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Hotel Shanker-Palatial Heritage Kathmandu

4.0 star property
Family-friendly 4-star hotel near Pashupatinath Temple

Choose dates to view prices

Photo gallery for Hotel Shanker-Palatial Heritage Kathmandu

Interior entrance
Exterior
Front of property - evening/night
Banquet hall
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Lazimpat, Kathmandu, 44600
  • Place, Garden of Dreams
    ‪10 min walk‬
  • Place, Durbar Marg
    ‪13 min walk‬
  • Place, Kathmandu Durbar Square
    ‪3 min drive‬
  • Airport, Kathmandu (KTM-Tribhuvan Intl.)
    ‪6 min drive‬

Room options

View all photos for Family Twin Room, 2 Queen Beds

Family Twin Room, 2 Queen Beds

Family Twin Room, 2 Queen Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite, 1 Bedroom, Pool View

Royal Suite, 1 Bedroom, Pool View

Royal Suite, 1 Bedroom, Pool View

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room King Bed

Deluxe Room King Bed

Deluxe Room King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Twin Bed

Deluxe Room Twin Bed

Deluxe Room Twin Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the area

Kathmandu

Heart of Kathmandu.Within a 10-minute walk of this Lazimpat hotel, you'll find Ballys Casino and Garden of Dreams. Three Goddesses Temples and Narayanhity Palace Museum are also within 2 miles (3 km).

What's nearby

  • Ballys Casino - 6 min walk - 0.6 km
  • Garden of Dreams - 10 min walk - 0.8 km
  • Durbar Marg - 13 min walk - 1.1 km
  • Narayanhity Palace Museum - 13 min walk - 1.1 km
  • Kathmandu Durbar Square - 3 min drive - 2.5 km

Getting around

  • Tribhuvan Intl. Airport (KTM) - 7 min drive

Restaurants

  • ‪The Diplomat - ‬3 min walk
  • ‪Filli Cafe Nepal - ‬7 min walk
  • ‪Sal's Pizza - ‬7 min walk
  • ‪Illy Coffee - ‬3 min walk
  • ‪Tings Tea Lounge & Tings Lounge Hotel - ‬11 min walk

About this property

Hotel Shanker-Palatial Heritage Kathmandu

Family-friendly 4-star hotel near Pashupatinath Temple
Hotel Shanker-Palatial Heritage Kathmandu offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 4558 square feet (423 square meters) and includes a conference center. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Hotel Shanker-Palatial Heritage Kathmandu. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kathmandu hotel.

  • 1 building
  • 94 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • 4558 sq ft of conference space
  • 423 sq m of conference space
  • Built in 1964
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Hotel Shanker-Palatial Heritage Kathmandu offers 94 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 24-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

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CA $135 total
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Property amenities

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NPR 1,400 for adults and NPR 700 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Children's pool
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Outdoor pool
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Entertainment

  • 24-inch LCD TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: NPR 4000
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NPR 4000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Shanker-Palatial Heritage Kathmandu

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NPR 38.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NPR 1400 for adults and NPR 700 for children
  • Airport shuttle fee: NPR 3000 per room (one-way)
  • Airport shuttle fee per child: NPR 1000 (one-way), (from 6 to 18 years old)
  • Early check-in fee: NPR 4000 (subject to availability)
  • Late check-out fee: NPR 4000 (subject to availability)
  • Rollaway bed fee: NPR 38.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Shanker
Hotel Shanker Kathmandu
Shanker Hotel
Shanker Kathmandu
Shanker Hotel Kathmandu
Hotel Shanker
Hotel Shanker Palatial Heritage Kathmandu
Hotel Shanker-Palatial Heritage Kathmandu Hotel
Hotel Shanker-Palatial Heritage Kathmandu Kathmandu
Hotel Shanker-Palatial Heritage Kathmandu Hotel Kathmandu

