Saga Karatsu Resort offers 207 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Satellite television is provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Karatsu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 11:00 PM.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

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Exterior

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  • Air conditioning
  • Breakfast available
  • Laundry
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Property amenities

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,025 to 3,025 for adults and JPY 1,815 to 2,178 for children
  • A restaurant

Things to do

  • Karaoke
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3630.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3025 to 3025 for adults, and JPY 1815 to 2178 for children
  • Rollaway bed fee: JPY 3630.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Additional fees may apply to children for items such as extra bedding and meals.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Karatsu Royal
Karatsu Royal Hotel
Hotel Resorts SAGA-KARATSU
Resorts SAGA-KARATSU
Hotel Resorts Saga Karatsu
Mercure Saga Karatsu Karatsu
Mercure Saga Karatsu Resort Hotel
Mercure Saga Karatsu Resort Karatsu

Mercure Saga Karatsu Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 88 out of 244 reviews
Rating 8 - Good. 104 out of 244 reviews
Rating 6 - Okay. 39 out of 244 reviews
Rating 4 - Poor. 9 out of 244 reviews
Rating 2 - Terrible. 4 out of 244 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Zablon Kinuthia

Liked: Staff & service
Yea
Stayed 2 nights in Dec 2024

2/10 Terrible

Yui Kwan

Disliked: Staff & service
The hotel was not accessible after 21:00, no transportation at all. We were stuck at Togo station (in the middle of way), no any alternative to move on. we tried to all kind of app as well as Uber, GO, no taxi available. It ruined our plan and totally waste our time, we waited for almost 2 hours and finally no choice unless you walk an hour to the hotel. seemed that it could not be your choice if you arrive in the evening. We could not wait any longer as it was already 23:00 !!!! Otherwise we need to sleep on the street in the cold weather. We sent the email to hotel for unexpected situation, they did not even reply, very disappointed
Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All in all, a great hotel.

The room we were staying in was lovely and had a fantastic view. My husband enjoyed the onsen. All in all, a brilliant hotel I would definitely go back to. I wish we would have been able to take advantage more of the amenities but we have a little baby who likes to sleep!
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and the property onsen. Nice views and loved the coffee cafe area and complimentary snacks!
Stayed 1 night in Jun 2024

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel!!!!!!

This was the best hotel!!!!!! From the movie I got there, until I left, the hotel took care of me!! Everything except the breakfast was free. Free public bath, amenities, lockers, booze, snacks, tea. I want to come back to this town because of the hotel itself! The room was a little small and I had to ask for more than one pillow but this was the best hotel!
Stayed 4 nights in Jul 2024

10/10 Excellent

leonard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room with sea and Karatsu Castle view
Stayed 1 night in May 2024

10/10 Excellent

Vera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing with the onsen, location for walks, bike around was great.
Stayed 1 night in Jun 2024

8/10 Good

Lo Kin

Stayed 1 night in Nov 2023

8/10 Good

Tomoaki

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

A hotel where you can feel the era when Japan was

I reserved a room each for my own mother and mother-in-law. My own mother's room had some paint peeling but was satisfactory. However, my mother-in-law's room was not in good condition with peeling wallpaper. We stayed at the same time as a large group of student travelers, so the noise they made was a bit disconcerting. However, the quality and variety of the breakfast buffet was very satisfactory and made the whole family happy. We understood at a glance that the city's location makes it inaccessible and difficult to manage for foreign tourists to visit. Under such circumstances, this hotel is doing very well. I would like to continue to support them.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large room with good environment. Clean and nice. Breakfast with local Japanese food with international food also. Very impressive.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Meg, Los Angeles

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It was a good hotel overall. The public shared bath was nice as well. It is very close to ocean and “Nijino Matsubara” pine forest, great for a stroll, jog, or biking. The near by local restaurant “Sakamoto” has fresh, great tasting seafood and noodle dishes.
Stayed 1 night in Jun 2019

6/10 Okay

Teruyuki

Stayed 1 night in Jun 2019

8/10 Good

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Caravan Restaurant. So I love it!
Stayed 2 nights in Dec 2017

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

Spectacular fireworks!

We stayed in the Japanese styled room for total of 2 nights for the fireworks display. The location of the hotel is at a great little spot and with free parking too which is nice! All in all it was a pleasant stay with nothing to complain. If I were to return to Karatsu I would stay there again.
Stayed 2 nights in Jul 2017

8/10 Good

konglik

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

hotel need decoration

Nice hotel in a good location,but the facility is too old

6/10 Okay

wailing, hongkong

just a big hotel.

Just a big size hotel. Everything is okay but nothing very good to comment. If not driving, difficult to reach. Over an hour's drive from fukuoka airport even use access from highway which the toll fee is comparitively expensive.

8/10 Good

Fujiko

Liked: Property conditions & facilities, room comfort

朝ご飯時の眺望は最高でした。

部屋が広くて親子4人でくつろぎました。

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Quiet environment but shuttle needs improvement

Karatsu is a small quiet town. The hotel is a bit dated but the room was clean. We stayed in the tatami room facing the sea. The sunset view was marvelous. We were able to walk to the coastline from the hotel within 10mins. We made a 3 hr tour to Yobuko by bus. It took around 30mins from Karatsu bus terminal and by coincidence tasting the best restaurant in Karatsu. One suggestion to the hotel management - shuttle bus service to Hagashi Karatsu station should increase to at least every hour instead of just 2 times in the morning per day. If shuttle bus can run between hotel to Train station and bus terminal, it will be perfect for guests that aren't driving.

6/10 Okay

Verified traveller

8/10 Good

kyoung hee

Travelled with group
Liked: Cleanliness, staff & service
24년 1월이후 2회방문한 호텔인데 아코르 브랜드로 교체하면서 전체적으로 쾌적한 상태로 변경되어 좋음. 개인적인 차이는 있겠지만 아침조식이 일본전통식이 많아서 재방문하게 되었는데, 컨셉이 바뀌다보니 아쉽기는 했다 조용하고 쾌적한 호텔이다
Stayed 1 night in Mar 2025

10/10 Excellent

Natsuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゆっくり過ごすことができ、感謝しています。
Stayed 2 nights in Mar 2025

8/10 Good

daisuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

heemuk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

참 좋은 곳입니다.

온천을 이용하는 시스템이 잘 되어있습니다. 방도 넓고 편안하고 여유롭게 2박을 하였습니다.
Stayed 2 nights in Feb 2025

8/10 Good

Katsuo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025