The Palms Hotel

3.0 star property
3-star Victorian guest house near Duval Street

Choose dates to view prices

Photo gallery for The Palms Hotel

A covered porch with wicker furniture, potted plants, and a sign for the "Office" at the Palm Hotel.
Exterior
A compact kitchen with white cabinets, a microwave, and a small dining area with two wicker chairs.
A pink building with a white door, a balcony with a white railing, and a view of a pool area.
A row of bicycles parked in front of a building with a white balcony and a palm tree.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Business services

Explore the area

View in a map
820 White St, Key West, FL, 33040
  • Place, Key West Naval Station
    ‪2 min walk‬
  • Place, Duval Street
    ‪13 min walk‬
  • Place, Ernest Hemingway Home and Museum
    ‪17 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪8 min drive‬

Room options

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 4
  • 2 Double Beds

Palms Villa (Not Pet Friendly)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

Cottage Suite 138

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Deluxe King Room (Not Pet Friendly)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Bi-Level Suite (Not Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Futon

Petite Queen Room (Not Pet Friendly)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.6 out of 10
Excellent
(52 reviews)
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

8.8 out of 10
Excellent
(81 reviews)
  • Sleeps 3
  • 1 King Bed

Two Queen Beds Second Floor (Not Pet Friendly)

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Key West

Heart of Key West.Within a 15-minute walk of this Old Town Key West guesthouse, you'll find Duval Street and Ernest Hemingway Home and Museum. Florida Keys Beaches and Southernmost Point are also within 2 miles (3 km).

What's nearby

  • Key West Naval Station - 2 min walk - 0.2 km
  • Duval Street - 13 min walk - 1.2 km
  • Ernest Hemingway Home and Museum - 17 min walk - 1.4 km
  • South Beach - 18 min walk - 1.6 km
  • Southernmost Point - 20 min walk - 1.7 km

Getting around

  • Key West Intl. Airport (EYW) - 8 min drive

Restaurants

  • ‪Sandy's Café - ‬3 min walk
  • ‪Dions Truman & White - ‬2 min walk
  • ‪Square Grouper Key West - ‬13 min walk
  • ‪Rainbow Cafe (MARC) - ‬9 min walk
  • ‪El Siboney Restaurant - ‬10 min walk

About this property

The Palms Hotel

3-star Victorian guest house near Duval Street
You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, barbecue grills, and multilingual staff are also featured at The Palms Hotel.

  • 32 guestrooms or units
  • 2 levels
  • 4 buildings
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Microwave in a common area
  • Bar or lounge
  • Bar by the pool
The Palms Hotel offers 32 air-conditioned accommodations with complimentary toiletries and ceiling fans. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Mini-fridge
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 55 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

How close is The Palms Hotel to the airport?

The Palms Hotel is 3.1 mi (8-min drive) away from the Key West Intl. Airport (EYW) airport, the closest popular airport to the property.

How much does it cost to stay at The Palms Hotel?

As of Jul 19, 2026, prices found for a 1-night stay for 2 adults at The Palms Hotel on Aug 4, 2026 start from CA $172, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Palms Hotel have an airport shuttle?

Airport shuttle services are not available at The Palms Hotel.

How close is The Palms Hotel to the beach?

This guesthouse is 0.9 mi (2-min drive) from Florida Keys Beaches and 1.1 mi (7-min drive) from South Beach. Don't forget your sunscreen!

Does The Palms Hotel offer free breakfast?

The Palms Hotel offers free continental breakfast every day from 8 AM to 10:30 AM.

Is there a casino at The Palms Hotel?

No, there is no casino at this guesthouse.

What time is check-in at The Palms Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Is there free parking at The Palms Hotel?

Free parking is not available at this guesthouse.

Does The Palms Hotel have a pool?

The Palms Hotel features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does The Palms Hotel have a spa?

There are no spa services available at this guesthouse.

How close is The Palms Hotel to downtown Key West?

The Palms Hotel is 0.7 mi away from Key West.

The Palms Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1001 reviews
Rating 8 - Good. 237 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Key West!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay room was clean. Beds were comfortable would stay again if in the area.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities
Excellent location, Wonderful staff Loved breakfast, pool, bikes Just great place to stay
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay walk ability to everything! Nice pool area
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place away from the craziness of Duvall street but close enough to walk to!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, and great location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Great staff, clean and comfortable atmosphere.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
If you want to be away from all the hustle and bustle but yet be able to get to Duval in a fifteen minute walk this is the place for you.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in excellent condition. The room was super clean and updated! The staff was very friendly and helpful. Breakfast was out by the pool and had many options. We enjoyed our stay and definitely would stay here again!!!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, amenities
Such a quaint & quiet place to stay, very relaxing and off the busy path, yet not too far from the happenings on Duval Street. Would definitely stay at The Palms again!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Darija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby all tourist spots,easily walkable . Breakfast was good,variety of items available . Did us for what was required on our trip but property needs a bit of an upgrade.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Patti

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location. We were able to walk halfway to Mallory Square to eat and walk the rest of the way to see the sunset.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

laura

Liked: Cleanliness, property conditions & facilities
Rooms were clean, pool and bar fun.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sunnie

Liked: Cleanliness, staff & service, amenities
Nice large room, very clean, easy walk to Porky's restaurant.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Christine

Desk staff very friendly , courteous & accommodating.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice ppl don’t know if it’s just us but the beds are way to soft or used out Could have used a few more thing at breakfast cheese,ham or sausage slices to put on bread, we didn’t go hungry from there so still good
Stayed 1 night in Apr 2026
Verified

8/10 Good

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice Walking distance to downtown
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and professional, quintessential Old key west
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 4 night stay at The Palms Hotel. Our room was comfortable and clean. The bed was really comfortable!! Breakfast was nice and the pool was enjoyable, perfect temperature. We would stay here again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location for being walking distance to the old town. They also rent bicycles at the hotel. The hotel was clean and the staff friendly
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the place where we stayed as well as Key West . Thank you
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was heated and slightly salty very enjoyable
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities
Staff was friendly and rooms clean. Convenient location.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, bartender was great.
Stayed 3 nights in Feb 2026