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Marasa Umubano Hotel

3.5 star property
Family-friendly 3.5-star hotel near Kigali Convention Centre

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Photo gallery for Marasa Umubano Hotel

Outdoor pool
Front of property
5 bedrooms, Egyptian cotton sheets, pillowtop beds, minibar
Banquet hall
Reception
Reviews
6.8

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Boulevard de l'Umuganda, Kigali, BP 874
  • Popular LocationUniversity of Kigali11 min walk
  • Popular LocationKigali Heights12 min walk
  • Popular LocationKigali Convention Centre18 min walk
  • AirportKigali (KGL-Kigali Intl.)15 min drive

Room options

View all photos for Executive Suite

LED TV

Executive Suite

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

5 bedrooms, Egyptian cotton sheets, pillowtop beds, minibar

Standard Single Room

  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room

5 bedrooms, Egyptian cotton sheets, pillowtop beds, minibar

Standard Double Room

  • 16.0 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite (Single)

5 bedrooms, Egyptian cotton sheets, pillowtop beds, minibar

Junior Suite (Single)

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite

5 bedrooms, Egyptian cotton sheets, pillowtop beds, minibar

Junior Suite

  • 32 sq m
  • Sleeps 3
  • 1 Double Sofa Bed OR 1 King Bed

View all photos for Executive Suite (Single)

LED TV

Executive Suite (Single)

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Front of property
Oasis Park
Pool
Breakfast included
Kitchen
Parking included
4.6 out of 5, Wonderful, (27)
The price is CA $121
per night
CA $142 total
includes taxes & fees
17 May - 18 May
Oasis Park

About the area

Kigali

Heart of Kigali.Within a 10-minute walk of the hotel, you'll find Inema Art Center and Ivuka Arts Kigali. Also, University of Kigali is within half a mile (1 km) and Kigali Heights is within 2 miles (3 km).

What's nearby

  • University of Kigali - 11 min walk
  • Kigali Heights - 12 min walk
  • Kigali Convention Centre - 18 min walk
  • BK Arena - 7 min drive
  • Kimironko Market - 9 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 15 min drive

Restaurants

  • Question Coffee - 4 min drive
  • Mumbai Spice Kitchen - 4 min drive
  • 360° Degrees Pizza - 14 min walk
  • Sakae - 5 min drive
  • Rubia Coffee Roasters - 4 min drive

About this property

Marasa Umubano Hotel

Family-friendly 3.5-star hotel near Kigali Convention Centre
Marasa Umubano Hotel offers its guests a children's pool, an outdoor pool, outdoor tennis courts, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served. Public spaces have free WiFi.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A sauna, a terrace, and barbecue grills are also featured at the family-friendly Marasa Umubano Hotel. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Self parking is free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 3.5-star Kigali hotel.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Built in 1979
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Marasa Umubano Hotel offers 100 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets. LED televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, and complimentary toiletries.

This Kigali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times, on request
  • Free area shuttle
  • Limo/town car service

Food and drink

  • Free continental breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 4 outdoor tennis courts
  • Fitness classes
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Outdoor pool
  • Sauna
  • Steam room
  • Tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Digital channels
  • LED TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 16 years old. This property accepts Visa and Mastercard. <

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Umubano
Umubano
Umubano Hotel
Umubano Hotel Kigali
Umubano Kigali
Marasa Umubano Hotel Kigali
Marasa Umubano Kigali
Marasa Umubano
Marasa Umubano Hotel Hotel
Marasa Umubano Hotel Kigali
Marasa Umubano Hotel Hotel Kigali

Marasa Umubano Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 7 out of 45 reviews" "
Rating 8 - Good. 20 out of 45 reviews" "
Rating 6 - Okay. 7 out of 45 reviews" "
Rating 4 - Poor. 8 out of 45 reviews" "
Rating 2 - Terrible. 3 out of 45 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

8.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff was extremely helpful and the onsite bakery was a lifesaver.
Stayed 1 night in Mar 2019

10/10 Excellent

James, Usa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff and helpful advice. Room service is alittle expensive in comparison to others but still good.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The property is under renovation, but it is ok. The lawn tennis court need to be fixed
Stayed 2 nights in Apr 2019

10/10 Excellent

Kehinde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect place for holiday
I had a nice time in Marasa Umubano hotel. The hotel has a serene environment and easily accessible. Although the hotel is an old one, thr rooms are comfortable and the breakfast meal was hot and fresh. The staffs were humble and willing to provide support. The airport shuttle was available to drop off at the airport
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Nice old hotel
Nice hotel, looking a bit worn but beautiful grounds and great location. Good WiFi and suitable for a business trip.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Business traveller
Very well located to major organisations in Kigali.
Stayed 1 night in Feb 2019

4/10 Poor

Keith, Johannesburg

Disliked: Cleanliness, property conditions & facilities, room comfort
Great restaurant and great staff there but front office were a let down.
Stayed 3 nights in Sep 2018

8/10 Good

Edmond O

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fully booked!
When I arrived at the reception desk, I was advised that the hotel was fully booked. Expedia did not inform me before hand. While standing around in the entrance foyer of the hotel, waiting to be relocated to some other accommodation, I noticed that the ceiling area of the foyer was dusty/dirty looking and could definitely do with a refreshing clean up. Further, the walls and the colours of paint on the wall made the place rather uninviting, again a good refurb/refresh is needed.

2/10 Terrible

A J, London

Disliked: Staff & service, property conditions & facilities
Disappointing
very disappointing. The gardens are very nice but thats about it. The hotel is in very poor condition and needs pulling down quite urgently, facilities are limited although in its favour the gym isnt bad. The worst feature is that the hotel staff are poorly trained and those at reception and in the business centre are actually quite rude. I only stayed here because I couldnt get in anywhere else and I would never do so again.