Hotel Shanker-Palatial Heritage Kathmandu Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 413 out of 949 reviews
Rating 8 - Good. 367 out of 949 reviews
Rating 6 - Okay. 120 out of 949 reviews
Rating 4 - Poor. 28 out of 949 reviews
Rating 2 - Terrible. 21 out of 949 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sharif

Liked: Cleanliness, amenities, property conditions & facilities
The building was great. Staff was helpful. Beautiful hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

ROSEMARIE

Liked: Cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

Merlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are responsive, helpful and friendly. Outdoor pool is nice area to hang out. The hotel is ,surrounded by busy streets but tucked-in a privately in a large compound that makes it quiet and safe place.
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and a terrific buffet breakfast. I will stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Suman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grate hotel I love 1 week but they did not change room I stay on room long time but breakfast is really top of the world I never had in my life very healthy breakfast and staff friendly
Stayed 7 nights in Jul 2025

6/10 Okay

Abu

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Where we got the room, there was a lot of noises in the morning. Wake up with the chiseling sound that’s kind of uncomfortable for five star hotel.. i’m sure they’re doing some kind of construction.. . Overall, it was OK.
Stayed 3 nights in Nov 2025

10/10 Excellent

Abu, Ottawa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was a beautiful heritage building. Because of this expect small bathrooms but they were perfectly adequate and spotless. Majority of staff with amazing and so friendly and went out of their way to assist. Only staff I found rude and dismissive were the front reception staff who give you the feeling that you weren’t good enough to stay there. Security staff dining and pool staff were all brilliant
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Nepalese hospitality

The hotel is an old heritage building so the bathrooms are small but perfectly functional and clean. Our view from both rooms was terrible but that happens and we didn't spend much time in the room so it wasn't the end of the world. Staff made the stay from the cleaning and dining staff to the security they were all amazing. Only issue I had was with the front desk staff, they were aloof and rude. You were made to feel that you weren't good enough to stay there, which was certainly not the behaviour of the rest of the staff. It's a shame that the front-line staff leave a bad taste.
Stayed 1 night in Oct 2025

10/10 Excellent

david

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need in Thamel..didnt use tge spa
Stayed 2 nights in Sep 2025

10/10 Excellent

Shawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful stay. Would highly recommend. It was the perfect place for us to relax for a few days after our Everest Base Camp Trek. The hotel is immaculate, very clean and five ⭐⭐⭐ ⭐⭐ service and hospitality. Thank you
Stayed 2 nights in Sep 2025

10/10 Excellent

Pukar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place , the bar is great . Good breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Sheshaprasad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean. It looks royal and it has a good restaurant. The breakfast spread is really wonderful. It has a collection of Indian continental sushi, Italian, and other cuisines. I highly recommend this hotel for anyone visiting Kathmandu Nepal. The staff is very friendly and they go out of their way to help anyone that is there as a guest.
Stayed 3 nights in Sep 2025

10/10 Excellent

Pukar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Pukar

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice Place , I got an upgrade being a gold member, staff were amazing , food was great and the bar is amazing . Highly recommended .
Stayed 1 night in Aug 2025

8/10 Good

Sharan

Liked: Cleanliness, staff & service
Beautiful hotel with great staff that were really friendly and helpful. Just keep in mind that the building is quite old in a neoclassical style so the amenities weren't quite up to par compared to hotels in major cities.
Stayed 1 night in Feb 2024

10/10 Excellent

Khada, doha

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel and reasonable
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Laurel

Stayed 2 nights in Jun 2025

10/10 Excellent

Abhishek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing
Stayed 2 nights in May 2025

8/10 Good

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the staff was amazing! There was a beautiful bar and a happy hour! The bathroom was a bit small and the room seemed a little dated, but it’s an older palace and the history is so cool. We would return again! The area around the hotel is okay, it’s just very hard to cross a street as the traffic is insane-but that’s all of Kathmandu.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bipin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience in Nepal. I would recommend this place for anyone who wants to experience authentic Nepali hospitality.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jay

Travelled with family
Disliked: Amenities, property conditions & facilities
It’s just a poor facility
Stayed 1 night in Apr 2025