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Hôtel Des Mille Collines

4.0 star property
4-star hotel near Union Trade Center

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Photo gallery for Hôtel Des Mille Collines

2 bars/lounges, tapas bar
Poolside bar
Lobby
Classic Room Panaroma View
Body treatments, facials, 1 treatment room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service

Explore the area

Map
2KN 6th Ave, Nyarugenge, Kigali
  • Kigali Genocide Memorial Centre
    ‪4 min drive‬
  • Kigali Heights
    ‪6 min drive‬
  • Kigali Convention Centre
    ‪6 min drive‬
  • Kigali (KGL-Kigali Intl.)
    ‪13 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | City view

Classic Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room Garden View

Classic Room Garden View | City view

Classic Room Garden View

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room Panaroma View

Classic Room Panaroma View | City view

Classic Room Panaroma View

  • 25 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Junior Suite

Classic Junior Suite | City view

Classic Junior Suite

  • 55 sq m
  • Hill view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Superior Suite

Classic Superior Suite

Classic Superior Suite

  • 75 sq m
  • Hill view
  • Sleeps 3
  • 1 Queen Bed

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CA $122 total
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About the area

Kigali

Central Kigali getaway .At this Kigali hotel, you'll be within half a mile (1 km) of Union Trade Center and 3 miles (5 km) of Kigali Heights. Also, Kigali Convention Centre is within 3 miles (5 km) and Inema Art Center is within 6 miles (10 km).

What's nearby

  • Union Trade Center - 5 min walk - 0.5 km
  • Kigali Genocide Memorial Centre - 4 min drive - 3.0 km
  • Kigali Heights - 6 min drive - 4.2 km
  • Kigali Convention Centre - 6 min drive - 4.5 km
  • Stade Amahoro - 10 min drive - 6.8 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 25 min drive

Restaurants

  • ‪Executive Lounge - ‬12 min walk
  • ‪UMUT Cafe&Restaurant - ‬12 min walk
  • ‪DownTown - ‬4 min walk
  • ‪Makfast - ‬8 min walk
  • ‪Camellia Cafe CHIC - ‬13 min walk

About this property

Hôtel Des Mille Collines

4-star hotel near Union Trade Center
Hôtel Des Mille Collines offers its guests an outdoor pool, an outdoor tennis court, and a fitness center. There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Hôtel Des Mille Collines. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kigali hotel.

  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1973
  • Buffet breakfast (free)
  • Deli
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Hôtel Des Mille Collines offers 112 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 25-inch plasma televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Languages

English, French, German

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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 25-inch plasma TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property is also known as

Des Mille Colines
Des Mille Colines Kigali
Hotel Des Mille Colines
Hotel Des Mille Colines Kigali
Hotel Mille Colines
Mille Colines
Hôtel Mille Collines Kempinski Kigali
Hôtel Mille Collines Kempinski
Mille Collines Kempinski Kigali
Mille Collines Kempinski
Hôtel Mille Collines Kigali
Hôtel Mille Collines
Mille Collines Kigali
Mille Collines
Hôtel Des Mille Collines by Kempinski
Hôtel Des Mille Collines Hotel
Hôtel Des Mille Collines Kigali
Hôtel Des Mille Collines Hotel Kigali

Hôtel Des Mille Collines Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 136 out of 267 reviews
Rating 8 - Good. 94 out of 267 reviews
Rating 6 - Okay. 23 out of 267 reviews
Rating 4 - Poor. 8 out of 267 reviews
Rating 2 - Terrible. 6 out of 267 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Oxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and very warm welcoming upon our arrival All staff is very customer oriented and helpful Rooms were clean, and a bit old and we did not have warm water during the day. Very stylish hotel
Stayed 1 night in Mar 2025

6/10 Okay

Jonathan

Stayed 1 night in Mar 2025

6/10 Okay

PIER LUIGI

Liked: Cleanliness, staff & service
Spazi nella reception insufficienti, l’hotel ha bisogno di essere aggiornato, soprattutto nelle camere
Stayed 5 nights in Mar 2025

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Very pleasant stay
Stayed 6 nights in Feb 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful, the service excellent, and the staff could not have been more welcoming and friendly. This is a historical hotel which was a victim/and witness to the genocide of 1994. And yet they have carried on and risen above the horrific events of that time; and have turned this hotel into the beautiful place it is. There is a plaque at the front of the hotel commemorating the hotel staff that had been killed during this time of genocide. God bless these people for their courage in being able to move on with their lives. I would highly recommend anyone wanting to go to Kigali to stay at this hotel
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Decent but showing its age

Nice historic hotel (it was where refugees were sheltered during the genocide), great bar/restaurant(s) and pool. The rooms however are showing their age, the carpet is stained and the shower sometimes goes from hot to cold unexpectedly. But overall, quite decent.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Its always a pleasure to stay there
Stayed 3 nights in Feb 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing GO THERE !

Fabulous HOTEL, I cannot speak too highly of it, mostly for the wonderful staff who could not do enough. The whole set up was incredibly friendly and efficient. Absolute.10/10
Stayed 6 nights in Dec 2024

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my few days' stay at this lovely hotel, while I was visiting dear Rwandan friends in Kigali.
Stayed 4 nights in Sep 2024

10/10 Excellent

fran

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing. I travel so much and for this to stand out means something. Ill always stay there when i return.
Stayed 1 night in Oct 2024

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was an peaceful place with the loveliest staff
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 2 nights in Sep 2024

8/10 Good

Juliet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel in a good location

The Hotel is in a great location. Staff are very friendly. Breakfast was great. My only complaint was the room we were given. The room was too old for the amount we paid. Other than that, all was good. We shall definitely be back.
Stayed 6 nights in Oct 2024

8/10 Good

Lawrence

Historic property, helpful staff, attractive overall renovation, however our room was somewhat dated and dull.
Stayed 1 night in Oct 2024

10/10 Excellent

dennis

Stayed 2 nights in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant ambience Good service and value
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property- great setting and excellent staff - customer focussed
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely relaxing stay
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical hotel with excellent service, a nice bar and pool, and easy access to all Kigali has to offer.
Stayed 4 nights in Sep 2024

10/10 Excellent

JP

Liked: Cleanliness
I thought it was overpriced
Stayed 2 nights in Sep 2024

10/10 Excellent

Eniko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge and manager were extremely helpful and have a very strong sense of hospitality
Stayed 1 night in Sep 2024

10/10 Excellent

Laureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an historic hotel, with beautiful facilities, especially the pool and bar area. The food is great, the staff are beyond compare! Excellent service, always with a smile. This is my third stay and I will always return to stay here.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eniko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a historic property with a staff that surpassed my expectations.
Stayed 2 nights in Sep 2024