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Gorillas City Centre Hotel

3.0 star property
3-star hotel near Kigali Convention Centre

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Photo gallery for Gorillas City Centre Hotel

Exterior
Garden
Reception
Twin Room, City View | Living area
Food and drink

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Kigali, P.O. Box 1782, Kigali
  • Kigali Heights
    ‪5 min drive‬
  • Kigali Convention Centre
    ‪5 min drive‬
  • Nyamirambo Stadium
    ‪6 min drive‬
  • Kigali (KGL-Kigali Intl.)
    ‪12 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, City View

Twin Room, City View

Twin Room, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Kigali

In Kigali .Within 2 miles (3 km) of this Kigali hotel, you'll find Union Trade Center and Ntarama Church. Gikondo Market and Club Rafiki are also within 3 miles (5 km).

What's nearby

  • Kigali Heights - 5 min drive - 3.0 km
  • Kigali Business Centre - 5 min drive - 3.0 km
  • University of Kigali - 5 min drive - 3.0 km
  • Kigali Convention Centre - 5 min drive - 3.4 km
  • Nyamirambo Stadium - 6 min drive - 4.9 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive

Restaurants

  • ‪Executive Lounge - ‬3 min drive
  • ‪Republika Lounge - ‬5 min drive
  • ‪DownTown - ‬14 min walk
  • ‪Makfast - ‬18 min walk
  • ‪Motel Héllenique - ‬4 min drive

About this property

Gorillas City Centre Hotel

3-star hotel near Kigali Convention Centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a business center on site. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Gorillas City Centre Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Kigali hotel.

  • 31 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Gorillas City Centre Hotel offers 31 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and hair dryers can be requested.

Languages

English, French, Swahili

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Property amenities

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Playground

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gorillas City Centre Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Airport shuttle fee per child: USD 20.00 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Gorillas City Centre Hotel Kigali
Gorillas City Centre Hotel
Gorillas City Centre Kigali
Gorillas City Centre
Gorillas City Hotel Kigali
Gorillas City Centre Hotel Hotel
Gorillas City Centre Hotel Kigali
Gorillas City Centre Hotel Hotel Kigali

Gorillas City Centre Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 25 reviews
Rating 8 - Good. 9 out of 25 reviews
Rating 6 - Okay. 5 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Suwadu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Frank, Warrington, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My luggage was left behind in Cairo for the two nights I spent in Kigali. The staff at the hotel could not have been more understanding or helpful. They sent someone to get me a toothbrush and toothpaste, accompanied me into town to buy clothes and helped me to contact the airline as the airport staff would not give me their local contact details. I cannot praise them highly enough.
Stayed 3 nights in Oct 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

Was a lower cost hotel in a very quiet city centre
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

2/10 Terrible

Verified traveller

Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Highlights from a short stay

The staff is very helpful and kind, I can only say good things about the interaction I had with them. For the first time ever I also got my shirts ironed properly and at a very affordable price. The room isn't in great condition: very stained carped and stench of smoke. In my view, the restaurant is overpriced if you want to have lunch/dinner. Breakfast was decent, though.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gave us what we needed for overnight stop on way to border. In centre of town so a bit noisy
Stayed 1 night in Jan 2018

8/10 Good

David, Highlands of Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice staff - hotel close to the city

This is my fifth visit to Gorillas. There is always a warm welcome from the staff. The rooms are comfortable. The meals are generallly very good, particularly the breakfasts.
Stayed 5 nights in Sep 2017

10/10 Excellent

mike, texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel staff

I recently spent a week in the city and found a home away from home. The staff was friendly and very helpful. The hotel is a perfect place to relax after a busy day. It is a great place to have dinner guest as the restaurant does a great job with both food and service. I will look forward to my next stay.
Stayed 9 nights in May 2017

10/10 Excellent

JD , new york ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Professional elegant staff located in city center.

This was my 5th stay since '11. The staff and location make this the best, secure stay in the city center. Tell 'em JD sent ya.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

I had a very comfortable stay at the Gorillas City Centre Hotel. Very convenient for my meetings, with nice food and friendly staff and atmosphere

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
While the per night cost was good, for a three star I would have expected more in terms of comfort, cleanliness and engagement of the staff.

8/10 Good

vanessa, Saginaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sorry no gorillas

Great location and very comfortable Good price good value

8/10 Good

Rockower

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorillas

Gorillas was fine-albeit a tad pricey. Decent rooms, good hot water and good breakfast in a fine location.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

8/10 Good

Salime Abdel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel in a peaceful area

Nice quite small hotel, friendly staff
Stayed 6 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店附近环境好，幽静，離市中心步行不遠，約廿分鐘，每天沿樹旁漫步往來市區與酒店間，非常舒適。且價錢不貴，值得。
Stayed 4 nights in May 2018

6/10 Okay

Verified traveller

Disliked: Staff & service

10/10 Excellent

Adriaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Dieter

Liked: Staff & service
accetable Hotel.