There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at Makuti Villas Resort. Free self parking is available.
Smoking is allowed in designated areas at this 3-star Kilifi lodge.
I made a reservation and upon check in the room was flooded with water from the leaking sinks, asked for the room to be changed but the receptionist on that day her name is Peninah said that was the best.
The following day instead of your staffs compesenting me they said the room they gave was what I booked for and that all the cheap rooms are in that state. Is that what you sell to your clients? Flooded rooms?
I had to pay 10USD Extra for single occupancy for a decent room. That's being reaped off you don't offer what you sale.
No receipts, reservation check in paper or any documents presented to a client.
Very unprofessional and as a client that paid for better and expects value for money, It's only fair to be compesented
Points forts : Service et personnel, confort de la chambre
Good Enough!
Initial reception wasn't so good due to mix-up in reservation and staff on ground not gaving information of my reservation, but rest of the stay was very fine.
Rooms are a bit basic but clean and everything works. The best mosquito nets we have seen in a long time! Very nice, large, pool! Good (Italian) food. Nice gardens and grounds, including lots of cheeky monkets! Excellent value for money. We enjoyed and will be back!
I am a person who values service more than food when i go to a rest. and value then at a hotel also. Excellent service and my wife and I appreciate being able to stay there. Thank you