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Hotel Indigo Karuizawa, An IHG Hotel

4.0 star property
4-star spa hotel near Karuizawa Prince Shopping Plaza

Choose dates to view prices

Photo gallery for Hotel Indigo Karuizawa, An IHG Hotel

Public bath
Courtyard
Exterior
Suite, 2 Single Beds
Lobby
Reviews
9.2

Wonderful

Popular amenities

  • Spa
    SpaSpa
  • Parking included
    Parking includedParking included
  • Free WiFi
    Free WiFiFree WiFi
  • Restaurant
    RestaurantRestaurant
  • Air conditioning
    Air conditioningAir conditioning
  • Gym
    GymGym

Explore the area

Map
18-39 Yashikizoe, Nagakura Karuizawa-machi, Karuizawa, Nagano, 389-0111
  • Popular LocationKaruizawa Prince Shopping Plaza1 min drive
  • Popular LocationKaruizawa 72 West Golf Course2 min drive
  • Popular LocationKaruizawa Prince Hotel Ski Resort5 min drive

Room options

View all photos for Standard Room, 1 King Bed (Private Garden)

Standard Room, 1 King Bed (Private Garden)

Standard Room, 1 King Bed (Private Garden)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible, Garden View

Combined shower/tub, rainfall showerhead, hair dryer, slippers

Standard Room, 2 Single Beds, Accessible, Garden View

  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Garden View

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Garden View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed, River View

  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room (Upgraded)

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room (Upgraded)

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, River View (with View Bath)

Standard Room, 2 Single Beds, River View (with View Bath)

Standard Room, 2 Single Beds, River View (with View Bath)

  • 32 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Single Beds

Suite, 2 Single Beds

Suite, 2 Single Beds

  • 64 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Garden View

View from room

Standard Room, 2 Single Beds, Garden View

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds (Private Garden)

View from room

Standard Room, 2 Single Beds (Private Garden)

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, River View

Standard Room, 2 Single Beds, River View

Standard Room, 2 Single Beds, River View

  • 32 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Accessible, River View

Standard Room, 2 Single Beds, Accessible, River View

Standard Room, 2 Single Beds, Accessible, River View

  • 32 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, River View (with View Bath)

Standard Room, 1 King Bed, River View (with View Bath)

Standard Room, 1 King Bed, River View (with View Bath)

  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Karuizawa Prince Hotel West
Free WiFi
Restaurant
Gym
Tennis court
4.2 out of 5, Very good, (1002)
The price is CA $477
per night
CA $577 total
includes taxes & fees
5 Jul - 6 Jul
Karuizawa Prince Hotel West

About the area

Karuizawa

In Karuizawa .Within 2 miles (3 km) of this Karuizawa hotel, you'll find Karuizawa 72 West Golf Course and Seizan Golf Course. Minamigaoka Art Museum and Karuizawa Prince Hotel Golf Course are also within 2 miles (3 km).

What's nearby

  • Karuizawa Prince Shopping Plaza - 1 min drive
  • Karuizawa 72 West Golf Course - 2 min drive
  • Karuizawa Taliesin - 4 min drive
  • Karuizawa Indoor Tennis Court - 4 min drive
  • Karuizawa Prince Hotel Ski Resort - 5 min drive

Getting around

  • Karuizawa Station - 5 min drive

Restaurants

  • ‪Tully's Coffee - ‬3 min drive
  • ‪レストラン・ポルト - ‬4 min drive
  • ‪信州そば処 きりさと - ‬1 min drive
  • ‪東間そば - ‬14 min walk
  • ‪満留井 - ‬15 min walk

About this property

Hotel Indigo Karuizawa, An IHG Hotel

4-star spa hotel near Karuizawa Prince Shopping Plaza
Hotel Indigo Karuizawa, An IHG Hotel offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Hotel Indigo Karuizawa, An IHG Hotel also features spa services, coffee/tea in a common area, and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Karuizawa hotel.

  • 155 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Indigo Karuizawa, An IHG Hotel offers 155 air-conditioned accommodations with safes and slippers. 49-inch flat-screen televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, hair dryers, and children's slippers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa, HARNN. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Family friendly

  • Free cribs/infant beds
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 4200 for adults and JPY 2100 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)
  • Hosted evening meal available on weekdays for a fee of JPY 7000

Things to do

  • 24-hour fitness center
  • Bicycle tour information
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 49-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Outdoor space

  • Deck or patio

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Children's slippers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4200 for adults and JPY 2100 for children
  • Hosted evening meal: JPY 7000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Indigo Karuizawa
Indigo Karuizawa, An Ihg
Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa, An IHG Hotel Hotel
Hotel Indigo Karuizawa, An IHG Hotel Karuizawa
Hotel Indigo Karuizawa, An IHG Hotel Hotel Karuizawa

Hotel Indigo Karuizawa, An IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 142 out of 197 reviews" "
Rating 8 - Good. 39 out of 197 reviews" "
Rating 6 - Okay. 10 out of 197 reviews" "
Rating 4 - Poor. 2 out of 197 reviews" "
Rating 2 - Terrible. 4 out of 197 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fong Ting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfortable. Good experience.
Stayed 1 night in Feb 2024

6/10 Okay

Nick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful rooms and friendly hotel staff except for a few things…. The bidet nozzle was covered in black mold like it had never been cleaned. It might sound trivial but if you’re spending $500 a night, you expect it to be spotless. Service at the on-site restaurant was unorganized and aloof. On the night we went, the restaurant wasn’t busy and had many tables open but we were given the table closest to the door on a below freezing night. We had to flag a server down after 10 minutes once seated to get menus and take our drink order. They messed up a simple request of a burger with no cheese and the refire took almost 20 minutes at which point my dish was stone cold waiting for my wife’s to arrive. The maître d asked how everything was and when we explained we still hadn’t received my wife’s dish, he got a little annoyed and just said “it’s coming.” Why ask if you aren’t even willing to check or expedite?
Stayed 2 nights in Jan 2024

4/10 Poor

fauziah

Stayed 4 nights in Dec 2023

10/10 Excellent

CHAN

Stayed 1 night in Dec 2023

10/10 Excellent

Chun Yin Kevin, Singapore

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property landscape is very pretty and the onsen is great. Slightly far from the city centre but shuttle is available. Taxi is also an alternative and the fare won't be too expensive.

10/10 Excellent

Norman, MERCER ISLAND

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stunning garden environment, natural and beautiful. The multilingual staff are unfailingly polite and friendly. A treat
Stayed 2 nights in Oct 2023

10/10 Excellent

JUAN, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel. The room was new, clean and spacious. With balcony overlooking a forest and creek. The staff was nice and attentive. The shuttle to the train station convenient.
Stayed 1 night in Oct 2023

6/10 Okay

Masayuki

Travelled with family
Liked: Amenities, property conditions & facilities
Ok but not value for monies.
Stayed 1 night in Aug 2023

10/10 Excellent

Shu Huan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

yutaka, San Gabriel

Stayed 2 nights in Jul 2023