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Mercure Katowice Centrum

4.0 star property
4-star hotel perfect for exploring Katowice

Choose dates to view prices

Photo gallery for Mercure Katowice Centrum

Exterior
Lobby
Privilege, Room, 1 Double Bed
Fitness facility
Meeting facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Mlynska 6, Katowice, 40-098
  • Place, Katowice Gallery
    ‪3 min walk‬
  • Place, Spodek
    ‪14 min walk‬
  • Place, International Conference Center Katowice
    ‪14 min walk‬
  • Airport, Katowice (KTW-Pyrzowice)
    ‪35 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(42 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Single Beds

Classic Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

10.0 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Novotel Katowice Centrum Hotel

Katowice
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 832 reviews
The price is CA $111
CA $120 total
includes taxes & fees
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About the area

Katowice

Heart of Katowice.Steps from the hotel, you'll find 3 Maja Street and Katowice Gallery. Ateneum Theatre and Silesian Theatre are also within half a mile (1 km).

What's nearby

  • Katowice Gallery - 3 min walk - 0.3 km
  • Katowice Cultural Centre - 9 min walk - 0.8 km
  • Spodek - 14 min walk - 1.2 km
  • International Conference Center Katowice - 14 min walk - 1.2 km
  • Silesia City Center - 20 min walk - 1.7 km

Getting around

  • Katowice Station - 7 min walk
  • Katowice Kościuszki Basen Tram Stop - 8 min drive
  • Katowice (KTW-Pyrzowice) - 51 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪#bezcukru - ‬1 min walk
  • ‪Sushi Do - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Mercure Katowice Centrum

4-star hotel perfect for exploring Katowice
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A fitness center, spa services, and laundry facilities are also featured at Mercure Katowice Centrum. For a fee, parking is available.

This 4-star Katowice hotel is smoke free.

  • 268 guestrooms or units
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Katowice Centrum offers 268 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (PLN 90 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 85 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 70 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 85 per person
  • Self parking fee: PLN 90 per day
  • Pet fee: PLN 70 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses solar energy. For guests' safety, the property includes a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property is also known as

Mercure Katowice Centrum Hotel
Mercure Katowice Centrum Katowice
Mercure Katowice Centrum Hotel Katowice
Mercure Katowice Centrum (Opening September 2021)

Mercure Katowice Centrum Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 214 out of 260 reviews
Rating 8 - Good. 38 out of 260 reviews
Rating 6 - Okay. 5 out of 260 reviews
Rating 4 - Poor. 2 out of 260 reviews
Rating 2 - Terrible. 1 out of 260 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Ac great
Stayed 4 nights in Nov 2025

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, amenities
Stuff helpful and friendly recommend this hotel.
Stayed 5 nights in Nov 2025

8/10 Good

Philip

Stayed 4 nights in Nov 2025

10/10 Excellent

Omar

Liked: Cleanliness, property conditions & facilities
Nice room, easy check-in service, friendly staff and great breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ana Cecilia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not have any breakfast.
Stayed 6 nights in Oct 2025

10/10 Excellent

Marek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always good, every thing is perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

Marek

Cancel this reservation because we got sick!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Dick, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay if you want to be within walking distance from the main attractions and neighbourhoods. The staff is wonderful and friendly. The hotel restaurant/bar is very comfortable. The hotel was for us a modern home for a few days. Katowice was a surprise for its progressive, modern approach and its Silesian pride.
Stayed 4 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A clean and pleasant place

Stayed 1 night in Sep 2025

10/10 Excellent

Özgür

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located near the train station, and it was immaculate. Also, the small things make a difference, which is why I'm writing to say the body wash (Elemental Herbology) in the hotel smells so good. I will definitely stay again.
Stayed 1 night in Aug 2025

8/10 Good

Oren

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel in a great location

Good hotel in a great location. Staff is not very flexible.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, good bar
Stayed 3 nights in Aug 2025

8/10 Good

Emma

Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large and very comfortable with excellent air con. It had everything you needed. The staff were professional, friendly and efficient. It was an excellent location next to everything. The bar was a nice environment for drinks. The price was extremely good value for money. I can't think how it could be improved other than a shower cubicle rather than a shower over a bath but that is personal choice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stuart Conrad

Travelled with partner
Liked: Amenities
very good
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Stayed 1 night in Jul 2025

10/10 Excellent

Marek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good !!! Perfect for short stay!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Amir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from the main attractions. Lots of restaurants around the facility.
Stayed 1 night in Jul 2025

10/10 Excellent

David, Saratoga

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No problems at all. Very pleasant stay.
Stayed 3 nights in May 2025

10/10 Excellent

Patryk

Stayed 1 night in Jun 2025

4/10 Poor

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Reception desk issues

The hotel is good and clean, but the service especially from front desk is terrible. I sent an email a month ago for connecting rooms for the family, but they have put us on different floors....after asking to put at least on the same floor for 10 minutes. the person agreed to do something. We asked for twin room he put us in rooms with only one queen bed. I asked to bring a roll in bed, they answered they don't have any in the hotel. Once on the floor where the rooms were, i noticed inside the storage room where the housekeeper kept their stuff two roll in beds. I went back to reception desk and they still argue there was on roll in beds in the hotel even after showing picture! Both people at the front desk didn't want to be bothered and continuously speak to each other in polish. Very surprised with that kind of service at an ACCOR hotel.
Stayed 1 night in Jun 2025